Lulu' s Pet Grooming Reno, California

106 reviews

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Reviews: Lulu' s Pet Grooming (Reno)

All reviews (106)

Yelp (69)

Google (37)

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Tera Coombs

2 years ago

Drop in nail trimming. In and out on 10 minutes. What more can you ask for when it comes to that.

Roslyn Prologo

3 years ago

She must be good no new appointments until August 3

Shannon Cook

3 years ago

Lulu’s is awesome. It’s not easy getting in but if you do there pretty good!!

Mary Price

3 years ago

Great service & friendly staff

Travis Brooks killer

3 years ago

Great dog groomers the best

Letitia Bryan

3 years ago

They take such good care of my dog and she looks amazing when I pick her up. My girl is a real fidget, so I don't know how they do it! She is there for 4-5 hours, but that's because they do a little bit at a time and give her breaks, so I'm totally OK with that. (And I do not understand the negative review about a doodle - my dog is a doodle, and I have friends who have doodles, and we all go to Lulu's and our dogs look fabulous ???? long tail, long beard, long ears - gorgeous!)

James Colledge

3 years ago

This is a very reasonable priced and takes very good care of your animals in a reasonable timely manner aswell for what you want for your animals

Greg Roberts

3 years ago

Been bringing our Mini Schnauzer here for the past few years. The owner is amazing and so very nice. They do a great job of listening and getting the cut right. Highly recommended.

Mindy Lilyquist

3 years ago

If you have any type of doodle stay away. They don’t know how to cut them properly. I have given them three years of chances with our dog and each time I pick him up I can’t stand how he looks. I’ve given them photos. I’ve given them instructions. I finally resorted to telling them not to touch his face and I cut his face. The final straw was yesterday. He was long and had some mats and I told them to make him short and get the mats out but NOT touch his face. I would work on the face. But the lady wasn’t listening and after I left just I knew she was going to do what was easiest for her. And she did. She buzzed my doodle from tail to face including the long ears. All my kids sobbed when they saw him. He is unrecognizable. He is shaved down to the skin and it is winter. This will take a year to fix.

Zoe Toranzo

3 years ago

I have worked at lulu's for almost ten years now, the owners Jackie and Kristie are great! Jackie tries to be so accommodating to all our customers and all the groomers that work here have at least 10+ years experience! We have bowls for water, treats, and a potty yard on the side of our building for any dogs that are there for a length of time during the day. We strive to give our clients a great experience while being accommodating to everyone's schedule, and most of all we love our furry friends and give them the utmost attention while in our care!

Tim Siebs

3 years ago

Best ever- period. My dogs are happier and cleaner and are pampered there. But you better expect a 4-6 week wait to get in there.

The James Leal Art Co.

3 years ago

Can’t tell you how happy I am with these guys. Zoe did a fantastic job of removing about 10 pounds of undercoat from my Belgian/German Shepherd. Will definitely be taking him back every two months. Thanks guys!

Lynda Mahorter

3 years ago

I took in my mini schnauzer for a shampoo and cut. We agreed to just trim his Schnauzer face which what was done during our previous 2 visits. This time the groomer. Shaved off his beard. uunevenly

Kelly Joslin

3 years ago

Really efficient! We pulled up, knocked on the door (they weren't answering the phone) and they quickly trimmed our dog's nails. We were both masked and the process took maybe 5 minutes!

kathleen hancock

3 years ago

He looked perfect!!! Great job.

Gennifer McNeely

3 years ago

We love Lulu's! They are a very welcoming groomer. Always looking out for the customer and the pet. Great quality at an affordable price. A++

Cheryl Thiessen

3 years ago

We have used LuLu's a handful of times. We were concerned about how long they were keeping our dogs there so we let the owner know that it was just unacceptable. The next time was better and they were done in about 3 hours. This time however, our dogs were there for 6.5 hours!! I feel like a terrible dog mom for taking them back there. They are two small dogs and shouldn't take any longer than 3 hours total. I had to call at 4:45 knowing that they close at 5pm to check on my dogs. When you make an appointment here they say to just drop your dogs off anytime before 12 but clearly they need to set specific times so the dogs don't have to be there all day. I'm sure they didn't get any food or water all day and had to stay locked up in a cage until they finally had time for them. We won't be using LuLus again.

Carol Banks

3 years ago

They do great work and have reasonable rates. I love the way my dog looks when I pick him up. I gave four stars because they keep my dog all day he has been there five hours that is the only issue I have with them.

audrey smith

3 years ago

They do a great job and do it in a timely manor. I totally recommend them!

Richard Livingston

4 years ago

one of the best or the best in town

Emad Aldabagh

4 years ago

very good service and nice staff

Ron Vaught

4 years ago

Our little dog Spud had a traumatic experience with nail trimming at Petco, so we gave Lulu’s a try as it’s closer to our home and had several good reviews. Not only was Heidi gentle and reassuring to our dog, but they did his nails very quickly on a drop in basis, for a very inexpensive price. Another Lulu’s groomer did his nails on a second visit and she was also great! We’re very happy to have found Lulu’s.

Rob Wademan

4 years ago

It's one thing to be good dog groomers which they are but even more impressive is how awesome of people they are. Always cheerful, caring to the pets, and the extra care and time they have given our older poodle has been a God send we are so thankful for.

Roberta Downing

4 years ago

They are great.. Very kind to my dogs . Bear and Charlie

Zo A

4 years ago

Caught the groomer being mean/rough with my dog. Making her yelp in pain or fear. She is a small dog and no need to be rough. This groomer did not cut her the way I asked. That can be overlooked but not the poor treatment. My first and last time at Lulu’s Grooming

Suz E

4 years ago

Excellent!! I'm so happy I found them, and so is my pup!

Regina O'Shea-Hockett

5 years ago

They consistently do an excellent job grooming my dog, he just looks great when I pick him up.

James Rodaer

5 years ago

I love this place. The owners are amazing. I recommend Lulu's to everyone!!!

crystal Pace

5 years ago

Amazing service, and very kind to my shy puppy. He loves you guys!

Leslie Marshall

6 years ago

We have been bringing our dogs here since 2014 and the work that USED TO be done by this location was absolutely pristine. However, we just picked our dogs up from their last appointment and they have mutilated two beautiful Poms. We get puppy cuts on them -- this means a fuzzy body and legs with a tidied face. The body has been taken down unevenly, the legs have been done by someone who was apparently drunk because there are literal waves in the dogs fur -- not a straight line to be seen. The face has been absolutely massacred -- all dogs have a natural mask type shape to their face and with poms they have nice fluffy cheeks that are supposed to be TRIMMED and blended to the body -- they have chopped her fluffy face off completely. I am literally embarrassed for my sister's and mother's dogs. And the icing on the cake is that one of them came back hurt. She has been having a hard time walking on a paw and is visibly in pain. My dog has some gabapentin left from a back injury and we have to give that to her just so she can walk. She can barely use it in the morning after a night's sleep. I would normally give this location about 4.5 stars, but after what's been done to our dogs we will never be going back. Shame on them for having let expectations slide this low.

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Lulu' s Pet Grooming, California, Reno

11331 S Virginia St

Business Hours

Monday

9 AM - 5 PM

Tuesday

9 AM - 5 PM

Wednesday

9 AM - 5 PM

Thursday

9 AM - 5 PM

Friday

9 AM - 5 PM

Saturday

Closed

Sunday

Closed

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