Pet Food Express Redwood City, California

Always have what I need, but I won't be visiting again, since r cat died peacefully a few wks ago

Friendly staff and they have a selection I can find no where else with very accommodating hours. Dobby loves visiting!

Helpful and very friendly staff.

Very knowledgeable staff and their buy 3 get 1 free deal is great.

The best pet store in the bay area, I would never go to petsmart or petco anymore

Nice people, great dog washing stations, easy to use and extra soap for big dogs just gotta ask!

Great customer service but I paid almost $4 for a box full of dead crikets. 4 crikets were alive.

Great customer service! I usually go in here regularly as the staff is super helpful and the service is great. The other day, I went in to get extra things for a sick cat. Once the staff learned why, they walked me through the store, pointing out all of the things they thought might be helpful and useful. They were genuinely very caring and helpful, and went above & beyond. Excellent service! I'm giving 4 stars because, as a company, PetFoodExpress has stopped carrying a few foods that my cats have liked, necessitating the need to find it elsewhere. It's hard to switch foods with finicky cats!! I still go in for everything else, because of this store's excellent service.

People there are very friendly.

Excellent service at the pop up vaccine and microchip service for our foster kittens. Super nice staff.

Favorite pet store in the Peninsula. My boys and I are hyper-regulars here and we are welcomed every single time. Its one of those spots that has a great selection of products, excellent prices AND super friendly staff. They are all warm and helpful and my two pups love getting treats from them all! Thanks for doing what you do. Will see you shortly ;)

The staff is helpful, friendly and knowledgeable. I am looking for the dog crate and the staff can explain all different options and sizes.

Staff is great! Very helpful and friendly. Deducted one star for the prices but the variety is good, depending on the type of pet and what you are looking for... There is also a self-service dog wash area for those do-it-yourselfers.

Love this place. It's small, but has a good selection of dog food. They have a pet wash. It's do it yourself for $18. Staff is very helpful and friendly. Plenty of parking too.

Super knowledgeable staff, a great overall experience. Will be back, thanks.

The employees are extremely friendly, and the buy-three-get-one-free deal is great.

Tried the Minnows treat for my cat and she loves it.

Danny was very accommodating in serving us even after hours. Thank you for the excellent customer service and experience!

They always have plenty of help in the store and quick check out.

Very well kept, nice and clean store with an amazing AC. Employees are super helpful and cheerful always. They are knowledgeable with the products they sell and willing to help customers.

the food was only okay, tasted a bit odd I couldn't fit into ANY of the cages ????????????

Love showering my dog here at the pet wash! They are amazing. Lots of knowledge in the food and treat department.

Always pleasant. Friendly, helpful staff.

Currently requiring masks and limiting total number of groups to three. Pet wash open by appointment only. Attentive staff help make visits fast. A little low on stock, unfortunately, but overall very good.

Wendy and Danny were extremely nice to me and my pup. Accommodating me in on Sunday at 11 for a dog wash. They fed my dog some treats and just overall gave me a pleasant experience. Have been coming here roughly a year, will be coming back for other washes and dog needs! Thank you guys for providing excellent customer service!

Incredibly friendly dog experts. If you can walk your cat or hamster on a leash, too, then they'll take care of them too.

Great place to give your dog a bath.

Always a pleasure to shop here...my Tulip loves the staff

Helpful staff, good selection of quality pet food

???? Really great, super friendly ????‍???? and helpful staff. ???? ????Parking is always EASY!