Beverly Oaks Animal Hospital Sherman Oaks, California

BEWARE OF THE FRONT DESK!!! When checking out today, they wanted to charge my care credit $411 and only extend it for 6 mths and being a time where I can not afford payments of such magnitude a month. When I checked out last visit they extended it for 18mths for only $250? How does that make any sense? This office goes through staff like crazy never the same person when I go in. And it’s not right to take advantage of ppl because you don’t feel like paying more in fees... this is criminal and should be stopped. I’m in the healthcare field it’s unacceptable to do to ppl.

I just move here from Chicago me and my frenchie and when I took her to get shots she was dead within 36 hours a perfectly healthy dog the clinic told me if it didn’t happen in 24 hour after the shots it have nothing to do with them

Adopted my kitten Luna from Bev Oaks. Everyone there is very friendly and took great care of her. She is a bit of a handful so I appreciate their techs for being good with cats. If you have a cat, bring him/her here! Dr Leach is a cat expert!

This animal hospital is horrible. They kill animals then blame the owners. They text the owners rude things, they are just horrible horrible unprofessional people!

Staff was professional and friendly. I am grateful they were able to accommodate me on a walk-in basis the day before my international flight when my dog developed a ear infection. I appreciate that they were over cautious in their proactive treatment.

I brought my puppy here for an emergency and I couldn’t have been more thrilled with the care we received! Prices were beyond fair (and even a bit under what I was anticipating for an emergency at night on Easter Sunday). I would also like to note that Dr. Wood, the veterinarian who took care of my puppy, went above and beyond! He took the time to explain everything to me, even on unrelated matters such as what is the best dog toothpaste to eliminate plaque! Everyone here is incredible and I cannot be more grateful for them!

I wrote a negative review: Apparently I missed the messages left for me. My insurance company (my membership had lapsed because of identity theft) mistakenly told me my cat had hyperthyroidism for which I wouldn't have the 4K insurance coverage. Meaning my cat would die in 3-5 years without surgery or a radioactive injection. The doctor called the day of the posting, explained the missed messages, and the insurance company's diagnosis was premature and agreed to see me that night to verify the diagnosis.

We brought my cat here after she had fallen. My cats dead now. It’s been nearly 3 months, I’m devastated and my life is ruined. I think about her every day. The vet Dr Wood sedated her as he could no longer work on her so we brought her to another vet who the hospital recommended who was trying to undo the drugs this doctor had put on my cat. The drugs killed her. I know not everyone can be saved but shame on this hospital. The person at the front told me my cat would survive and now she is dead not even from the injury we brought her in for. I’m 16 I’ve spent 4 years with her since she was a kitten I’m still not over her death it’s the worst thing I’ve ever gone through. I don’t trust this hospital.

The doctor was rly understanding of my situation as a student. Dr. Torres was very transparent about what she was charging me for, and gave me low and high end estimates. And even saved me more money by excluding extraneous treatments. She asks about my dog’s well-being, and seems rly great overall!

This is the best place to take your animal if you have an emergency! They took my dog in asap and within a week, he was as good as knew! All of the staff opened their door with open arms. We are so grateful!

I really appreciate finding this place especially during the pandemic. They have some of the shortest wait times for emergency care, and have been the most affordable that I've found. No matter what it's an emergency clinic so you will always wait a bit, but it's more reasonable than anywhere else around. I've brought both my dogs and cat here for a random assortment of things, anywhere from a hurt paw to weird vomit and also stitches, and they always come back to us better than they want in. Definitely recommend as your emergency vet if you live in the valley!

Don't come here ! The receptionist will tell you one thing and once you come they will tell you another . I called ahead of time to get my dogs nails cut drove 45 mins with two dogs in my back seat to be told no they can't cut them today. Spoke to the manager and was told no once again. I explained I called and the front desk told me I can come in and she didn't care and denied us service . Vet vet poor service !!!

I took my two kitties there multiple times. The doctors were always accessible and caring, and they explained everything well and treated my babies with gentle kindness. The pricing is great and the hours are fantastic!

Helped my baby with inflammation of the pancreas - worth the money. Great staff and Doctors !

I've been a customer of Beverly Oaks for two years, and was always amazed by the service and professionalism of the doctors and staff, as my prior review reflected. I've sent many friends to this hospital for their animals. Today, that changed. I cannot believe the deplorable service I received today, and the complete dysfunction of the hospital. I will not be returning, and I strongly caution all other patients.

They’ve always been nice and helpful.

I was very unsatisfied with their services. they charged me $250 for a visit and ear cleaning for my dog's ear infection and their services weren't done effectively so I called and asked for refund which they refused and had me to wait 40 minutes to talk to the manager, Sheena Novick. she was EXTREMELY rude and unprofessional. I will never come back here ever again.

I haven't gone through the reviews, But I will tell you my experience. I took my dog in for some breathing concerns. Dr. Torres was simply amazing. You can tell how caring she is, she took her time. The result was she believed it was something normal. She gave great advice and DIDN"T EVEN CHARGE (now do not use this against them and expect the same). I definitely recommend this doctor in particular. Thank you very much.

Worst service ever. There’s a place literally walking distance that I guarantee will be better. Our cat was swollen up like a balloon and they took forever to see him. Guy at the front typed incredibly slow, zero hustle. Literally took an hour before the ‘vet’ even saw him. By that time, he was less swollen and breathing normally. I had to point out that he had obvious red looking diarrhea stuck to his butt and do his job for him. All he wanted to talk about was his peculiar past-injured leg, which has been seen by a REAL vet and an orthopedic vet. Don’t come here.

Ok, I think this place is probably ok for routine visits. Emergencies not as much. My dog had an emergency and had swallowed a foreign body and the vet said there was essentially no other way but surgery and it’s very clear and obvious that we would need surgery. He also didn’t explain everything that well and when he talked about surgery, he did so in a way that made me uncomfortable “well just cut him open from here to here.” The place was also pretty dirty. My dog had three other dogs hair on him because the floors weren’t swept at all. We THANKFULLY went to another emergency vet who was more professional and advised that a less invasive endoscopy could solve the issue and remove the foreign body. The endoscopy worked. We felt, that the vet pushing the surgery may have been more money motivated as not even an endoscopy was considered or brought to our attention. If we had listened, our dog would’ve had to have been opened for no reason, and we would’ve had to pay around 5k for something which ultimately didn’t require surgery. I wouldn’t go here for emergency procedures as I didn’t have a good trustworthy feeling about it. The staff at the front desk was nice.

I wish I could give this place negative stars. DO NOT GO HERE FOR EMERGENCIES! Find any other vet, even if it’s farther away. Otherwise your pet will most likely die. These “doctors” only want your money. Instead of doing physical exams they immediately go to X-Rays and bloodwork. They are vile excuses for human beings, let alone doctors that are supposed to have bed side manners. Dr. Wood should never be allowed to practice medicine of any kind and needs serious help.

Took my cat for a urine promble,said they would help my cat..charged me 400.00 for a service NOT DONE.had to take him to a nother vet.that saved his life... i wouldn't take my worst enemy there

Great staff, Dr. David is amazing!

One of the. "Doctors" just charged me 60 bucks to look to see if my dog was stung. Then she whined at me like a child when questioned the charge. Very unprofessional. Other docs excellent but clearly I will never go to that doc again

Beverly Oaks is the only place I trust with my animal emergencies!! Dr. Leach is a miracle worker!! She literally brings kittens back to life when it looks like all hope is gone. All the vets there are great and very compassionate. The vet techs and the front of the house staff are amazing!! Laura who does a little bit of everything is irreplaceable!! Thank you again for the wonderful care you have given to my sick babies! Carolyn Cody

I have never written a review before and in light of my journey these past weeks I feel compelled. Dr. Laurie Leach is among the finest veterinarians in Los Angeles County and as far as I am concerned the best ever. I first came to Beverly Oaks Animal Hospital in 1996, shortly after they opened. My cat Morris was suffering from diabetes and his former doctor was unable to regulate his insulin. Enter Dr. Leach – she not only figured it out in one visit – she intuitive amazing care and knowledge prolonged his life for years, passing away at 21 years old. Understanding my heartbreak Dr. Leach then gifted me their young hospital cat – which was promptly named Trouble. Trouble flourished and lived a long life under Dr. Leach’s steady and brilliant care. My next cat Lucky become stressed out to the max and his already diagnosed urinary issues affecting his kidneys in a life threatening way is what brings me to write this review. Dr. Leach stepped up immediately offering to find our precious Lucky a new home and to care for him until that person met her firm requirements. She and her fabulous staff nursed him back to health and a new home was secured. She will to continue as his doctor and maintain his good health. Dr. Leach is dedicated to the well being of each and every animal that passes through her hospital’s doors, bringing intelligence, understanding, competence and a gentle soothing manner to both animals and owners. I recommend Beverly Oaks Animal Hospital – they take the very best care of our animal family! Mrs. Mitchell, Los Angeles

Excellent experience. Staff was thoughtful and patient. Vet was willing to talk at length about my care options as well as cost considerations. Well priced for the quality of care.

I recently brought in my young dog who was running a fever and shaking terribly in the middle of the night. Dr. Wood was great with her. Eleanor is a rescue, so we don't know her background, but she doesn't open up to many males easily. Dr. Wood was very patient and had a calm demeanor. I knew that El was in good hands with him. He also had a vet tech on duty, Tiffany. El absolutely loved her. Both Dr. Wood and Tiffany were amazing with my dog. Since there was nothing wrong with Eleanor (she was eating/drinking normal, and using the restroom normal) I was given the options of fever treatments, pricing, and suggestions of what we should do that night to take care of El. She was back to her silly self within 24 hours of treatment. I'd like to also point out that the pricing for an emergency visit was very reasonable. These doctors are doing incredible work and taking the best care of our animals (in my case, I refer to them as my children.) Beverly Oaks Animal Hospital has my business for my dogs. Thank you Dr. Wood!

We recently had to undergo the worst part of being a pet owner. Dr. Leach and the staff at BOAH could not have been kinder, gentler or more compasionaite. At time's you will have to wait but that is only because they are doing the very best to give every patient their full attention and respect required in delicate situations. Thank you all for the kindness and respect we and our special boy were always treated with.

Great doctors that care about your pet... a little pricey but worth every penny!