179 reviews
All reviews (179)
Yelp (55)
Google (124)
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Laura Richards
2 years ago
Experienced personel helped with my efforts in problem solving. Friendly customer service and quick check out. I'd recommend this store to others looking for their pets needs.
Micah McClure
2 years ago
Great selection as expected. Employee I approached was extremely rude and did not make me feel wanted in the store. She fully rolled her eyes and was quite short with me.
Lori Stone
2 years ago
They usually have general pet supplies.
Monica Espinoza
2 years ago
Good service at the register but maybe it was because it was Sunday but there was not another person in sight to assist us????♀️.
Phoebe Kluss
2 years ago
Staff there very rude, not wanting to help with my assistance needs, saw one of the male staff making rude comments to other staff about me and my children because I was asking for the cheapest fish food I felt judged and laughed at. Trying to sell me the most expensive in the store when I was asking for the cheapest and simple things. Not a great experience
Pam Pickering
3 years ago
Used merchandise sold as new. 10% courtesy discount if I returned to store
Ruben Sigala
3 years ago
PetSmart star one for you guys from now
Kary Suc
3 years ago
I love the staff! Very nice guys!
Lisa Esparza
3 years ago
Great place for pet needs. Clean, stocked and friendly staff!
Sylvia Suor
3 years ago
Friendly helpful n got a great deal
BA Waite (SLO BAH)
3 years ago
It's a clean brightly colored store with very helpful & knowledgeable staff. As soon as you enter thru the big automated doors you are greeted. I haven't seen or ever heard a dog scuffle, which is totally cool cuz so many different people w' their different animals you'd think voices would trigger something. So go in there to shop for whatever kind of animal pet you have you will not be disappointed.
Anthony Rinauro
3 years ago
Always a great experience Great staff
Bevelina Hardwick
3 years ago
Charles was very helpful finding a harness for my dog. ????????
Brittany Bolusan
3 years ago
Claire in grooming did an incredible job grooming my 1-year-old corgi, Chimichanga! She was so friendly at drop off and gave me a thorough recap of the appointment at pick up. I cannot recommend her enough! Thank you, Claire! ????
L P
3 years ago
The staff is always super helpful and friendly. It appears in-store inventory is starting to return to higher levels too, so there's more variety of products again. This location has been my go-to for sometime.
Rosa Marin
3 years ago
Wonderful service! Nice and very sweet with my ????.
Carole Thompson
3 years ago
Looks like this place is about to close down, lights are going out, dirty floor and poor customer service.
Kevin Jones
3 years ago
Great place to get pet supplies, good selection, helpful employees
Ron Gardner
3 years ago
Experience was fair.. pet friendly of course but items are more expensive than say Walmart.. shop the items you eant.
Bom_BARD
3 years ago
Two Petros, this is the bigger better one in SLO.
John J
3 years ago
Love this place... I'm a kitten daddy now and have gone to many store and this petsmart have the most selection on cats kitten then other stores...like more food . Toys. Litter. Etc.... other like dog and other animals are here good selection.... the best is all staff are friendly...thank you
Susan Lamb
3 years ago
Best cut Harleys ever had...Thank you Cheryl
Chris Lupo
3 years ago
Friendly staff, and they always have what I need.
Mickey Grube
3 years ago
They don't seem to ever have the frisky treats my cat loves. Blame it on covid.
Linda Collins
3 years ago
Covid safe practicing by employees and customers. Great selection with assorted things on sale.
Landon Cherrison
3 years ago
Great selection of products and friendly and helpful staff. Ty guys for great service in trying times!
shane dragoo
3 years ago
Medium/small sized pet store with a decent selection of pet products. They have a good selection of live fish always stocked and great fish tank starter kits. They have a large assortment of beds, chew toys(organic and artificial), leashes, foods(wet and dry) and supplements for our fury friends. They have a small aisle for those with terrariums. The store is well lite. My only complaint is the staff. When I need some fish I usually have to wait a good 5-10mins before someone notices me and then I'm met with disdain when I ask for more then one variety of fish. The staff also lacks any expertise on any of the products and often isn't aware of what they sell. They also have 4 checkouts but only have one cashier, on rare occasions a 2nd temporary cashier will checkout customers.
Nadine Bastardo
3 years ago
Love Natalie in the grooming department she is so sweet with my dog Max. She gets the job done ????????????????????
Andrew
3 years ago
Extensive selection of all things related to pets. The interior of the store was clean and well laid out. The aisles were wide and the merchandise was thoughtfully displayed. The staff was friendly and helpful.
Garrett Matueski
3 years ago
Great place to get all of your pet care needs all in one day. Salon Groomers are outstanding and very professional in working with dogs of all sizes and breeds
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Business Hours
Monday
9 AM - 9 PM
Tuesday
9 AM - 9 PM
Wednesday
9 AM - 9 PM
Thursday
9 AM - 9 PM
Friday
9 AM - 9 PM
Saturday
9 AM - 9 PM
Sunday
10 AM - 7 PM
Popular Hours
Monday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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