Animal Medical Hospital of Pasadena Pasadena, California

Quick and efficient with friendly staff.

Terrible robbers! First time I booked my kitten, she said first time is free and just pay for blood test but they end up charged me $30 more. Then they ask for $60 deposit for my other 2 adult cats. They rescheduled my 1st appointment without letting me know and I was stressed out by putting two cats in the same carrier. 2nd appointment I had to reschedule just because it’s thanksgiving weekend and we were out of town but I did inform them 24 hours in advance. Now I’m rescheduling my 3rd time appointment still 24 hours in advance because of a family emergency but they went ahead forfeited my $60 deposit for no reason. I really feel they just want to rob your money. First time with my kitten, the doctor told me the charge was $164 but the staff called me asking for $245, then the doctor told me the fecal test was $45 but the staff called me asking for $67!!! Now they robbed me for my $60 deposit, really bad!!! I have never seen any pets center this bad!!! If I missed the appointment, they surely could forfeit my deposit, but I didn’t. I rescheduled always one day before which is plenty of time for them to get other patients in so they are double charging for an appointment time. I now have to go back to my previous vet which is a lot nicer, no deposit required, no trying to rob my money.

Amazing service, amazing people. It is comforting to know that I can trust my pets with this clinic. Vets are kind, informative, and caring, and the techs are so nice and friendly. Prices are great and they are so good at exposing costs and explaining their decisions. I would recommend this place to anybody.

Dr. Taylor Morgan was the nicest/professional vet I’ve been to around the area. Seems like she really cares about her patients and talked to me on the phone for almost 30 min answering all my questions and concerns. I will forsure be back with my babies.

Dr. Hsu was thorough, empathetic, and attentive. She’s not my primary vet as I’m just visiting, but cat’s asthma flared up and I wanted to check just in case. Dr. Hsu discussed my options with me, despite having limited medical history. I told her I’d try to get the records transferred over from my main vet. She followed up right away after reviewing the results and suggested future treatment options that my main vet missed! She even cleaned my cat’s ears even though it’s not what we came in for. I’m grateful for Dr. Hsu and her team and wish she was my long term vet!

I have been taking my dog Sparky since he was 4 months old, he is 10 years old now. They have been taking good care of him. Employees are very nice and so concerned for him.

AMH always provides compassionate, quality care. We have used AMH for years and appreciate their patience, thoroughness, an time spent with us to explain things. They take great care of our two little dogs.

I called to make an appointment on 7/6/21 and because of this pandemic they’re very busy which is understandable. The earliest appointment was almost three weeks out on 7/24/21. When I get there I called to let them know I’m out front and the woman at the front desk notifies me that my appointment was canceled. She said that they had tried to reach out to me multiple times via email and phone. I told her I hadn’t received any emails or phone calls I asked her what number and email did they use she gives me an email and number that I no longer have access to. I asked her If it’s their policy to call to confirm an appointment before hand how come when I made the appointment They failed to ask if the number or email they have on file is up-to-date or not? She was not able to give me an answer. All she said was she was so sorry and that I can reschedule. I even called on 7/21/21 because I wasn’t sure if the appointment was at 10 am or 1030am and again no one asked if the number email on file was up-to-date nor did they tell me that they would be calling to confirm.

The best and most passionate that's I have ever been to. They have helped me through some of the hardest times in my life and Monday will be another one. Doctor's shu is the best.... There is no place I could recommend better

They are expensive the fiance they offer no help at all they are rude and very cold hearted

My cat was a first time patient and they were able to get us in on a Saturday within a few hours. My cat wouldn’t stop salivating and I was so worried about her, as she got into quite a bit of catnip. Dr. Hsu and Diego were so helpful, patient and informative - I cannot thank them enough. My cat was feeling better after being treated by them within 24 hrs. Regardless of the outcome, their bedside manner was superb and I could tell they truly care about my pet and do not try to upsell you. I have found my new veterinarian and I wouldn’t go anywhere else!

They take great care of our cats and are always available at the end of a phone. Cannot praise them enough.

I look forward to when I can go inside with my pets!

AMH has been great for the many years I have taken my 9 year German Shepard and my 8 year Pomeranian. The doctors and the staff been great, until today. They shaved my long hair German Shepard tail. I picked up my dog half sedated and she slept for a few hours and when I discovered the prank on my dog it was too late to call and complain. Who could do that and why.

Staff are extremely nice and polite, not to mention the doctors.

Staff is super friendly and they always follow up with appointments, reminders, vaccines and check ups. They truly care about your animals and its wonderful to see vets like that.

Best ice pack and chicken treatments here

Very friendly staff and great doctor. Dr. Hsu is really nice and takes time to talk to you..

I had to take my kitty in because he hadn't been eating or drinking. The doctor is magnificent and thorough. After the exam she made up an affordable treatment plan and after the treatment of anti-nausea and fluids, I brought my Jinxie back home, opened the carrier and he went straight to his food. Highly recommend this vet. They care and dont guilt trip you if you cant afford absolutely everything they offer such as blood panels. Thank you AMH!!!

Great place took good care of my kitty

Great place to care for pets. Great prices and great services from people that actually care about the animals! I will definitely take my pets here again.

Friendly staff and doctors. Reasonable prices. Clean office and exam rooms. They are always careful and respectful to me and my pet. Doctors will discuss all options with you and will not pressure you for more than what's necessary.

It's a really nice place and friendly doctors for my first time being in here it's a great experience 5Stars

Dr. Patty is knowledgeable and caring and listens to your concerns and is a good communicator. The entire staff are caring and loving towards all of their furry clients. They do everything they can not to add unnecessary stress to your pet's already stressful experience. They're gentle and soft spoken and handle animals with kid gloves. The premises are pristine and inviting. There are toys and treats for pets and tea/coffee/cocoa and sweet treats for humans in the waiting room.

The place is clean and well kept, there is parking in the back. The staff is friendly and helpful. They offer great information, and are willing to answer any questions.

Love this place. Staff and docs are great. Very compassionate to pets and their owners.

Very caring staff. They treat all animals like their own. Wonderful place.

I found this hospital uncaring and irresponsible as they simply charged me a lot of money and ran many tests without being able to accurately diagnose my pet. By the amount people waiting there I believe it was once a good clinic that has declined in terms of professionalism, responsibility, and good medicine.

Their a little bit more reasonable than most vets and they seem to care

The entire staff here is so friendly and amazing and the doctors are top notch. The decor is a welcome change from the typical sterile hospital/doctor feel that you find at some other Veterinary places.