All reviews (140)
a year ago
Dr Saiki was very responsive, visiting our house quickly after we discovered our cat had terminal cancer and needed to be put to sleep. She did a full assessment herself, giving us plenty of time to ask questions, and provided a second opinion, then came back at our request a week later and put our beloved cat to sleep. She was very humane and gentle throughout, making the whole process as painless and supportive as possible given the circumstances. Our cat was able to pass in our arms after a gentle first painkiller preceding the actual shot. Afterwards Dr Saiki sent us a card even though she was on vacation. Very much the caring and professional, knowledgeable vet which we needed.
a year ago
Had questions about my dog and she went out of her way to help me get the info that I needed
a year ago
I have reached out many times by messages since its my first time with pet insurance and if she comes to milpitas and she ignores and does not answer at all.
2 years ago
one of the best was down to earth calm and professional
2 years ago
My parents sadly had to call Dr Saiki yesterday to put down their very old dog who had taken a turn for the worst. It was nothing short of a terrible experience that should and could have been handled so much better by this veterinarian. I do appreciate that she was able to come quickly given the condition that their dog was in, however, that is the only positive I can find in the entire experience. I went over to be with them through the process, and was appalled at the lack of compassion and care that the doctor showed to anyone. Upon arrival, she just started moving things around and making herself at home-I would have expected that she at least ask where she should set up. The initial "exam" as very rushed feeling and she didn't seem to understand when we explained that he hadn't moved in a day, was clearly very sick, etc. My dad asked if she felt it was the right thing to do, and she just said "well I haven't done a full exam." She then explained what would happen, but brushed off questions. My dad was clearly trying to get confirmation that he made the right call, and Dr Saiki just told him "yeah he would have suffered for a few more hours, so it's probably good you called." She explained about the sedative, and my dad had to ask repeatedly for confirmation that his dog wouldn't feel any pain with the second injection, and that question was also brushed off. She spent half the time mumbling to herself, and we were unclear when she was speaking to us or herself as the sedative took effect. She administered the second injection, checked for heart rate, got up and said "ok he's gone," requested payment and left. Not even a single "I'm sorry for your loss" or any type of comforting words. I understand it's just business to her, and it can't be an easy job to put pets down. I would hope, though, that if this is your job you can at least show a little empathy for the folks who just had to make that very hard call. If you have made the difficult decision to put your pet down, please try to avoid Dr Saiki so you don't have to go through what my family did.
3 years ago
Our beloved Dachshund boy, Hans, was nearly 18 years old and failing fast. Hans was usually a goofy boy and a great lounger and napper. By now he was nearly blind and deaf, restless and wandering. My wife and I were in tears deciding what we had to do for him. I called Dr. Saiki to try to arrange a visit. She stayed with me on the phone while I broke down twice trying to make the arrangements for Hans. Dr. Saiki arrived right on time later that day. Dr. Saiki performed the euthanasia procedure for Hans with compassion, love and respect, making all the family very comfortable with what was happening. Hans passed gently, easily and peacefully. Dr. Saiki deserves six stars but I can only give her five here. If you need the care of a mobile Veterinarian, as we and Hans did, you can make no better choice than to call Dr. Saiki. Now I'm off to find a couple of Kleenex ...
4 years ago
My cats are miserable in the car, so Dr. Saiki came to our house for their check up and shots. She and her tech were gentle and effective. I highly recommend Dr. Saiki.
5 years ago
Last month I had to make the difficult and heartbreaking decision to put our family dog, Clancy, to sleep. He was very sick and no longer wanting to walk and yet the vet wanted to keep trying to prolong his life. I couldn't stand to …
5 years ago
This is Sammy. Doctor Saiki is very nice and caring. I had got an appointment for my pet dog which she came and she told me that she could not treat it as it was a big surgery and had to be referred to oncologists. She did a couple tests for which she charged me. After me consulting to a hospital they told that they will have to do the tests again which I spoke to the Doctor Saiki and she refunded me back the charges for the tests and she even refunded me back the home visit fee and she just wished me luck for my pet too. She is great and very nice. I respect her a lot. She is the best. This is my personal experience and true.
6 years ago
Dr. Saiki was kind, compassionate, thoughtful and caring of this very sad and emotional time for our family. This was such a better way to handle this transition than the fear and bad smells of the vet's office.
8 years ago
DR. SAIKI HAS BEEN A GODSEND FOR ME AND MY CAT, HOWARD. SHE CAME OUT RIGHT AWAY AND GAVE HIM A COMPLETE EXAM WITH BLOODWORK. …
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