Wagly RSM Pet Campus Rancho Santa Margarita, California

They were able to board my kitty last minute on a holiday weekend. They were able to spend time with her. Very reasonable rates, friendly staff. Thank you for being there and taking good care of her.

I have a 17 year old dog I brought here for a check up. The vet told us we have to wear mask. Upon arriving Dr. Heidi Pavia-Watkins was not wearing a mask. She checked out our dog suggested all kinds of things to charge us money but didn’t answer our questions. We decided to take our senior dog home and let her be at peace. They suggested we take a urine sample by sticking a syringe through her stomach. I have 6 dogs at home and I had mention that to her early in the appointment. When we declined to do the treatment she suggested, she said “I remember you” (referring to my last vet appointment I had there with a rescue I adopted) and as she walked out the door said “hopefully your other dogs are ok”. I was extremely offended by her passive aggressive comments. I don’t mind pay extra for the right vet! But I don’t want to pay extra for attitude and arrogance! Get off your high horse!

Yes good place to take your dog or cat

I've been a customer of Wagly's for about 6 months now. They have great plans for senior dogs and great boarding services.

I took my cat there twice and they couldnt figure out whats wrong. Hes suffering and i spent 800$ for nothing. They are nice but i dont go there for nice people.

Staff is always friendly and always take great care of our dog.

Except for their Management CSR totally un-professional and does not show positive attributes to what is a great organization

Our fur babies love their time at Wagly!!!

Well to start with we ( Shafer Plumbing) did the original plumbing before the store was open and have done several jobs for them since. They have always paid their bill on time and have been a good customer.

All the staff at this campus are exceptionally kind and empathetic. They communicate well and even though you're not allowed to enter the campus/hospital, due to covid-19, they make you feel at ease about leaving your fur-child with them. The veterinarians are thorough, and patiently explain everything from diagnosis to prognosis to care and expenses. They're great at exploring all available options and work with you to find a treatment plan that works for your pet and your budget, without compromising on quality care.

I have been a client here, since January 2019. Tamale has fun here and I enjoy looking at the webcams when she’s there for the day. The staff are nice.

I decided to remove a review since my experience turned around. Most of their team has been very understanding and has been very helpful. I appreciate their positive attitude and ability to work with my dog. Shout out to Dr Watkins, Mercedes, and Marcus. Super awesome team thanks for always looking out for my crazy husky!

They did a great job with our dog in the grooming salon, we’ll definitely be back and won’t be bringing our pup anywhere else for grooming!

Love this place! We have been going since it was MDD before Wagly bought them. They have several of the same employees from MDD which makes it nice. We wholeheartedly trust them with our fur baby. They are very accommodating too. There has been times we just couldn't get there and they completely worked with us. Our baby boy loves going to play with his "friends" too. They have activities throughout the day and always have special event days. He just celebrated his birthday and they made him feel very special. You won't be disappointed.

Completely impressed with the facility and staff! I was only there to pick up a dog I sit for, but have been recommending it ever since. I even suggested to some of my coworkers that it might be wise for us to see how they run their boarding, grooming, etc. As, I work in a vet clinic that provides those services.

Wow, I was able to bring my Labradoodle in for a quick hygiene clean up. I was able to speak to the groomer. I love how they work on one or maybe two pets at a time. I will definitely be bringing my dogs back. The veterinarian we saw was caring and thorough. I really like how it is kind of a one stop for all your pet needs. I mean they even have some pet food to purchase. This staff really takes pride in what they do.

My dog love this place.

The staff are extremely people and dog friendly. My dog loves everyone there!

Went in for a job interview loved the atmosphere and everyone I met seemed nice but a few days later I logged into their play cams that customers can look at online to see how their dogs are doing and she chubby chick was trying to take a picture of a dog for their Instagram page and in the process was violently pushing other dogs who just wanted some love and attention away. I've seen that more than once so I suggest you go to the Tustin one

So disappointed in this business. I have never actually gotten to use their services and here is why..... I called to schedule my 2 small dogs for bath & haircuts. The day of my appointment I was called and told they had to reschedule my appointment because they accidentally booked me on a day that they groomer was not there. Ok. I get it, accidents happen. I rescheduled to the following Friday....today at 11:30 am. I just received a call saying that they have to reschedule my appointment AGAIN! When I informed them they had already rescheduled me from last week to this week I got a different excuse as to why they had to cancel my original appointment! I would have been a new customer with 2 dogs needing grooming every 6 weeks. There was no effort made to try and accommodate me or my schedule. Now I am left with 2 stinky, shaggy puppies for at least another week. :(

Took good care of my dog over a weekend Friday-Sunday. We were able to bring food, bed, toys. They offer many options of care private rooms group play and walks at times you select.

The daycare and staff are amazing. My most recent experience with the vet was lacking at best. I absolutely recommend the daycare and boarding facility, but would recommend a different veterinarian.

Friendly staff. They made my dog feel very comfortable even tho she had a accident on the floor they were cool about it. They really care about the animals having a happy experience at the vet.

Great place for grooming services

THE VET & STAFF IN tUSTIN ARE WONDERFUL

I arrived early to pick up those crazies (dogs) and they really accommodated to my needs by speeding things up for me. They're awesome … just a lil out of the way.

I love my Doggie Day Care Staff Awsume especially Cortney. My Shitshu Baby London loves to go to DDC. I take her ar I understand 3 days a week or more sometimes. We are always grreed with a Big Smile. I get to watch her from work sometimes. I would highly recommend this Place 100 % in my book

I took my 6 year old shiz tsu for grooming in Dec 2015 and Feb 16. On March 1, she had to have emergency surgery to release her anal gland from extreme impact ion and infection. Upon discussing her case with her vet, the 1st thing she wanted to know was wheather the grommer expressed the glands. For 9 years my 2 dogs have been groomed every 6to8 weeks and this has never occurred before! The inclusion of anal gland is always done on every groom unless we requested otherwise...$625 later, my baby is ok but not only was she in excruciating pain but the anxiety for our pet and family was unnecessary! The groomers response was compassionate but someone didn't do their job, and they unfortunately lost a client with two dogs...0wners beware! And avoid physical pain for your pet and financial anxiety for yourself

Such a great place for your dog. Their staff is outstanding!

Gave them a full bag of taste of the wild, and they said he ate it all... he came back skinny and he comes back more aggressive towards other dogs. If you watch the cam it is way over crowded. Will never come here again. He comes back with cuts and scratches. Dont bring your pups here. I am very angry with them.