185 reviews
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Yelp (99)
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Dana Wasserburger
2 years ago
Being from out of town we were a little nervous but they exceeded all our expectations ! Wonderful staff took awesome care of our Kaiser. Thank you all so much. He had a ton of fun and made a lot of new friends. What a great experience.
Alex Smith
3 years ago
My family and I have been using this location since the beginning of Covid and it has been such a blessing for us. My pup is always welcomed with so much love, and we can see him on the cameras having so much fun with the other dogs in the playroom. We love when the coach in the room has all the dogs following them! Bree and her team is absolutely outstanding, and have gone above and beyond to make us feel like our dog is a part of their own family. (Even when he may not have been on the best behavior that day). They are transparent, always there to answer my questions promptly, and genuinely have the dogs best interest in heart. Sierra did our initial meet and greet, and she was so full of passion and knowledge! They set the bar above the rest, and trust me, we went to many daycares before choosing this one. I don’t leave reviews, but after seeing how much this facility has changed our lives, there deserves to be a moment of sincere gratitude, especially to those who deserve it. All I can say is, not every day is the best day. Some things may not go as perfectly planned, but choose to see the good in this place, and don’t let any negative reviews hinder you from this hidden gem!
Lindsay Speck
3 years ago
When I first started taking my dog to Dogtopia, we had no complaints! We absolutely loved our weekly routine of Kona spending Saturdays playing and getting out of the house while I was at work. Unfortunately, one Saturday we went to drop her off and suddenly she was suspended. All we were told was that she had been having problems for a while and she wasn’t welcome back until her problems were fixed??? Frustrated at the fact that these so called problems were never brought to my attention, and that we drove all the way down there (a week after our last visit) to then be told and turned away? Was then told manager Bree would call me with more information the following week. No phone call. I called at the end of the week myself and was told Bree was gone for the day and she’d be back Monday. I didn’t bother to call back but since then, coworkers who have brought their own dogs recently have been complaining to me about seeing staff pushing and pulling their dogs in rough manners on the cameras, which I had seen myself when watching Kona on the cameras previously. There is a huge lack of communication between staff and pet parents, staff members who don’t know enough about dogs and their mannerisms, and an unorganized system that drives their own employees to stressful breaking points. This company has a lot of great ideas, but this particular branch needs a lot of work.
michelle seltzer
3 years ago
My pug Jango loves this place and he is exhausted when he leaves. The two ladies that helped me the first day were top notch. I did receive the wrong info 2xs on what vaccines they needed for my 2nd pup it's not just parvo and rabies like I was told on 2 different visits by the 3rd visit I got a gal that got defensive when I told her I was told I needed the 2 important ones nothing was said about distemper by 4 people because they always have 2 people at the desk in the morning. Then she questioned the shots I got at Kahoots she said one had the wrong date but it wasn't I got both the same day I had to please ask a manager and I was right. It's very frustrating when you get treated like your commented vaccine fraud . I just let it go so hopefully they don't give me the third degree when I show Brando had got the distemper vaccine. Ask for a manager so you don't have to be treated like I was.
Mary Ferro
3 years ago
Staff is so friendly & professional!
K W
3 years ago
I contacted them via their online submission and a phone call requesting a meet and greet last week and have had zero call back or email to set something up. I guess they don't need more business... Found another daycare!
Lindsay Santos
3 years ago
My baby loves it here, and I love that he does. The staff is so kind.
J P
3 years ago
The ammount of shady things that happens here is disgusting. From mistreating dogs, to employee abuse, all the way to lying to their customers. Please do not take your dog here.
Ashley Teyechea
3 years ago
I’ve been taking my rescue there for a few months now and can’t say enough about Dogtopia. The staff are AMAZING!! They love and treat your pups like they are there own. I have taken my rescue to a similar business and was not happy with the amount of dogs allowed at one time. Dogtopia controls the environment and understands which personalities work with certain dogs. I just rescued another pup and now both are LOVING Dogtopia! Highly recommend!
samantha skinner
4 years ago
Frankie bean approved. Squeals with delight every time we pull up. This place is a godsend for dog parents that can't keep up with their puppers
Tanya Foss
4 years ago
The staff took the time to do a thorough evaluation of my dog to see if would be a good fit. I took my time reading the contract at home and ask questions on the parts of the contract I wanted additional clarification on. My questions were answered to my satisfaction. My baby girl has been going to doggy daycare for 3 days now. I can watch her on my phone. She is making doggy friends and really seems to be enjoying herself. I would highly recommend the Temecula Dogtopia.
Jessica Jerving
5 years ago
Bad customer service! I am extremely disappointed. I asked for my dog to get a shave, the groomer of course did not give him a shave. So I asked for a refund so that I can get him shaved elsewhere. They refunded me 25$... thanks... now I have to pay 55 dollars or more somewhere else to do something I already paid for. I spent over 400 dollars there for boarding and a groom... but yet, after they mess up I don’t get a full refund of the grooming price.. terrible. Don’t go to this place.
Laura R
5 years ago
Great daycare! Responsible and loving staff.
Mary Morris
5 years ago
The staff obviously loves dogs. The facility is clean. Prices are reasonable. I leave my dogs there all the time when I go out of town
Todd Shiber
5 years ago
My dog and I are new to the area. This location is perfectly located for our needs. Staff was very friendly at drop off and pick up. My dog must have had a great time because she is out-like-a-light. She and I are both looking forward to next time.
Timely Axolotl
5 years ago
Got a happy dog! Full spa day for 45 bucks with a free nail trim! Love this place! Very clean! Friendly! Might board my dog here when I go on a few trips
Tanner Woody
5 years ago
WOW! Amazing facility! Great staff!
Stephanie Suchocki
5 years ago
Enzo loved it at Dogtopia ! He is a 4 month old Frenchie and my little baby! ???? I was nervous about leaving him , but happy I could see what he was doing all day! He was loved and was able to meet new friends!
Renee Smith
5 years ago
Autumn & Besos have a safe place to play all day while we work. They don't have to be home alone. They love their doggie and human friends. The staff are incredible! I am a mother who worries and I call a lot. They always take my call & ensure I am pleased with the outcome. Thanks for taking great care of my furbabies!
joseph hoff
5 years ago
Great place even better staff. Never have had a problem with Dogtopia. Highly recommended for any dog owners.
John Morris
5 years ago
They are a great place for our dog. Always making sure everything has gone well.
Jodi M
5 years ago
Always friendly, competent and knowledgable service. And most of all my dog LOVES it there...
Jacquey Hubler
5 years ago
My dog LOVES visiting Dogtopia! She just cannot get out of the car fast enough to visit with the staff and her doggie friends. I have used the boarding services and continue to use the daily daycare at least once a week. The staff is friendly and wonderful, the rates are reasonable and my fur baby is happy. I love watching my dog play with the other dogs on the webcams. I appreciate knowing that my dog is well taken care of and would highly recommend Dogtopia.
Dylan Schulz
5 years ago
Friendly staff. Nice and clean. Good camera quality to watch my dog. Riker is always excited to “go to school”.
Camella Jemison
5 years ago
I have been taking Princes to Dogtopia for boarding and Daycare on several occasion, the place seems to be well kept & clean. The staff friendly and welcoming with good attitude and professionalism.
Sam Larter
5 years ago
Took great care of my dog with serious health issues for 2 weeks. The webcam allowed us to check on him every day.
Gisele Couture
6 years ago
Very clean and welcoming dog care for my fur babies. I love how im able to sneak peeks on them on their live web cams! My pups love it here and ger super excited when we dive up. Thanks to all the great staff for their love and care with my pups while they're there.
Mike Thomas
6 years ago
I've been going here for years. Staff and facilities are top notch and I really appreciate how supportive this place is towards a local dog rescue called Domino Effect Animal Rescue. Always highly recommended!
Little birds corner
6 years ago
Wow... that girl Tiffany sure knows allot about Dogs. Great place to take your dog. Dogs are in good hands...this place is great.. dogs LOVE it.. great location too
John Morris
6 years ago
We love Dogtipia. We wouldn't trust any other place to care for our dog Zorro.
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