Alta Rancho Pet & Bird Hospital Rancho Cucamonga, California

I had 2 canaries. One was named Yellow. The bird doctor at Alta Rancho said that his leg was broken. He also said the aluminum will continue to make his leg bleed. Canaries are so small that blood loss is serious. I guess he could not saw the aluminum off and fix the leg. He also said that he could refer us to other doctors but they're gonna say the same thing. I ended up cremating my bird Yellow. Then my other bird Hello did the same exact thing. I went to the Irvine bird doctor Larry and he said he could save all birds and the aluminum breaking their legs is very common. he has 7 canaries he saved and are at his home. He sawed off the aluminum in no time and saved Hello. Please remember my Yellow

We are new to the community and were in need of Veterinary care for our dog. We chose Alta Rancho Pet and Bird Hospital because of the proximity to our home and the great reviews. We couldn't be happier with the care and treatment that we received by all of the staff and Dr. Henderson. I would like to recommend this office to anyone with pet needs, you won't be disappointed and your pet will love you more for going here!!!

I was very impressed by Dr. Shufer and the staff at this hospital. Dr. Shufer called both before the procedure and after to explain everything. He even sent me a very good video about heart disease in dogs that made it easy to understand and I am watch over and over as needed. All of the rest of the staff was very friendly as well! I highly recommend this pet hospital.

Dr. Shufer is extremely attentive despite clearly being extremely busy! Plus, all the staff all have a great bedside manner and demonstrate a lot of care and patience. We went to Dr. Shufer for his expertise in cardiology and our little angel, Vanilla, is already doing better, having received a medicine to reduce her coughing. We do wish cardiology patients didn't have to spend the whole day there at the office, but were at least reassured knowing she was in the best hands possible. We feel lucky to have found Alta Rancho Pet & Bird Hospital and will be going back for all our veterinary needs!

Dr. Shufer really came through for us in a time of need. Our dog was diagnosed with a heart murmur/ failing valve resulting in a backup of fluid in her lungs. Since all of the refered cardiologist were booked for months I located Dr. Shufer and he was able to confirm the problems and prescribe the medications to help our dog.regulate her heart rate and performance. Basically, he saved us! The staff is real friendly and thorough and the communication with everyone has been amazing. I don't want them to get busier but would definitely recommend them!!

I absolutely love the staff here. I have been to multiple other vets in the area for some issues with my baby, I was never satisfied with the service until I was recommended here to Dr. Henderson by neighbors. Just after our first visit she had gained my trust completely, and that should say a lot. I was unaware that baby still had his canines and NONE of the other vets even mentioned. So I immediately scheduled for the teeth removal, castration, and microchip. The day of his surgery I was a complete wreck, Sara and all the wonderful ladies there calmed my nerves and made me feel comfortable leaving my baby there and for that I am so grateful.

We own two Rottweilers who have always had excellent care from Alta Rancho , the staff is very caring. Our male Rottweiler is VERY difficult and the staff goes out of their way to make sure he gets the care he needs and I assure you this is no easy task. Thank you Dr. Henderson !!

We have taken our English Bulldogs to Alta Rancho Pet and Bird Hospital for over 15 years. Everyone who works here is professional, knowledgeable and caring. Bulldogs inherently are plagued with many health problems and having a vet who understands the breed is essential. We are so grateful for the outstanding care our bullies have always received from Dr Henderson and her team.

I took my baby to the vet with a bad reaction and they were able to help me and my baby poppy with care and love!

Will never be there again, the worst pet hospital I have been

Called to get my bunny help and I was told they were not accepting new bunny patients. Because they are booked for the week ????. I was unable to book a future appointment thus not getting help for my pet. It's not easy to find a vet who even has the capabiliy to handle a bunny let alone be turned away by one who does. Let's all just turn away our fur babies who need help because there's a lack of compassion. Why was it not acceptable to make a future appointment? So my bunny is just sol? This is the second vet to say this to me. Never in my life have I had this issue. Vets are not here to help animals they are here for your money, greedy!

My dog was bit by a stray early Saturday morning and no vet I called was willing to take my dog in except this location. I knew it was going to be hard to find a vet with an open slot especially during Labor Day weekend but this vet not only made space but even performed surgery on my dog. I am extremely grateful and my dog has been recuperating amazingly. They have been checking up in him constantly and it really shows they care about their patients. Highly recommend.

Very friendly office staff and doctor! Brought my cockatiel here and I love that they take the time to share resources, explain important things like diet, behavior, and answer any questions you may have. A bit far for me but worth the drive!

The experience that Penelope my German Shepard and Juju my green cheek conure get from this hospital is nothing but amazing. Both Dr. Henderson & Dr. Shuffer have done amazing jobs providing care and love to my furry family members. To the amazing staff thank you all for your hard work and dedication even during COVID times. ????

I had such a wonderful experience here. My senior dog started having some troublesome symptoms and my normal vet couldn't get her in until 5 days later. They told me to go to the ER instead. I went to the ER to the tune of a $5-$6k bill that I couldn't pay, so we went here instead. They were caring, professional, thorough and gave me various options at different prices points to work within my budget. Dr. Henderson answered all of my questions and didn't rush me at all. We will definitely be bringing our pets back here from now on.

Dr. Henderson and the Alta Rancho Pet and Bird Hospital team have literally saved my dogs life twin. I have been with them for over 15 years. They also have one of the only Avian Vets in Southern CA.

They screwed up my dogs surgery twice and still made us pay both times for their mistakes . Staff is worst I have ever seen or been around . And way overpriced worst bet I have ever been to .

My bird was sick from too many injections and the medication immediately. They are also over priced compared to the LLAH.

I have a 13 year old male cat named Corky that developed a very large tumor in his intestines. Other vet clinics told me to make him comfortable until he passes away. Doctor Shufer skillfully operated and saved his life!! Corky is a new kitty!! Don’t hesitate to visit with your pet as they are the best!!

What nice and professional people! They took care of my little dog perfectly.

I have taken my dog to three vets in the last year trying to find the perfect one for her and I. Her last three visits I have found myself coming here and again and again. I get quality care from doctors who truly care about the animal they are treating and aren't necessarily in it for the money. I dont get upsold speeches but instead some quality advice and suggestions. I appreciate the doctors and staff and look forward to continuing to work with them.

We love our vet!! We have 4 little girls that have been treated professional and loved by them all. We have 2 large birds that have been seeing by them also. They saved my Amazon parrots life!! I trust them with our pets!!

I would never take my dogs anywhere else. Cathy and Reid and their whole team are caring and knowledgeable. We know that they truly care about our dogs.

During COVID 19, I needed to get my fur baby to the vet. They offered curbside service to take my dog inside the facilities. Then the phone conversations obtained essential information from me. Then detailed outcome and instructions from the doctor were provided through another phone conversation. The team was incredibly professional and compassionate. The follow-up to see how my dog was doing was extra TLC I really appreciated. I am very thankful for their care with my fur baby.

I had a great experience and so did my pet. I took in my cockatiel Lenny and they treated him with the upmost respect. He came home and was a happy camper and healed fast from his treatment. The staff is very friendly. Definitely coming back for all my pets needs.

Took our puppy in for his first check up and everyone was wonderful and courteous. All our questions and concerns were answered nicely. Already we love this place.

A great pet hospital with Loving Staff and Doctors! So glad to find Dr. Shuffer and Dr. Henderson, both have restored health to our furry and feathered family members. We are so fortunate to find exceptional professional staff to keep our pets healthy. This clinic should be a model for all pet hospitals! ????

Never had such a friendly experience for my dogs or my family than at Alta Rancho Pet. It's like family, my dogs don't mind going there which is pretty good if you know what I mean. They are family to me and I worry about them and how they feel.

We had to take our bubba boy in and the staff was so kind, caring and professional. The Dr. Took the time to talk with us in detail. Unfortunately we had to put our boy to sleep but if we ever get another we will be calling them.

Do not come here, there are many better options locally. The charges for services are astronomical and the doctor will try to sell you on packages bundling unneeded services and if you try to get only what you need her demeanor changes. Shes about the money which makes sense cause it probably costs a lot to run her service.