156 reviews
All reviews (156)
Yelp (124)
Google (32)
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Luna Salaver
2 years ago
Cozy neighborhood pet supplies store
dolores lucas
3 years ago
I gave my dog a bath yesterday and they were very helpfulwhat's the first time I ever gave my dog a bath somewhere else
Kyle J. Schuler, SET
3 years ago
Great place in a beautiful community. A must stop place if you are a dog lover. Check out the Rawz brand dog food!
Sara Anderson
3 years ago
Belle’s favorite spot to snag a No-hide bone.
G Chan
3 years ago
Excellent personal service but prices are high.
Tasia Noel
3 years ago
I really enjoy the staff and the whole feel of Bernal Beast. They're super helpful when you need them to be and chill when you just wanna browse. One thing I love about them is how I feel like I can trust their products. It seems like they only stock things that are good for the health of the pet. Prices on most things are reasonable for what they are. I just get a vibe that a lot of love goes into maintaining this place. It really draws me to it!
Gabriela Rodriguez
3 years ago
Good variety of dog food,good prices
Michelle Vandal
4 years ago
Online order. Great prices on what I was looking for so I was willing to wait for shipping. Couple items were missing so I contacted Bernal Beast. Fast response and missing items were here in a couple days and I’m in OH. EXCELLENT response time, resolution and customer service. I will definitely order from them again as needs arise. THANK YOU!!
Mariana Prutton
4 years ago
Bernal Beast is our favorite pet store! Steph is the best! If you need to grab some food, treats, or enroll in dog training this is your spot!
Leah Marie
4 years ago
My Mochi adores Bernal Beast and I do too! Top quality products and Mochi has loved the puppy socials. I love to support local and BB is the best!
Kenny Siegel
4 years ago
Love this place and the new owners are SO NICE !! We also use their website for regular deliveries, huge selection, fantastic service.
Elizabeth Mandel
4 years ago
I ordered a large (expensive) bag of dog food from Bernal Beasts on June 15th. On June 16th I got an email saying from Jason stating they couldn't fulfill the order until later and asking if I wanted to keep or cancel the order. I wrote back right away saying I needed the dog food sooner and to please cancel the order but I looked forward to being a customer in the future. It has been more than a week since and I have not heard from anyone at Bernal Beasts regarding the cancelled order. I have not received a refund or the dog food either. I have not gotten a response to any of my emails and cannot get answer when I call the shop. When someone takes your money and doesn't provide the products or services, I believe that is called stealing.
Christine Windsor
4 years ago
Great local pet supplies store. All the employees seem knowledgable and friendly.
Benjamin Ibarra
4 years ago
Great selection, positive employee and owner attitude. Helpful without being condescending. Awesome neighborhood spot for your pet to get all it's essentials.
Alina B.
4 years ago
Very helpful staff with a surprisingly wide selection of food for a small neighborhood shop.
Jake Schapiro
5 years ago
Awesome pet store, they were incredibly helpful in picking out food, treats, and nutrients for my picky puppy and walked me diligently through all of the options, the pros and cons to consider, and what they would choose for their own dogs. Highly recommend this pet store
Isaac Epp
5 years ago
The only places I can get chicken feed in SF!!!
G Trousdale
5 years ago
Great place to get organic chicken feed and other supplies on main drag of bernal heights. Usually not hard to find parking.
Caroline Lawate
5 years ago
Also have great online service easy to order from with repeat orders very flexible if things need to be changed started and stopped. I appreciate the customer service and they found them very easy to work with. Excellent group
AP Sayre (The Laughing Belly Co.)
5 years ago
I like this shop with it's General Store for animals vibe. The bath area is convenient also.
김경서
6 years ago
I have ordered dog foods online. The prices are similar to Amazon. They had a promotion “free delivery in over 49$ purchase” but if applied some parts only. But I purchased over 104$ free delivery applied parts but was charged 6.10$ UPS fee. Do not understand the policy.
Paul Furman
6 years ago
Best place for chicken feed in SF
Lucy Cecchini
6 years ago
Bernal Beast is the best pet supply store I've ever been to. Lindsey is awesome and knows a ton about dogs and dog food. Whenever I bring my dogs in here they don't want to leave.
Debbie Young
6 years ago
I would have given them 5 stars except the person working was being distracted by deliveries. I needed a couple questions answered before i bought pet food. My cat has health issuse and i need to feed him food thats specific to his needs. Next time i go to Bernal Beast ill do it later in the day and hopfully ill get all the info i need.
Aldo Vorkapich
6 years ago
Great prices for floating aquarium plants not commonly availiable in most pet stores (frogbit and duckweed). Also as added bonus there was a malaysian trumpet snail hitch hiker.
Christian Moore
7 years ago
Fantastic neighborhood pet store with a great selection for dogs and cats.
James Ferrigno
7 years ago
Great store for fish. People are so kind and helpful.
Mary Trimble
7 years ago
Best dog store in SF.
Mayumi Rose
7 years ago
Moderate to expensive, but with great customer service. Employees go out of the way to help patrons find the right products for their pets
Cynthia Boedihardjo
11 years ago
This place has all the basics for all your pet needs and is one of the only locations in Bernal Heights for pet supplies. I tried going this past weekend to purchase a clicker so that I can train my dog and some dog food. The clicker was $1 more than Pet Food Express and the dog food I was purchasing was $2 more than at Pet Food express. If you live in Bernal Heights, this is a great store to go to because of the convenience factor. If you're trying to save a few dollars, you can go to Pet Food Express.
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Business Hours
Monday
10 AM - 6 PM
Tuesday
10 AM - 6 PM
Wednesday
10 AM - 6 PM
Thursday
10 AM - 6 PM
Friday
10 AM - 6 PM
Saturday
10 AM - 6 PM
Sunday
10 AM - 6 PM
Popular Hours
Monday
Monday
Tuesday
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