West Coast Pet Memorial Services San Diego, California

107 reviews

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Reviews: West Coast Pet Memorial Services (San Diego)

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Yelp (80)

Google (27)

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Cheryl Nguyen

2 years ago

First funeral service and burial for our first beloved dog. Shawnee was patient, helpful and attentive to our family needs. Pricing is very reasonable. Ryan is very professional and compassionate. He goes above and beyond to make my baby boy looks perfect. Highly recommend West Coast - San Diego Pet Memorial Park. We can't thank Ryan enough for his kindness and service provided.

Linda Kratz

2 years ago

Why did my dear dog come back n a much smaller box than the one they did for me last year who weighed 20 pounds less? My 75 pound dog is in a cedar box the same size as my 30 pound dog. What am I to think? I paid for private cremation.

Isabella Lovell

3 years ago

I would like to start off by saying I am not the type to leave a bad review. The employees at the memorial cite were polite. I went today 6/9/21 to pick up my cats paw print and a male helped me out, he was helpful and welcoming. It was quick and easy, although my problem is the print itself. I had my cat, Stinker, put to sleep 6/3/21 and the lady that came to our house made a paw print in front of us. She shaved the fur on her front right paw to make it easy for molding. She stretched out every finger and made it a great memory to have. My family wanted 2 more, so this place was where we could get it. When I received the prints and went to my car to look at them and they looked nothing like the one I have at home. Yes, I know cat paws stretch and spread out, but it was done rough and messy. Her claws look 3x as big -width wise, and I am positive it was “her” back paw (if it was even HER paw). Why use the back paw if the front paw is perfectly shaved for an accurate and easy mold? Not to mention these molds are $30 each so it costed $60 for 2 messy back paw (if it’s even my cat) molds. Not satisfied with my purchase.

Kae Williams

3 years ago

When we found out my dog didn’t have much time left, I picked couple cremation service places. Honestly this place wasn’t. First choice place was out of town that day, and another one wasn’t responded. So, I called this place. It was late afternoon and almost closing time. On the phone, they remind me that they will close soon, so I was little afraid if this place is really business like and not really care about pet or owner. But once I showed up, they treated me really nice and took enough time to take care of me and my dog. Staffs are professional and treated my dog with best respect. We are planning to get personalized urn, so picked most basic one. A couple days later, I picked him up. He came in beautiful box and also his paw print and fur too! I wasn’t expecting those gift! I really appreciate their service and care.

Eleanor Alcaraz

3 years ago

Thank so much for your service, Our Sweet Labrador Mick was r family,we appreciated the care of his ashes and his beautiful memorial Memorial box

Victoria Perez

3 years ago

I buried both my fur babies here. We had a wake to spend last moments with them and had a burial. They gave me paw prints on claw and snip of fur. Nice peaceful place to visit

Michael Shear

3 years ago

When the vet messed up my boy's name (and the urn he was supposed to be interred in), I called them to fix it. After getting a frustrating response, I called West Coast Pet Memorial directly and spoke with Shawnee. SHE WAS INCREDIBLE. She gave several options on how to best fix it, and said "we NEED to get his name on there." In the event that you need support for your pet's funerary aftercare, they are INCREDIBLE. I wish I could give them 10 stars!!! I don't know how much Shawnee is making, but it's not enough! She's amazing! Thank you for your incredibly caring response and treatment for Pope Samuel L. Jackson the Grandpotato. <3

S Talbs67

3 years ago

Beautiful and very friendly people.

Mom Laura

3 years ago

Dawn was very compassionate, understanding and genuinely caring during our devastating loss of our beloved dog we had that was murdered to bring in for cremation. Gave us many options and we were cheerful to receive such a beautiful urn with his picture engraved on it, paw print, certificate and were just treated with the upmost respect. Thank you Dawn

Madalyn Glaser

3 years ago

My cat was processed instead of cremated. I just picked up my cats of 12 years ashes, today from my Vets that started using this shameful company. Every possible thing that can have the company's name advertised on it does. Every piece I received is slapped with a bar code and batch number because he was done with others instead of by himself. I got his paw print and it was of his back paw instead of his front and its sloppily done at that. They forced a 14 pound cat into a vase not bigger than my hand! Don't use this company they do not care for your pets they are just numbers and dollars for them.

Linda Henry

3 years ago

I have several fur family members there starting back to 1980. The place is fantastic and caring I recommend West Coast to anyone looking for a final resting place for their fur family member.

Donna Warlick

3 years ago

We adopt senior and special needs dogs. We lost Mikey on March 2, 2020, and Katie today (May 7, 2020). The staff at West Coast Pet Memorial Services was so kind, patient and understanding. We couldn't have asked for a better experience during two tragic times. Thank you all.

Chris Foreman

4 years ago

A vet had recommended this place. After having to put our dog down at 12 years old we opted to do it at the county animal shelter to save some money after spending so much at the vet. We had her put to sleep at about 5:50pm and West Coast pet memorial had picked her up promptly early the next morning. They even provided us with a 20% discount because we were using the county animal shelter. It took about 8 days till I had our precious pets ashes to bring home. I think they told me 7-10 days? Another thing they mentioned is that they do the cremations independently so ashes of other pets don’t get mixed in. Such a sad time, but they were very professional and compassionate with me every time I talked with them. A little tricky to find, but it’s a very peaceful place.

Shelby Orlick

4 years ago

My husband and I go to San Clemente Veterinary Hospital. My dog, Tator, fell very sick a few years back it was thought that he had gotten better. After two years, he fell ill again and when he took a turn for the worst, we made the hardest decision we ever have had to make. We put him to sleep a little over a week ago and today, we got the phone call from our vet that his ashes were ready to be picked up. When we got to the car, we went through the discrete blue bag that everything came in. We got much more than expected. We decided on a package with the cedar box. I wasn't aware that his name would be custom put on the lid. The box is beautiful and very solid. There was also a blue bag with his pawprint as well as a bit of his hair clippings. His name was written into the back of the pawprint as well. As hard as the past week and a half has been, there was a sense of calm after seeing such beautiful artwork for our baby boy. He will be very much missed but we have something amazing to remember him by thanks to this amazing company. Luckily their name was on the bag his personal items came in so I was able to personally thank you guys for the amazing work you have done for our family. Thank you so much.

Monique marino

4 years ago

Today I picked up my baby ashes in his cedar box which was so hard and saw a blue baggy and didn't know what was in it. And when I opened it was Smokey paw print and his hair in a clear baggy. That was just so awesome. Thanks for that. It's nice to have him home highly recommend ????

Dawn Zeto

4 years ago

We had our beloved dog Mugsy cremated here June 3rd 2019. I cannot say enough great things about West Coast Pet Memorial Service. Dawn who works there answered all of my questions and was so nice and gave her condolences. I asked her if she could add to the plaque and she said sure no problem. They did a beautiful job on Mugsy's cedar box, his ashes and I totally didn't expect to get his paw print and fur what a nice touching surprise I was so happy and pleased! I will use West Coast in the future, they are great!

Lavitz Gonzalez

6 years ago

Couple minor bumbs but i have to say that everyone i talked to and worked with were very polite and professional. I have my friend's ahes back with me and the entire experience was easy. Had my buddy since he was 2 days old. Until a little …

Demetria Spicer

6 years ago

This location was very helpful. The caretaker and the lady of the property were very caring and understanding. They allowed me to give my cat Bonnie a very special funeral in my uniform. I'm blessed to have my cat buried here.

christian ceniceros

6 years ago

I canr find this place

Aaron Fort

6 years ago

San Diego Pet Memorial Park I’m not even sure where to begin to describe how much of a miserable experience …

Shannon

7 years ago

Our beloved Harley passed away at VCA in El Cajon and was picked up by San Diego Pet Memorial Park. The memorial we received for our sweet Harley is beautiful. Thank you so much....

samantha castaneda

7 years ago

I never would imagine how much heartache it is to loose a pet until I fell in love and lost my roxy. Jessica made this whole situation so much easier. She was patient and showed so much support for me. Today we bring roxy home . I just want to say this place is a blessing.

Lori Teare

7 years ago

Very good services offered here.

April Robinson

7 years ago

It's one of those places you'd hope you wouldn't need to visit but you do. I've never experienced anything like the pain of losing my baby girl. Nothing is going to make it better but this place was amazing. They handled her in a very caring manner, the whole process was quick and easy and I was able to stay updated by calling. They even did extra stuff for me that I asked if they could. They said they would try their best and they did and did a wonderful job. I received everything I ordered, the box for the ashes was beautiful, solid and well done. The picture on it looks great. I have my paw prints and lock of fur as well. I will definitely recommend this place and when the time comes again I will go back to them. I can't thank you all enough for taking such great care of my sweet girl.

DeAnne Willis-Acord

8 years ago

We have used them for several years. Wonderful place and wonderful people. I will unfortunately be visiting them again today ????

E. Gibson

9 years ago

I used San Diego Pet Memorial three years ago when my Chihuahua died. Their prices are reasonable and at the time they were all I could afford. I was satisfied with the way they handled my precious pet. I didn't get much sympathy but I know that was probably too much to expect. Fast forward to this year. I lost another one of my pets and I called them again. I knew their prices would still be reasonable and they were. However, this time they had a wonderful lady working there. Here name was Catherine. She was so sympathetic, kind and so caring. She sent almost daily emails on ways to cope with my pets loss. She has a support group where once a week, owner's whose pets have died can call in and all can talk about it on the phone at the same time. She even brought in a pet psychic on one of those calls and that was wonderful. I had been blaming myself for my pet's violent death, but I had told no one about that and she told me that my pet was telling me not to blame myself for it. That helped a lot. Catherine no longer works there but I believe she still runs the support group. She was wonderful and I hope San Diego Pet Memorial Park will continue with the same kind of support that Catherine was providing.

monkebznes

9 years ago

San Diego Pet Memorial Park performed a private cremation service today for my cat that was first class. The staff was professional, sincere, and handled my request to the letter. The whole process was under 2 hours. Thank you so much.

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West Coast Pet Memorial Services, California, San Diego

8995 Crestmar Point

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