Guardian Animal Aftercare Sun Valley, California

201 reviews

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Reviews: Guardian Animal Aftercare (Sun Valley)

All reviews (201)

Yelp (163)

Google (38)

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Adelina Monique

2 years ago

The service was so great I had my pet pass away 7 months ago and they picked her up from the vet and they were really quick to have the ashes ready it came in a nice love box with a lock. A family member of mine recently had her dog pass away and she was already on her way to another center but she called this place and they were so nice,understanding,and explained everything so clearly all you had to do was fill out a form that was very easy they ask if you would like something before the cremation and we put to tell her we love her and other things the guy assured us he would and would take care of her.he was really gentle and allowed us to say out last goodbyes. He placed a warm blanket and left her beautiful roses so we can say bye. I 100% recommended this place more then anywhere because of their service and because their prices are not high other places wanted to charge me almost 500 and they had no service like this place call and give this place a chance trust me.

Victor huhugoc

2 years ago

I am one of the many unfortunate that lost his pet (FANNIE). She was very loved by the family. Guardian handled the cremation, I feel very much that the staff took well care of my deceased dog. The way they presented her back to me was very beautiful. I was not expecting it . I thank you very much !!! K

Courtney Smith

2 years ago

My office has used Guardian Animal Aftercare for over 15 years and they have been nothing short of amazing. We will never use another company other an Guardian! Their staff is incredible and their attention to detail is unmatched. They show such kindness to all the pets they take care of, but we are forever grateful for the love and care they gave to our recently departed hospital cat, Patrick. Thank you GAA team for always going above and beyond. You have our hearts forever!

Kerri Bermudez

2 years ago

The ER Vet I had lost my boy at recommended their services for cremation and I'm so glad I went with them. the box for his ashes is beautiful and I will cherish his paw print forever. thank you so much for the work you do, this dog was my other half and now I feel like he truly is at peace.

Taleia Mueller

3 years ago

I lost my fur baby who literally was my kid of 15 years named Nestle. I called to inquire about the process and how everything went. I spoke to Helen and couldn’t even breathe when this was happening. She was so incredibly kind and shared her experience of loss with me which her advice ended up really helping me through this past week of missing my little boy. I really appreciated how kind Helen was about this whole process and getting my little boy back. Thank you to Guardian for existing. ????????

Lee-Ann Carrière

3 years ago

Incredibly grateful for the compassionate and above-and-beyond service with regards to the handling of our cat Lucy’s ashes. Forever grateful for the prompt delivery as well. Thank you for making a difficult life event more bearable.

Jeannette Tashjian

3 years ago

This company is absolutely hands down incredible. During the hardest time of loosing our 5 month old puppy Paisley we felt so loved and cared for when we received our babies ashes in the most beautiful box with her name engraved and a paw print. We will cherish these sentimental pieces forever. Thank you from the bottom of my heart.

elyse marshall hook

3 years ago

Guardian could not have been more kind and compassionate over the phone. We just received the ashes of our beloved kitty Sam in a beautiful little box with a gold lock and a plaque with his name. We also got a paw print beautifully presented that I will treasure forever. Thank you so much for taking such good care of our little boy.

Dinukshi Kane

3 years ago

I have had 2 of my precious babies cremated at Guardian and both times the staff was amazing and patient and understanding. With my second baby who passed on the day of the Covid lockdown (3/15/2020), the staff was absolutely wonderful and kind and patient and let me come back and spend more time with the love of my life, Lulu. They took the time to take her back out and lay her in a beautiful setting and covered with the flowers & blanket we took with her and the they let me stay till the place closed (and they never rushed me by reminding me it was closing time.) I am forever grateful to this establishment because they have the heart and does not treat it purely as just a business Thank you Guardian for making the hardest days bearable for us. God bless you all.

Christine W

3 years ago

After our precious 22 year old cat Sunshine passed over the Rainbow Bridge, the wonderful Vet, Dr. Gonzalez, who came to our home to assist in her passing (see my review of Gemcore Veterinary Services) set us up with Guardian Animal Aftercare to complete her journey. The professional, yet warm and caring staff were all wonderfully compassionate, and one of them even hugged us as my six year old daughter and I cried. Sunshine's ashes were given to us in a very nice wooden box with a little lock on it, and her name was inscribed on the top. Their facility is clean and well organized, and they have a nice selection of urns and keepsakes, but their biggest asset is their sweet and empathetic employees. Their genuine comforting made our heartbreaking loss a little more bearable.

Alison B

4 years ago

I was just devastated when we lost our beautiful cat Zeus. I called Helen about 4 or 5 times with questions and worries and she was so helpful and calming and patient with me. I felt that she "gets it" and understands how difficult it is to lose a beloved pet. Everything was handled with the utmost care and professionalism. What a great company.

Thomas Polucki

4 years ago

I am so grateful for Guardian Animal Aftercare. I lost my pet cockatiel Spike after having him for 20 years. I was a wreck when I brought him in. Helen was so kind and understood exactly what I was going through. I am so grateful for their services and how nice everyone was to me especially since I was such an emotional mess. Their service was completed in one day and they did a beautiful job on his box and his engraving. They treated my whole situation the the utmost dignity.

Mark Cronan

4 years ago

A wonderful company run by compassionate people.

Anabel Lopez

4 years ago

They are so so nice and sweet and they understand our pain. They are really patient and helpful!♡

Celeste “BB” Mora

4 years ago

They were very understanding and professional during our time of loss... It made the experience much more comforting. I would recommend to others who have lost their pet and wish to have them cremated.

crystal rincan

4 years ago

Guardian Animal Aftercare, provided such great service for my beloved dog Buddy! Unfortunately yesterday I had to put Buddy down as he was in pain and I couldn’t live with myself to see him suffer any longer. I called Guardian to inform them I was coming with my dog and they were so nice and caring as they helped take Buddy out of my arms and set him up for a private viewing. It was such a sad, but beautiful service and Guardian provided two roses as an honor for our amazing Buddy! Guardian took great care of not only Buddy, but us his family. They gave us our private time and never rushed us to hurry. I want to Thank Guardian so much for allowing us to have that personal time to say goodbye to our sweet boy. I would definitely recommend this place!

Daniel Soto

4 years ago

Great service and compassion through our tough time. Thank you.

Erin G

4 years ago

This company cremated my dog through Banfield Pet Hospital. I didn't really know what to expect back, but I received a beautiful wood box with my dog's name engraved and several other nice personal touches. Very pleased and thankful for this company's care and job well done during a tough time. Thank you!

Fred Lutfy

4 years ago

We've used the services of Guardian Animal Aftercare for over 12 years. Over this time period we've interacted with different staff members. They've all respectfully and lovingly handled the remains of our beloved dogs. Furthermore, they were sensitive to our grieving and thoughtfully handled our needs. I highly recommend Guardian Animal Aftercare - they provide an invaluable service in a manner that reflects respect, love and sympathy for all our family members!

Heather Kauffman

4 years ago

You took care of our daughter Bambie and waved the fees. We just can't thank you enough. You are the only and best place my family and friends will go to from now on. Do to us being homeless and on fixed incomes you worked with us and we can't say enough good things about you. Thank you so much my boyfriend and I are are so pleased with the results of everything you have done for us and we will tell everyone we know that you are the greatest place to go for a pet and their after care. Thank you again for everything you have done for us.

Maimai Teague

4 years ago

They had my beloved Rocky's ashes and urn beautifully and meticulously put together and fedexed to me. It came with a thoughtful card of sympathy which moved me. Very compassionate, respectful and thorough. What a great send-off to my Rocky who gave us 12 years of his happy canine life. Thank you!

Stephy Steph

4 years ago

Thank you! Our baby is home with us and we are very happy with how she was handled once she passed into the afterlife. It was so quick and handled with love and care. We couldn’t have asked for anything better. God bless you all.

Tim Walden

5 years ago

I don't know if it's right to say I'm a fortunate or unfortunate client under the circumstances, but I can definitely say I ended up in the right hands. Random things I had read online and words from people around me led me to believe that my baby's remains would come to me in a ZipLock baggie inside a cheap cardboard box. Instead I got her back in a very beautiful and dignified cedar box with nameplate, and I couldn't be more grateful for the care and attention to detail that Guardian puts into their work. I'm also very pleased with the ceramic disc with her little paw print, bother which giving her a continued presence in my home, where she belongs with her daddy. Thank you, Guardian Animal Aftercare, for making this horrible time just a little easier to bear.

Phoenix “Hot Fuzz” DelSol

5 years ago

On the worst day of my life, GAA was a dogsend. My almost 16 year old furry baby boy, Custody, passed suddenly at home. My husband and I were beside ourselves with grief. In the disorientation, GAA was so helpful, patient and accommodating. No upselling anything, no trying to sell us super expensive urns, no ridiculous charges... Just a calm presence to help us with a devastating situation. They helped us offload our baby (70lbs) from our car and allowed us to grieve and cry and do what we needed to do. They even offered a room for us to be with him for a little while longer. At the time (and still today) I was so heartbroken and overwhelmed with grief to really appreciate all GAA did for us. We got our boy's ashes back within a week. We were so glad to have him back home so quickly. Thank you, GAA for helping us thru the worst day of our lives.

Melinda Gastil

5 years ago

The care they took to see that my pet squirrel, Odie was comfortable in the goodbye room was awesome. They let me stay as long as I wanted. The room was set up beautifully. The staff were so sympathetic. Thank you

India M. Clamp

5 years ago

Pet's in America are revered and studies show lower rates of stress and benefits to family life resulting from of having them (cats too). Many friends and colleagues mention how thier lives are enhanced. From the packaging, service and return of remains, I am grateful. Call in service and grief counseling is included. They pick up directly from Banfield Pet Hospital and within a week ashes were returned. Thankful for the care and handling of our pet who has steady legs now and is retrieving again without pain and seeing clearly. Thanks Guardian Animal Aftercare.

Sharon Sykes

6 years ago

When my Boxer, Miss Casino died of cancer last year I received so much comfort and support from Guardian. I was very impressed with their caring employees, the beautiful engraved cedar box, paw print, and the offer to receive free grief counseling! I decided I would use them when the need arises in the future. That need came last Mon when Guardian once again gained my respect when I found out my friend's beloved dog, Chex was killed on Hawthorne Blvd in Torrance last Thurs night. My friend had left for Phoenix the day before to help take care of her sick Father. Another friend was feeding the dogs when Chex ran out under the garage door and took off. Chex ended up getting killed when he was stuck by a car. My friend had her cell phone off charging it that night so she didn't find out Chex had been killed until Fri morning. The friend that was watching the dogs buried Chex in her back yard of her rental house. She was devastated! When she told us on Mon at work our hearts went out to her. We all work for the Air Force and as an Air Force family we set out to help our friend. She needed to be able to take Chex with her when she retires from the Air Force next year. I called Guardian and spoke with Gail. I cried as I shared the tragic story. Gail was so supportive and comforting. She took care of everything and arranged for Kyle to come and pick Chex up the next morning. They also gave us a military discount and we all donated the money to cover the cost. Two Air Force friends went that next morning to dig Chex up and prepare him for Guardian to pick him up. Another Air Force member sat with our devasted friend for an hour as she held his paw and said goodbye. Guardian will deliver Chex in his beautiful engraved cedar box this Fri to our friend. The box will say CHEX "RIP my sweet boy, Forever in my heart" Thanks to Guardian when our friend retires from the Air Force next year Chex in his cedar box will be sitting in the front passenger seat where he used to ride as she heads for Phoenix to start the next chapter of her life. I can't say enough great things about this company and it's employees. They are truly amazing! Gail and Kyle thank you so much for everything you did to comfort our friend and our Air Force family. God bless you both!

Steven Crosby

6 years ago

Guardian provided a wonderfully loving, caring and affordable service for us. I would highly recommend them. Thank you to the entire Guardian team for doing something with such grace.

Ossie R

6 years ago

My sweet Cisco was euthanized at Access Specialty Animal Hospital and Guardian Pet aftercare took care of him with the beautiful box with his ashes and my babies paw print and a comforting letter.

John Mackel

6 years ago

Exceptional service with a beautiful box and we love the paw print!

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Guardian Animal Aftercare, California, Sun Valley

11173 Tuxford St

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