PetSmart Rancho Santa Margarita, California

I’ll take all three of my Yorkies to see Lindsay in the grooming department. She always does a fantastic job With each of them. Two of them have attitude and she just takes them right in and they give her no problem. I couldn’t be happier with the years of service she’s been providing for my pets. Thanks Lindsay

Very clean and the staff is very helpful.

Great medical staff, my dog, Dogo-Argentino loves to visit

Love coming here with my Nephews! They Love ❤ Animals. Our last visit was Exceptional! ⭐ Adam was Kind, Patient and Friendly towards my Nephews. Really went above and Beyond! ???? THANK U! ????

I got 2 cats there and it's a great place to go for pet supplies and more

The staff is always very kind and very friendly. I love shopping here for all my pet needs.

One stop shopping for Fido! Always friendly.

Really pleased that the store was stocked with what was listed on the website. The staff was friendly and welcoming.

Yes petsmart a place to shop for your pets

The best for our dogs..

Biggest selection of Cat Food in RSM

Clean store, generally well stocked. Friendly staff and cute cats

Severely understaffed. I came in to pick up an online order that said it was ready. I waited a good 20 min before they came to help me even though they had already seen me and I had asked for help. They had trouble logging into their iPad to pull up my order. Another clerk came to assist and was able to pull up my order thankfully so I was out in about half an hr. My dogs wont complain about their treats though!

Beautiful store. Everything what we need for our dog

Saw two freed crickets in the dogs bedding section, tried to get my dog to sniff them, effervescent.

Live this place to death asking with the Banfield cat care.

This place is clean, convenient, wonderful staff, the prices are outrageous. I tend to spend way too much, but this place breaks my bank, if I allow it. I would suggest maybe a few more bins of affordable ($1-$5) toys, to attract clientele, who in turn will shop for other needs, because they're in the building. I was looking for a ferret cage platform replacement, and the only option was to buy a whole new cage for over$100. The small animal back pack carriers (1 option) and pet play pens are twice the cost than that if Amazon, which delivers to your door. I wish I could fulfill more of my pet needs at this store, as the customer service is unbeatable!

Great customer service at this store!

A great place to shop for all your pets needs. They have a terrific selection of items and reasonably priced. They always seem to have a great offer on their wide selection of treats. The Staff is friendly and you're always greeted with a smile.

Great service! The nice employees even helped me with my 50lb bag of cat litter and put it in my car ????

It's ok, higher price but definitely have what you looking for... 90% of time.

Very helpful and nice employees.

I took my Maltese to Petsmart RSM for a grooming. I went here for convenience but will not make that mistake again. I dropped my dog off at 12:30pm and called them at 4:30pm to check on status. I've never had a groomer take 4 hours to groom my 10-lb Maltese who was not matted and had short hair. When I picked my dog up, he had dried poop on his butt, and his ears were cut completely unevenly. The girl checking me out had to clean my dog up and even out his hair. He didn't look very clean and they shaved him. He had botchy spots all over like the groomer was in a hurry (after 4 hrs!??) I do not recommend taking your dog here for grooming. Unfriendly service and terrible quality.

Nice, clean store, but finding bird food was challenging. It seemed like every aisle was either Cats on one side and Dogs on the other. I had to ask an employee not that it was difficult. Employees were friendly and helpful. The prices always seem high to me, but then again everything is now a days.

They get my orders right everytime

Great staff... great selection... overall, I always have a great experience!

Great and helpful. Knowledgeable staff.

This store almost always has what I need. All the associates are friendly and helpful, so kudos to management as it all starts at the top. I prepaid online so the pickup was quick and hassle free. There is always ample parking g and the store is very Clean! It feels better to support locally rather than adding to the Amazon behemoth.

What can I say, they had the pet supplies I needed so they get a 5 star from me...

Sent my dog for an hair cut, Came back with trimmed hair alright, but not in the same length, I ain't sending my dog there again, not for an hair cut anyways. Order it online, there is no place to add feedback , complain, tip or comment.