Valley Animal Hospital Van Nuys, California

Valley hospital you guys rock ,I bored my dog sixs there when I go out town the provide everything my dog needs it like my dogs at a resort thanks guys for being there for us see you soon

Staff are very kind and so are the doctors (Torres and Nolasco) Definitely recommend! So satisfied with service.

The doctors are kind and you can tell they really want the best for your pet! They always get you in as soon as they can and even try to work with you financially to save you money. I have multiple pets I bring here, & have had all good experiences!

Just yesterday, Sept. 3, 2021, I had to take my boy into VAH because he had dramatically lost weight and stopped eating. I saw this coming the months prior, and knew he wouldn't last through 2021. He is a 13 year old PitBull named Max who was the sweetest big baby I have ever known. I had an appointment for Sept. 4th, but when I called and told the staff that Max was no longer eating or drinking, they got me in first thing in the morning on the 3rd. Dr. Torres saw how bad Max's condition had gotten, and how much weight he had lost since his last visit four months earlier. Max was in really bad shape and it happened so so quickly. He was shaking so badly the night before the visit, and it continued into the visit. Dr. Torres examined him, and was extremely concerned. He was also extremely sensitive to the condition my wife and I were in. After examining Max, he sincerely advised us that he could run a series of diagnostics, blood work, x-rays, and hospitalize Max for approximately 3 days. He said we would be able to identify the problem, but at Max's age and his condition this wouldn't really help him. He told us he would understand if we wanted to help Max transition and end his suffering. He gave us an estimate of the costs to treat Max vs. the cost to help him transition, and the treatment was three times the cost to help Max pass. What I loved about how he treated us is he didn't try and push the big dollar treatment on us; he actually did the opposite. We weren't ready for this, and explained we wanted to bring Max home to say goodbye to our kids. We asked if he would give Max something for the pain and allow us to go home so the kids could spend time with him and say goodbye. He gave Max some pain meds and fluids at a reasonable cost. It gave Max a second wind. He seemed to feel great, but Dr. Torres said it's only temporary. He explained it will wear off and Max will go back to being in pain in several hours. My wife asked if we could keep him overnight, and Dr. Torres said, " I would not recommend that because he will be suffering even more than the night before. I'm thinking about Max here more than you guys." He said we could come back later today and he would assist with the transition. We went home, Max actually ate and drank some water. When the kids got home we all took Max for his last walk which wasn't very far for him. Then we gathered at home to just love him. About four hours later, Max started shaking again. He know longer wanted the chicken we had made for him, and he wouldn't drink or eat anything. We headed back to Valley Animal Hospital with my teenage kids, and Dr. Torres actually sat them down and explained why we had to do this. He helped them realize that nothing he could do would help Max get better. If he ran all the tests and just proved that Max had cancer, Max was too old and may not survive the surgery, or may pass shortly after surgery. Once they understood, he left us to say our goodbyes to Max, and then when the family left, I stayed with my boy. Dr. Torres came back into the room, and softly pet Max, and talked to him while he injected him. Max went quietly and gently. He did not suffer. Dr. Torres then allowed me to stay in the room for a while and explained they would take good and respectful care of Max. He sincerely said he was sorry we had to do this, but it was best for Max. He also told us that he has turned away people who have brought dogs into the hospital to euthanize them when it wasn't necessary. He then shook my hand and said sorry for my loss. The point of this long review is to say, I have never had any bad experiences with this facility and their staff. They have always treat me and my pets with the outmost care and respect. I will continue to take my pets to Dr. Torres, and Dr. Nolasco because it is ***NOT*** about the money, it's about animal care, and their quality of life.

Dr. Nolasco is awesome. He cares, he really cares for your pets. He doesn't try to make a quick buck, animal care can cost, that's how it is, but he will always explain every procedure or diagnoses of ur pet, is always on his best game, just so lucky we have him. Staff in front is very nice too. Competent, get u in as soon as possible.

Terrible place, my friend called to bring her cat in, was very sick, dying... She wanted him to go peacefully... This place made her make an appt for 2 days later... Sadly he died that night in pain. So the next morning she called to bring him in, they wanted an appt again!! What is wrong with these ppl! Never in my m life been in such a heartless place!! She went in anyways because she doesn't drive, she took uber... They made her wait in the waiting room holding a dead cat... no remorse these ppl!!

If you need a doctor in the valley, they are the best. Prices are bit on the expensive side but you get what you pay for.

Took me dog her. Pretty clean place. The doctor was nice and seemed like he knew his stuff. Prices were reasonable vs other vets I have used.

The doctor is very nice. Had a good experience taking my dog here. He immediately diagnosed her. Thank you for your help.

Went here for my dog. The doctor saw me right away. He was helpfully but the prices were at the top end.

This doctor is amazing. Very knowledgeable and seems to have a lot of experience with dogs. I recommend them.

Good vet. Prices are on the expensive side. They require appointments. Not a place for emergency service. Overall I’m happy with their service.

Very nice people however I was surprised at how expensive they were.

Very professional and at the same time very careing & skillful at veterinarian medicine

Great place for my cat Lucky 2 :)

Can not share as many details of my visit to VALLEY ANIMAL HOSPITAL since my visit was to say good bye to my nivel y pumpkin, but what I can say about the staff is that they are very Professional and humanitarian, they help me and my family in a very sensible manner in order to cope with our pain.

Luv this hospital. Dr Nolosco is awesome and compassionate. Great doctor

I've been there twice last week my experience with veterinarian is 5 starts really good, they have work a little bit more to treat customers in front desk, they are really quiet ,a good morning and have a good day make a lot of difference, at least.

Receptionist is very helpful and kind. Quality service for sure including the doctor.

my daughter is very sick, and they not even tell her what is wrong with her, she not even see a doctor, just the nurse ,in the emergency room, and they send her home with no medicine, and she is very sick. No they didn't help her, but they will going to send a big bill for nothing. No i am not happy.

Wonderful staff and doctors. I can't sing their praises enough. Highly recommend this vet office.

I was there with my two dogs. I was satisfied with the dr service. But the front office stuff can be more friendly !!!! I’m still looking for a place that I can be with my dog’s at all time .

They make you wait for a long time and it is too expensive.

I took my cat with a respiratory infection. They insisted it was due to gum disease. I took him back for a teeth cleaning but then they suddenly couldn't do the cleaning because some chemical in his blood was low. I noticed in the new xray that he had food in his stomach. Someone fed him so they couldn't put him under. But instead of admitting that. I was told to go to a specialty hospital because of the low count. They did give him antibiotic injection but all the tests and xray cost me $500. $617 at the specialty pet hospital and an estimated $3,750 for more tests.

Clean, friendly, very passionate and caring vet.

First time here. Nursing staff was lovely & kind to my dog. The doctor seem to just want to rush through the exam & didn't ask any medical background questions.

I've gone for two pet emergencies here, and I have been so happy with the staff and my experience as a pet owner. I felt really informed and was provided with estimates before any further actions were taken with my pets. Will continue to seek the guidance of this team with my pets!

Excellent service, friendly staff, and the place was clean.

Good service creat staff .

Good staff but doctor never came back to tell me how is my dog doing