222 reviews
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Al Wheeler
2 years ago
They have here pet food, the best quality ones. And they sell animals, too. This is the best place for pet-lovers out there, like me!
Dor Maltese
2 years ago
Drove 15-20 minutes to get eye drops after calling a couple of time unanswered (over 2 hours duration) only to be turned around while arriving for a silly ignorant issue.
Marilu Vargas
2 years ago
I was extremely happy with the dog food until my last purchase, especially the free range steer meal has about half inch of fat! this can't be good for my pets!
Sarah Alaniz
3 years ago
Well this is concerning news from the California Veterinary Medical Board. News Release: Los Angeles County Man Convicted, Cited and Fined for Practicing Veterinary Medicine Without a License On October 14, 2021, the Department of Consumer Affairs (DCA) issued a news release regarding the outcome of the Veterinary Medical Board's (Board) recent undercover investigation for unlicensed practice. View the release here. Combating unlicensed practice is part of the Board's Strategic Plan, and will continue to be a priority of the Board. Anyone seeking veterinary care for their pet is strongly encouraged to verify the license first by visiting DCA's License Search page. SACRAMENTO – Marc Ching of Los Angeles pled no contest on the charge of practicing veterinary medicine without a license this summer, resulting from an undercover investigation initiated by the California Veterinary Medical Board (VMB). The VMB had received complaints from consumers and licensees that Ching, who owned an organic pet food store The PetStaurant, in Sherman Oaks, had engaged in the practice of unlicensed veterinary medicine. An investigation conducted by the Department of Consumer Affairs’ Division of Investigation (DOI), Investigation and Enforcement Unit – Chatsworth Field Office, and the VMB followed.
Jacqueline zepeda
3 years ago
Best place Ever my paw baby love there food alway fresh and great healthy. Friendly staff thank y'all
victoria lucas
3 years ago
Marc is a gem. My pug was very ill. A friend recommended Marc and petstaurant. Marc gave some suggestions and urged to continue with medication from veterinary doctor. As a result even our vet was surprised how well our guy was doing. I am very grateful to Marc for all of his help.
Martha Sanchez
3 years ago
Mark from the pet restaurant is a remarkable person he takes time out of his day to answer questions he has given me hope and although he’s made it very clear that he is not a Vet, I trust in him. I am so thankful I found this hidden gem. I recommend it to everyone, call, ask questions and lastly don’t give up. There are angels like Marc to help you the best they can ...
1a1a1a 2b2b2b
4 years ago
The best advice from a very knowledgeable and caring person.
whataudreyloves Today
4 years ago
So happy that the west LA/ Santa Monica location is now open. Marc is super nice and knowledgeable and my dog loves him. One stop shop for everything you need for your fur babies. Highly recommended!
Angela Chen
4 years ago
my cat loves the food. highly recommend!
B T
4 years ago
They have a lot of knowledge that can certainly help keep people happy, knowing that if you follow their advice , you will definitely extend the life and energy of your furry family members
Bryan Andrus
4 years ago
Petstaurant and Marc are amazing. Mark was able to take our two pugs and get them feeling back to 100% from itching and other issues. Their food is amazing, the dogs love it and they look better than we have seen them in years. Mark is more like a good friend that will give his advice / opinion and leaves it up to you if you want to buy his food or even follow the directions but he is always there to help. The dogs are the proof of how great the place and Marc are. Thank you Marc and PetStaurant staff. Pictures show before with Vet meds on left and After 3 months of Marc's help on right looking great.
Jennifer Pricci
4 years ago
My dog was seriously injured internally by chemicals distributed through the home by another household member. Big digestive issues now. We’ve been to hospitals multiple times middle of night. No doctor has diagnosed her. No doctor will communicate what they observe from symptoms. No doctor has given me any confidence they can care for her. Mark has. Mark is the ONLY ONE to discuss the conditions she may be experiencing as a result of the chemical. Only one to make suggestions on how to treat symptoms. Only one readily available 24/7 to answer questions as she tends to get symptomatic very late night. And the products he has recommended from his store to treat her system; Food and supplements, amazing! When administered when symptomatic they ease her suffering very quickly. I even know now if I see her starting to get symptomatic what to do based onMark’s previous recommendations. If I need more help, he’s there. The store staff is lovely. Very helpful. Friendly. And dedicated. Easy to oblige Delivery. Easy to oblige pickup outside of store. Helpful and inviting inside store. I regret I’ll soon be moving to the west side but I believe he has another store nearby. And if not, I’d drive here to get her supplements and food if need be. Thank you Mark and Petstaurant!
Jesus Resendiz
4 years ago
Phenomenal source of ingredients.. my little pup wasnt feeling well for over a week.. changed her food around and now back to nromal :)
Jonathan Cervantes
4 years ago
Our dog had been suffering from chronic diarrhea for the past week. Me and my girlfriend tried feeding him different food that would hopefully not upset his stomach. This was hard being our dog is a picky eater. We were worried so we were going to take him to the vet. After finding out there were no open walk-ins in our area, we decided to check out this place recommend by a friend. Mark was supper helpful in identifying our dogs issue and recommend us food for him. The next day his diarrhea was gone. We are very happy and greatful for this place ????
Kevin Forrest
4 years ago
Huge selection, helpful staff who are always smiling and happy. Makes you feel at home.
Mauricio Vazquez
4 years ago
We've been getting all of our dog food and treats here for the past seven years. Very high quality products and helpful staff.
Robert Kelly
4 years ago
Early in 2020 we rescued a Goldendoodle from a local rescue. 2 days later we discovered that she has Megaesophagus. Not knowing what to do Marc was recommended. We called him on the phone, the first thing he said," was that he is not a Veterinarian." He told us what to do and to come see him in the morning. We went and saw him and again he said," I am not a Veterinarian." He recommended a specific diet, that we needed to make ourselves. So we make all of her food and use supplements recommended by Marc. We will call him with questions and he is always available and helpful.. His recommendations have changed our dogs life. We are Grateful...
George Ann Mason
4 years ago
Saved our doggy. Marc is amazing!!
Cindy Goyen
5 years ago
Very helpful and knowledgeable staff. Store does brisk business. Quality foods and products. This is the place for nutritious meals for your furry friends.
Brandi Willow
5 years ago
I find everything I need for my golden retrievers here, they love coming with me too!! All the staff is so great, and they love my dogs too!!
Allison Zuber
5 years ago
Incredibly helpful. Marc is very knowledgeable and cares about our fur babies.
Jennifer Cheyne
5 years ago
Like a dream I always wished existed. Seriously.
John-Baptiste Godard
5 years ago
Great place for home cooked pet food!!
Michael J Herman
5 years ago
Petstaurant keeps our dogs healthy and strong. And comparatively speaking, I think they may eat better than me?
niki bagheri
5 years ago
Meeting Marc was such a please looking forward to trying his program for my girl
Roxana Liu
5 years ago
My dogs love it here! Great shop.
sara podwol
5 years ago
Marc seems to really care about every pet. Such dedication and one on one care i dont seem to get at most animal hospitals.
Stevie Hirsch
5 years ago
Great pet food store. Wonderful staff. Marc the owner is so knowledgeable and can help your four legged friend with a variety of health issues. The food he suggested for my little Lenard has helped tremendously! Wouldn't go anywhere else!
Velasquez Family
5 years ago
Advise they give is excellent! Food and treats are on point.
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