Pet Department Store Sacramento, California

181 reviews

Book an appointment

Online booking unavailable.

Please call

(916) 266-0452

or

ASK A VET ONLINE

*with JustAnswer

Reviews: Pet Department Store (Sacramento)

All reviews (181)

Yelp (115)

Google (66)

Newest First

Newest First

Oldest First

Highest Rated

Lowest Rated

Adrian Tysoe

2 years ago

I've been going here since I moved into the area about 16 years ago.excellent store snd staff. They have a lot of top brands and a few exclusive foods you won't find elsewhere. A few years ago they got in trouble with competing stores for their lower prices. They have a really good loyalty scheme for dog food. Every 10 bags of my $70 dog food I buy, I get one free.

Ninel T.

2 years ago

Couple months ago, I purchased a few doggie yogurt (ice cream) at Pet Department store, where I shop for many years. I remember that day clearly, because their cashier - blond short haircut with eye glasses - barked, almost yelled at me, when I asked to call another cashier - the customer in front of me had a huge load, and it took her forever to repeat ringing him up. So, she snapped at me: "You can wait!!!!!!!". Even though those boxes - 4 cups in each - were soaked wet, dripping, and carton was falling apart, I bought them anyway, because other stores were out. Huge Mistake! The Owner of a Dog Rescue House, in Carmichael, e-mailed me that she gave these cups to 3 of her dogs, and all 3 became violently sick. I know, what happened at Pet Department Store: boxes got DEFROSTED, store Owner didn't want to lose his money and shoved them into the freezer anyway.

Sunni Chacon

2 years ago

A little pricy but good selection

Willis white

2 years ago

I will be going back there, they had the food that I have been trying to feed my dog. Got tried of Chewy not having it in stock or not delivering it on time.

WRL

2 years ago

I've been shopping here for many years (my doggie is almost 18!). They have a huge selection of quality dog and cat food. I am constantly trying new things to tempt my persnickety pooch, and never seem to run out of options at Pet Department Store. The staff are always helpful and nice.

sandra aceves

2 years ago

Very nice store nice people I will shop there anytime ????

Janis Stevens

2 years ago

Love supporting a family run business! Owners are terrific people and the store is always neat, clean and well-stocked.

Brandon Kisker

2 years ago

The prices and people at the Pet Department Store are marvelous! What a way to shop local with smart and kind people and not feel like you're paying a premium to do it. They have an excellent selection of food and treats for dogs (and cats) and always great my little guy with such excitement! I'm so happy to have found this spot, and I know my pup is too! It's his favorite place to go!

B A

2 years ago

As always friendly staff, good prices, and quality items. Love supporting our neighborhood pet store.

Maggie Castro

2 years ago

really wonderful staff , all was willing to help with any questions you might have.

Albert Moreno

3 years ago

Always great customer service here. Large variety of dog food and accessories.

riva jean-paul

3 years ago

My favorite pet store in town! The staff is very knowledgeable and always helpful. Great prices too!

Antonia Lopez

3 years ago

Local shop has excellent service with great vibe that makes you feel like you are valued and "seen". I been going to Pet Department for several years but recently moved to other side of town and started shopping at available corporate pet chain. No personality, miserable customer service, your left on your own to answer questions. Yuck. I have decided that the longer drive is worth supporting local business and being able to have questions answered in a conversational approach. Small IS better.. quality and service

Nancy Kitz

3 years ago

Best selection of pet stuff and Kenai loves George❤️

Aleksander Molodets

3 years ago

I was really impressed by this store, the friendly Woman was very helpful, this store has lots to offer and flea control stuff too

Alysa Thomas

3 years ago

I love this store! I've been going there for years! Good prices and good products!!

Jason Buberel

3 years ago

This place has all the essentials required to keep our kitties and doggies healthy and happy. They carry many of the higher end brands of pet food that we like.

K McCartin

3 years ago

I love to support local businesses and this one has set the bar pretty darn high on the customer service and selection categories!!! Super friendly, clean and helpful! Their suggestions / recommendations were spot on and I would gladly refer this business to anyone!!

Kiba SuuKool (SuuKool)

3 years ago

This was the best experience I’ve had with a pet food store, super knowledgeable staff!

Mary Argo, PhD

3 years ago

Great informative staff with a wealth of knowledge. Wonderful food for pets for any type of dietary needs your pet may have. I prefer to support independent pet stores!!

Rizzelle Anne

3 years ago

I've never seen such an amazing assortment of cat and dog supplies. I have a cat with special needs so it's nice to find a local store with phenomenal options! Pictured: Cat wet food **One month update** - Added more pictures - Noticed that the staff are on a name-basis with some of the customers - They have always offered to help me take my stuff to the car - They have great prices that are comparable to Chewy and Amazon. Support the local business - They have the Churu treats! These are hard to find sometimes - They were super helpful with providing recommendations when my cat had an accident and we needed a cleaner

Robert More

3 years ago

East Sacramento's best neighborhood pet store. My partner and I have been customer's for about 4 years now, and it's a step above the corporate pet stores that are in the area. They usually have deals on great brands, and the price on Fromm is good. My pet is hard to please, but I'm always impressed with the variety of food that they offer in such a limited space. I can always find something for her that she will love. The employees rock, and always eager to help. Pet Department Store is a top notch pet store.

Vanessa Abucay Medina

3 years ago

Mary was really helpful & she was generous with her time while helping us figure out what was best for our Frenchie. We will definitely be coming back!

Joe Maggard

4 years ago

Great selection and great people work there. Been going for 15 years...

Anne Sterne

4 years ago

My Bear loves the Garwood Treats they are shaped of hearts w multiple flavora

Candice Lander

4 years ago

This independent east sac pet store is the bee's knees!! First 0ff they have the best selection of cat and dog food I've ever seen and fair prices too. The dog toy selection is also on point, they carry a lot of top quality brands like tiki cat, primal pet food, blue buffalo taste of the wild ect. Staff is somewhat friendly but very helpful!! If you have fur babies you'll love this place????

Deanna Quok

4 years ago

Love this little boutique for my pets. Their prices are way below Petsmart, Pet Supply Plus, Petco and Chewy. Staff are very knowledgable and friendly.

Tessa St.John

4 years ago

Good selection, prices and staff

Ryan Renebome

4 years ago

Great store. Big selection of dog and cat products.

Jenn Fluke

4 years ago

Has what seems like every possible type of specialty pet food on the planet. Customer service is top notch! Happy to have found this place.

show more reviews

Business Hours

Monday

9 AM - 6 PM

Tuesday

9 AM - 6 PM

Wednesday

9 AM - 6 PM

Thursday

9 AM - 6 PM

Friday

9 AM - 6 PM

Saturday

9 AM - 5 PM

Sunday

10 AM - 5 PM

Is this your business?