Wags San Francisco, California

I took my little puppy for a haircut two days later I saw that my dog has some cuts it was really disappointing for me to find out that my puppy have cuts On his legs on his stomach on his neck this is so unprofessional and really sad because the person who cut his hair didn’t notify me and say anything about it not only that I call in to speak with the manager and let him know about the problem he put me on the phone with the person who cut my puppy hair she was really rude she scream on me and she said that it was normal because my dog did not say steel and because he have a lot of knots She start screaming at me and she say you know that right you know that I got really upset and I told her I need to talk to your manager I don’t want to talk to you anymore please do not take your puppy to this place they torture my little dog is so upsetting..

Wags was wonderfully accommodating to our new rescue dog. I warned the staff in advance that we had no idea how he would behave and that he may have strong separation anxiety. The team at WAGS handled it like pros. I thought for sure this would be the worst day of my dogs life but not only did he leave happy, but absolutely gorgeous. Great work to everyone at WAGS and highly recommend them for your pooch.

So quick and easy walk up service for nails, expressed glands and best of all $5/hr for pet sitting!

They always do such a great job with Spike’s nails! Thanks guys!

I’ve used the WAGS team for grooming, daycare and boarding, and each of these experiences has been of the highest quality every time. Our pup August absolutely adores the staff, and can’t wait to jump in the van with Jeff of a morning. We greatly appreciate the photo updates during daycare/boarding and love knowing that he is safe running around up on the ranch with his pack.

Our dog Rhubarb loves going to Wags and they do an amazing job! She always comes back happy, clean, soft and fluffy and always wants to go back. They do an excellent job on her nails and everything else! It is so nice to have a place you can trust with your little baby!

Ive enjoyed bringing my pet here for grooming (they do a great job) and I am looking forward to the new clinic to open up next door - love Dr Inman

Sometimes good sometimes not that great ???? I recommend trying it once and if your dog likes it it's definitely the place to go! EDIT: reply to owner- no worries! It's a great place. My dog just made a fuss about having his teeth cleaned and was yapping a lot and they weren't able to clean the teeth. They weren't the nicest about it but I wouldn't say they were rude about it either. Corona doesn't make it easier! Otherwise I've had great experiences!

Great service! My dog was incredibly nervous and they took good care of him. Not 5 stars because they didn’t cut carefully one of his nails.

The staff is super cool and professional. The location is easily accessible. I feel safe leaving my puppy with them. I'm sure she's in good hands!

Johnny + Jeff run THE BEST dog walking service in San Francisco. Our lab is living his best life under the care of the nicest staff around. We HIGHLY RECOMMEND Wags to anyone with a dog, young or old!!

Staff takes great care of the puppies. Always friendly and helpful. Love WAGS! ❤️????

I could just walk in and have my dogs nails trimmed

Been using Wags for my past 3 dogs. Over 15 years now! Great service and good prices!

Really nice staff, great grooming service!

Never mind th'Dough. My dog never looked better. I hardly have time to wash myself.

The staff is wonderful! Especially the groomer, Destiny

Outstanding!! Johnny took care of my mini goldendoodle for 2+ years and she always came out looking beautiful and *happy* every time! I sadly moved to Chicago and can’t find anyone or anything that even holds a candle to Wags! Will be bringing my pup back to SF with me during my 4 or so annual visits so she can be groomed here... and it’s worth it!

Very impressed with the grooming service! Affordable and my golden doodle turned out great! Highly recommend Destiny for grooming.

You don't need make an appointment for shampoo.

Great big thanks to Zale and Johnny for taking good care of our little boston terrier! We're in town for a week-long conference, but even though our hotel is dog friendly, we cannot leave our dog by herself in the hotel room. So if my husband and I wanted to go on a romantic night out, we had to board our dog, because most places are closed in the evening. We looked around at all the options and Wags was our number one choice. Most of the reviews basically say the same thing, Wags and their staff truly love and care for all the dogs and cats entrusted to them. Compared to all the other boarding options, Wags seem to be the best choice for us, especially since we are not from the area and couldn't just hire a stranger from an app or an online ad to take care of our most precious little one. Other boarding places had some negative reviews (sometimes removed from their page and hidden, you just gotta look for those in cases like this) and we didn't like how they responded to their customers' concerns. At least Wags honestly put in their best effort to make matters right, if they had a complaint. They always respond with professionalism from what I can tell. At least I know that they're really trying and really care for my dog's well being. Another factor that made us want to board our dog with Wags is the fact that all the dogs are free to roam and run around in a 2 acre ranch, and that each dog is evaluated for their behavior. We felt good entrusting our dog to Wags. The store front in Polk Street is a cool little spot. I didn't get much time to shop, but it looks like they have a variety of choices for your pet. All the dogs in daycare are so sweet and friendly! I could see how people would want to view the dogs through the big window. Such a happy place :) I got to pet a couple of the bigger dogs that would pop up their head on the counter. I'd hug these bears if I could! Johnny called us after we sent a request for information about doggie boarding. He was courteous and easy to talk to, and he also clearly loves what he does! It was a relief to find someone trustworthy to leave our dog with. They also took a picture of our dog at their ranch the morning of her day there and she looks like she's having a good time! Zale was at the store front every time we came by. He's very approachable and courteous. He patiently answered all my questions and was very reassuring that all will be taken care of. He also interacted with our dog so sweetly and made her feel comfortable at her new doggie daycare. He was also easy to talk to on the phone and did an amazing job with her bath and nails! She smelled so good! Her nails are perfectly trimmed. It's unlike the many times we had it done somewhere else and it would be rough around the edges and it would get caught in my shirt or the bed sheets. I didn't realize how great a job Zale did until we got home. Definitely a fan of this place! Exceeded our expectations! Much love to Wags!

Wags is the best for grooming and boarding. Our dog loves staying with them... And comes back to us extremely happy and tired!

They always take me right in and they know my Chihuahua/pit(yes its true) mix is gonna fight them the whole time as he's terrified of getting his nails cut. He screams and cries so I do the same and they are always just as nice as can be. Its the ONLY place i'll take my dog/baby.

Wonderful place for cleaning and grooming. Highly recommend Destiny for grooming.

Nice guys, quick and great work! The treats are also good!

There is groomers and there are Groomers.....Then there is WAGs 'Nuff said ......simply the BEST!

My dog loves this place. Stuff are very friendly! They are taking care of my dog very well. I highly recommend this place.

Great service, these guys go above and beyond