Truckee-Tahoe Pet Lodge Truckee, California

114 reviews

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Reviews: Truckee-Tahoe Pet Lodge (Truckee)

All reviews (114)

Yelp (68)

Google (46)

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Sarah Ryherd

2 years ago

Our dog LOVES staying here while we ski in North Lake Tahoe - he’s always well taken care of and thoroughly tired from playing all day

Victoria Erin Fernandez

2 years ago

my doodle Evie loves daycare at Truckee Pet Lodge!

Kim Pinard

3 years ago

Sent my dog here for 6 days on a vacation. It was nice to be able to drop her off, do non-dog friendly things for the day, then pick her up. My dog always came home exhausted.

Barry Arata

3 years ago

Our critters always have a great time. Thank you for your passion of animals!

erinne cohen

3 years ago

Puppy wasn't anxious when we picked her up which was great. It was unclear how long she was out playing and socializing versus on her own in her kennel - need to ask more questions about the dogs schedule for exercise vs rest time. Puppy has been throwing up a couple times since she came back... Not sure if it's related to something she picked up at the facility. Really hoping it's not related and clears up in its own.

Richard Rush

3 years ago

Only place to take your pet

Chris Alicea

3 years ago

My puppy, ruthie, boots straight to them when we get there. So it makes me feel good about leaving her for the day. I check her after every pickup and there has not been an issue for me. We've been here about 4 or 5 times now and have only done the Doggy daycare. Price has been straight forward for us everytime. I think it's the same amount to other doggy daycares in the area. I have never gotten a card with ruthie's "report card" during any of my visits...I've seen people get them though so they do make a card haha which I was initially excited about because she hadn't ever been to a daycare before. This will continue to be my winter daycare during the snowboarding season.

Sarah Backer

3 years ago

Dropped our two pups here before a day of cross country skiing. Very friendly staff, lobby was clean and professional. Dogs were happy and tired when we picked them up. Also - first day of daycare was free - which is awesome. Will be back!

Marlon Krampert

3 years ago

Nice people running this place

Josh Williams

3 years ago

We left our puppy there for a few hours while we attended a wedding. The staff was attentive and our puppy loved it. Highly recommend!

christie081987

3 years ago

Took my bernese mountain dog there to be groomed. She came out super soft, fluffy, and most importantly, happy! I think she got to play with the other dogs out back while she was there. 10/10 will bring her back

M Mathison

3 years ago

Pros; Very friendly staff. Clean facility. Didn't see play area (outdoor). Cons: I suggest you ask right up front for the complete listing of charges and check out times.. We were told we wouldn't pay the daily fee, if we picked our dog up before noon. But, we were in fact charged about $18.00 for a morning playtime; since we didn't pick him up before 9 AM. This wasn't mentioned, or noted on their website.(At least not with the pricing and packages.) Additionally, the 'first-time client special pricing' includes an additional fee, which was also never mentioned upfront. These unexpected fees when we picked up our boy, just turned us off and left a bad impression about the place and business practices.

Julia Brown

3 years ago

This is the only place we take Leki when we go to the Tahoe area! We drop him off for daycare when we head to Northstar to ski for the day. Their hours and location are very convenient. He is always happy when we pick him up. I’d definitely recommend them!

devin mccafferty

3 years ago

don’t trust these people to look after your pet.

Brian Deily

3 years ago

Full of charges they tell you AFTER you go to pick up your pet. Went to pick up my partner's dog after a one night stay, asked for an invoice and they said the computer wasn't responding. Noticed the payment requested was a little higher than my partner told me and not what I recall when bringing the dog in. When I finally pressed and got the printout it clearly had charges that weren't requested. I was there when we checked the dog in and nobody mentioned a "mandatory" pet care warrantee (nor did we sign off on one prior) and there was some type of "Olympian Packa" was added for another $25. We were never informed, nor authorized this but at pick up was told it was "required"!! Not in web site, nor at intake; web site indicates that there are choices of "play packages" that CAN be chosen, not that "must" be chosen. Now price of a pet board is near a one night stay at a hotel for a person when the only viewable price is not what it really is. They keep some ratty copy of charges BEHIND the counter. Bait and Switch!! I asked what the charge was, and was told it was a "play package", so even though the dog is assured 3 "potty" breaks, presumably expected in an overnight ans standard at another nearby dog boarding facility, you are paying extra for that without notification. Seems like workers will say (or not say) anything to make money and keep their jobs.

Brandon Smith

3 years ago

They did a great job with our dog who gets anxious going to the groomers! Hope to use them for daycare soon.

Alisha Burris

3 years ago

Very friendly, they remember my dog, and he seems to like it there.

Alex Lee

3 years ago

Called front desk for late drop off, no one answered the door nor the phone. Really bad way to impress your first time customers. (Reply) We called two times in advance (5 hours prior to arrival), the first time asking whether we should be providing vaccine records and the second time to confirm that we will be showing the records on our phone when we do a late drop off at ~8pm. All of which is confirmed by your front-desk and communicated that the above action is feasible. We were not requested to leave any form of contact information by your staff, which explains your lack of record. This is an objective and fact-based review, I have the call records to prove my statement and I'll be leaving my comment here in case your company can prove otherwise, thank you.

Rahul M Nair

3 years ago

We dropped our 6 month old havanese here when we went to ski. He seemed like he had lots of fun as he was snoring on our way back. The drop off and pickup was quick and easy as I had made the reservation and uploaded his vaccination details online. The staff was friendly and responsive. They emailed me the estimated cost, check-in and check-out times. We also received the first day free as we were new customers. Would visit again.

Bob Caudle

4 years ago

Great folks, dogs happy... a lil pricey for me but it keeps the wife happy :)

Brandon Im

4 years ago

The best dog daycare I have been to hands down

Donna S

4 years ago

The employees here are all kind and caring and take great care of my animals. The place isn't cheap, but it's well worth the money to have peace of mind and know that my pets are safe and well cared for while I'm out of town.

Federico Galli

4 years ago

Loved how they took care of our Bowie for 2 days and one night. Very conveniently located just off the 80. Ask about the Gold day pass.

Gary Stukey

4 years ago

Well run and clean Seem to have a real interest your pet having a positive boarding experience

Jessica Anglin

4 years ago

Great staff who knows what they're doing and truly care about your pets!

Jessica Nudelman

4 years ago

Best group ever. I don’t think you could possibly find a better place. They’re wonderful people and they make my sweet puppy so very happy every time she visits. I won’t take her anywhere else.

John Groh

4 years ago

Great people that love dogs

Lady Erisine

4 years ago

They care for the animals like an owner would.

Monique Yin

4 years ago

Amazing daycare! I'd highly recommend their clean facilities, friendly people, and a convenient location :)

ryan shephard

4 years ago

Very nice place to have the pups stay at. They have a play place for the dogs an sprinklers a. Such for them to stay busy.

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Truckee-Tahoe Pet Lodge, California, Truckee

10960 W River St

Business Hours

Monday

7 AM - 6 PM

Tuesday

7 AM - 6 PM

Wednesday

7 AM - 6 PM

Thursday

7 AM - 6 PM

Friday

7 AM - 7 PM

Saturday

7 AM - 6 PM

Sunday

7 AM - 6 PM

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