Aquatic Zoo Tropical Fish Thousand Oaks, California

Please do not ever purchase your saltwater fish from this store. They sold me a Blue Tang and a Fire Angel that has marine velvet which completely wiped out my entire tank. The Owner assured me that the fish was fine but after 2 weeks of the fish being in my tank everything else died with it. Also not to mention they are very pushy and try to sell you things that you do not need. Would highly recommend to stay away as they have a serious water problem and need to have that solved before anyone can have a good experience here.

Had a very pleasant experience with the young man helping on the floor. Very knowledgeable, patient and helpful while I made up my mind on what to get. Manager was a different story. Turns out it was $28 for duckweed and another very small plant. Went to another pet store for variety since they didn't have anything special as far as freshwater fish were concerned ... bought the very same plant for $6. Very disappointed about the gouging when I was trying to support a small business. And his plant died within the week ????‍♀️ Nothing here I would make a return trip for sadly except the boys value for good customer service.

Very overpriced and they sell painted glass fish, which are injected with dyes using needles. This procedure is: 1. Temporary, they fade over time 2. Very unethical 3. Harmful for the fish, they have increased mortality rates and are more susceptible to disease.

I have been here many times and I have always found that it is overpriced, the owner is pushy, and the place is a mess. Most coral looks bleached as well. The fish look alright but as past reviews say, I wouldn’t trust them. I got a couple tetras and it was around 40 bucks. They have a cool tank with some designer shrimp which are awesome but overall, I wouldn’t recommend.

literally just sell products for triple the price u can get anywhere else

It was good with reasonable prices

I love everyone who works here! :) great customer service and clean store

Love to stop by and relax looking at all the nice exotic fish and live coral they have. Oh! and that real bird by the door is funny...crying like a baby!.

They tried way too hard to sell my and my gf stuff, we both felt dirty inside after leaving

The prices at this store are very steep. When I went (during covid) no one was wearing masks and the owner even said that I didn’t need to wear one. They were also very pushy towards the more expensive products even though I was clear that I was looking for very specific brands and products.

Ken and his team did an excellent job on a move job that I had. 120 Gallon salt-water tank from one house to the other and they did the move and setup and relocate the fish in an afternoon.

I was told he has to go.... and does not have time to talk about a lizard. Ew! Not somewhere I would go.

Wouldn’t recommend this place for birds. I bought many Canaries from this guy who couldn’t wait to sell me a sick bird. Last time cost me $225 for 2 sick females that died in a week. Then when i talked to him he says that it’s Mosquitoes that affect the Canaries in my house. Remind you it’s cold out and my birds are inside Unlike his freezing out on the side walk. Plus he is VERY pushy with you buying more. The guy is a complete Thief.

Really nice people. I’m happy with my beautiful loach.

The store itself has a wide variety to choose from which is nice although prices are pretty steep. Heres my problem... I recently bought a figure 8 puffer from them and in roughly 3 weeks, long story short, the poor guy didn't make it and seemed to have health issues the entire time I had him. I have had this tank and the other species that live inside it for over 3 years now and no other fish in the tank are ill at all so I thought he possibly could have been sick when I purchased him. I called in and was basically told it was my fault. Now I understand anything can happen and I am in no way a "pro" in this hobby and I'm am always looking for extra care tips, but to be blatantly told we cant help you because it's your fault? Lol definitely won't be returning to this store and will be sure to pass along this story if I'm ever asked about this place.

The staff is friendly but the freshwater fish look sick and almost every tank is affected and dirty. Many fish are misidentified or just not listed at all. You can tell very little effort is put into maintaining the freshwater stock. The saltwater section looked better... Prices are high even if the fish looked good. Pass.

Decent selection of fish and everything looks healthy

Its like taking kids to aquarium lol

Nice staff! Sweet selection of fish and birds

The owner was very pushy on trying to get a sale. The rest of the staff was really nice. I bought my first fish there and a second one. I’d asked if the second fish was compatible with the first, they’d assured me it was. When I put the two fish together later on, the second fish tried eating the first fish. I’d done research and it turns out that these fish are no longer compatible. So make sure you fact check them before you buy. The main reason why I gave this a one star is because I’m guessing he was the owner, Ken? I called to ask why the first fish was having troubles swimming, gave him symptoms and he literally said “what do you want me to tell you? What do you want me to do about it?” He then told me to bring a water sample to test the water. I don’t live in the area so that isn’t convenient at all for me. I’m very displeased with the service and overall experience. This store will not be getting my business after this.

In love with the birds

Very helpful. Had everything I needed

Healthy, beautiful fish! Both salt water and fresh water. Friendly and informative staff. Definitely coming again for future forever, water family editions! Birds are gorgeous too.

Great tropical fish and bird store. Ken the owner is very knowledgeable and professional and goes out of his way to be helpful. We go to his store all the time from Malibu. And get all products for our Oscars from this store. They are very well stocked. I highly recommend this store.

Ken rocks! Great shop very knowledgeable.

The owner was so nice, not push and he was so knowledgeable which is very important for new fish tank owners.

Ken, the owner, is very knowledgeable and kind, always taking my urgent calls, whether in-store on-site, or even on his day off/when outside of store (he'll call you back from outside of store to help!). Very personable and extremely helpful. I own 4 Oscar Fish, which are some of the most notoriously difficult fish to grow, keep healthy and maintain a healthy tank for. He is always patient, listening to and addressing my extensive questions with solutions that help. He's a local business owner, and cares very much about his fish and their welfare. I'm pleased to support him and his business for all the time, care and immediate assistance he regularly provides me, especially in a few emergency situations. Highly recommended, especially as a first time Oscar Fish/120 fish gallon tank owner - ask for Ken - he'll take good care of you, the needs of your fish/tank maintenance, and support your efforts in detail.

I love this places ,it's has some wonderful fish

This fish store is great. They had the greatest service and are very knowledgable. Came all the way to my house to help me set everything up.

DO NOT go to this fish store. These guys are not knowledgable, overpriced, and do not stand behind their products/fish. The owner is very unpleasant to deal and pushy with his sales. Visit another store for your saltwater needs. There are much better stores like Vivid in Canoga Park. Worth the drive to deal with honest and knowledgable people.