88 reviews
All reviews (88)
Yelp (45)
Google (43)
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marisol martinez
2 years ago
I’m super upset with this place. Took my puppy in because my in-laws highly recommended them. Went in and they just took my baby. This is the first time coming in so, I expected a welcome and expected to be asked about immunization and information about my dog like any other place would. I had asked for a full service, which is $45. They had to cut my dogs hair very short, which I was okay with because his hair was matted. Anyway, when I picked him up, they tell me it’s $77 dollars, I paid and left. In the car I notice he’s bleeding from his nails, he is shaking every couple of seconds, I notice they didn’t bother to bathe him and still had old smell, at home I noticed he had red scabs in both his ears, he’s scratching all the time. My baby came out of there all messed up. He’s super traumatized and acting up at home. I understand because he’s in pain. I will never go back to this place ever again. I expected a clean, good smelling dog like I’ve always gotten with other groomers but instead they took the easy way and only cut his hair and trimmed nails for $77 dollars. Not only that but place seems super dirty, there was pee and hair all over the floor in main entrance (waiting area). I get that it’s a dog place but it was early in the morning and I would at least expect the waiting area to be more clean and not to mention customer service (horrible). I wouldn’t recommend this place to anyone, never !
Michelle Clark
2 years ago
Always great job..very kind to my older (& huge) Great Pyrenees.
Carlee Knight
3 years ago
I payed for my mother who lives out of state to have both of her dogs get the “Full Service” groom which is stated $45.00 on the website. When I called to make the appointment the phone call was breaking up a little bit but I was able to understand the lady on the phone. I told her I wanted two “Full Service” groom’s for both my mother’s dogs, and she told me to come in on Sep, 3rd @ 12:00 PM. When my mother got there she told my mother she was 10 mins late, and that I only scheduled for them to get a bath, and that the appointment was @ 11:30 AM??? The total cost came out to $130.00 something but my mother tipped $20.00 so it came out to $155.00 something, and both the dogs did not get ANY of their dew claws trimmed either I thought with the “Full Service” groom both the dogs get everything they needed to be done? My receipt said “Special Custom” I wanted two full service grooms which should of came out to $90.00 plus tax I am assuming? But no, I got charged $130.00 for a “Special Custom.” I don’t even know what that means apparently the lady who serviced my mother, and both the dogs did not explain to my mother why it was $130 something dollars I will never go back to this place I feel like I got over charged, and we did not get an explanation on why it cost so much. I will take my business elsewhere.
McKenna Temen
3 years ago
We've been taking our pups here since they opened and we LOVE Barks! We've got a Bernese Mountain Dog and he comes back so soft and fluffy everytime.
Madison Murphy
3 years ago
I love this place. I started by taking my gran's super elderly dog here and they did fantastic with her and worked well with me due to her limitations. Now I have a husky mix and I bring her in for periodic deshedding appointments. I have yet to feel like I am being over charged. Honestly, I was surprised the first time I went with how well it was priced since I know my gran's dog was a lot of work.
Jayson Martin
3 years ago
Tried calling and sending emails with absolutely no response. I've heard such great things about this place. To bad
Kevin Laswell
3 years ago
We take our two daschunds here for nails trims (they hate it) and the staff here is so gentle caring when taking care of our babies.
Kim Lowell
3 years ago
Barks is the best they always make my baby beautiful i give them 5 stars
Angela Rudolph
3 years ago
I took my dog Koopa in to get groomed and he is a little fidgety since he is 11 years old. He's an 8lb yorkie maltese mix. They did an incredible job and made him look great. They're clean, professional, and very polite. You can tell they love dogs! Highly recommend.
Adam Denmonster
3 years ago
I have brought my dogs to Emily for 15 years and she does a great job every time at a fair price. I would highly recommend bringing your dogs to Barks!
Noah Merrill
3 years ago
I don’t know if you can find a more friendly place to take your dogs or cats to get their hair swept. Emily and her team always keep our canines lookin fresh AF
Dan Bristow
4 years ago
They are the best groomer. I've been all over northern Nevada and this is the first place my fur baby is excited to get his hair cut. I drive almost 2 hours to get there.
Kelly Bach
4 years ago
Emily, does an Amazing job with my, male Shih Tzu who can be difficult to groom. He has had a bad experience before, so I was skeptical. She also grooms my Yorkie. Fabulous job!!!! Always returns my phone call and I feel this salon is affordable!! Area of the salon is kept clean!!
Kipp Stewart
4 years ago
I have taken my golden retriever to Barks two times both times she came out looking great.
Madison Murphy
4 years ago
I have been here a couple times with my elderly grandma's dog. They do amazing with her, even though she can't stand on her own for very long periods of time. I initially went to them because their location was convenient in relation to my grandma's place. However, I like their service and prices so much, I plan to continue to use them once my border collie mix has her adult coat for deshedding, even though they are a bit out of the way for me.
Mayra Torres
4 years ago
2nd time taking my dog there super upset and disappointed as to how my dog was handled. Not nearly all the way done had to come home to finish the job, never again will I be going back.
Nora Schmidt
4 years ago
Awesome place. My dog loves going there!
Robyn Powell
4 years ago
This salon saved the day today!!! Our golden retriever was having a horrible experience at another groomer and Barks took him in half way groomed last minute. It meant more to me than they could ever know that they would help this way. They were booked up but could see we needed help and our dog was in distress and steped in like heros! They were so friendly, did a great job getting him all cleaned up and he was so happy! I can't say enough great things about our overall experience. My sweet boy was treated well, looks beautiful and came home relaxed and happy. I will for sure be calling to get our other golden in and continue to give Barks our business if they'll have us!!!
Sue Carroll
4 years ago
Hands down the best groomer I've ever been to! Very professional and personal with my dogs! I will most definitely be returning to them!
Robert Crews
5 years ago
Great place to take your pets to. Our little girl came back looking the best she has since we moved to Reno.
Adriana Maria
5 years ago
Excellent service and very nice people ????
bigtrukk
5 years ago
Barks has consistently done an awesome job on our two little dogs Paris and Bear
Bill Walker
5 years ago
Our 7 year old Keeshond has been groomed about every 6-8 weeks for his entire life, and because we are full time RVers he has seen many groomers in many places. I have never been more pleased with a groomer than I was with Mila at Barks. She did a fantastic grooming job and Tucker has never looked better. Due to several scheduling conflicts on my part, Mila had to squeeze Tucker into an otherwise full day, but she pulled it off with total professionalism. I highly recommend Barks NV Salon and Spa and the owner Emily for all your pet grooming needs.
Craig Merrill
5 years ago
Everything you want in a dog grooming salon. The groomers are caring, knowledgeable, and friendly. They are not trying to sell you services or products you don't want or need, just the perfect groom for your dog or cat.
Doug Simmonsen
5 years ago
I called this place several times and they don't call me back and they don't answer the phone.
JoAnne Silva
5 years ago
Great job ladies very fast and efficient thank you so much I give you at A +5 stars !!!!! JoJo
Joelle H
5 years ago
This place is awesome! My dog looked and smelled great. My only complaint is the store was a little smelly from all the wet dog. I don't know if there is anything that can be done about that though....
Kathleen De Grado
5 years ago
They did an ok job on my dog although one ear trimmed shorter than the other and the staff is extremely RUDE, left no tip and will never bring my dog here again!
Kathleen Wood
5 years ago
Goody my min Schauzer loves this place, need I say more.
mercedes olsen
5 years ago
The ladies here are WONDERFUL with my dog! They've been in the business of grooming for years and they're professional as well as kind to the pets and the pet parents! I love going in and seeing their friendly faces. And my dog is always excited to visit!
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Business Hours
Monday
10 AM - 3 PM
Tuesday
10 AM - 3 PM
Wednesday
10 AM - 3 PM
Thursday
10 AM - 3 PM
Friday
9 AM - 3 PM
Saturday
Closed
Sunday
Closed
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