Grooms by the Bay Pacific Grove, California

Caring employees! Love the one on one time my pups Flower and Kota get. I've been to a couple shops and there's cages filled with dogs and this is not the case here. It's calm and I love the vibe.

I am the breeder of Quillan and Pippin who were groomed yesterday by Nadia. After seeing them today, you did an absolutely beautiful job Nadia. Thank you so much!!

This was the worst cut of my mini schnauzer, Reggie, eleven years. This looks like something from the “Isle of Dogs”! I didn’t mention it when I picked him up, as I hadn’t looked him over, and they had a snobby atitude as they took nearly $100 for this butchering. Money down the toilet!!!

We were referred to Grooms by the Bay by family and we are so happy to have found Charli & team! The shoppe is very inviting and Charli and her team could not be any nicer. Most groomers take the dog and walk it to a waiting area or get straight to work ... but Charli and team instantly got down on the floor to meet our dog Ally and made a connection first. They called when Ally was ready and we found Ally happy as could be wandering the shoppe and following Charli around! It’s like a home away from home. We can’t wait to go back and also bring our new puppy for his first official grooming session! It’s great to see young entrepreneurs build businesses locally.

My little Lily has never looked THIS beautiful, thanks to Charli and her expert grooming skills. l've never had Lily trimmed, and I didn't even know exactly how to describe what I was after, but this was exactly right. The shop is lovely and parking is convenient.

I haven't used their services yet, but it started pouring while I was walking my dog and they let me take shelter inside. The woman at the front was so kind and the shop itself is adorable, you can tell they really take good care of the dogs here. I'm so glad I found this gem, I will definitely be using their services in the near future!

Love these ladies! They're a great team in a lovely shop. My dogs loved them and they do a fantastic job! My dogs were so beautiful and happy when I picked them up! Reasonable pricing and very flexible scheduling. Can't beat it! Thanks ladies!!!!

Charlie is very sweet with my boy. He is a big GS, shy and scare of noises, people, cars, other 4 leg animals, anything that moves including bicycles and skateboards. But with her he is fine. I used to take my 16 yr old with her too. Always happy.

Beautifully designed shop in a perfect location. Best prices in town for the excellent care you receive as well as the wonderful open environment and ambiance for your dog to enjoy.

I can’t say enough about Charli and Grooms by the Bay. My poor pup has had some bad experiences with groomers in the past and has become extremely nervous and admittedly somewhat difficult to work with. Charli was so kind to her, and me, and really worked with us and Mitzi’s fear. She did an incredible job and I’m so thankful she wants to keep working with Mitzi to desensitize her over time with “happy visits” and giving her breaks during her grooming appointments. I really can’t recommend them enough, and the shop itself is so clean and cute. ????????

Local-run, better service and comparable prices to chain pet stores.

The couple that run the place are very passionate in what they do. The best Dog Grooming Shop I’ve ever seen. They treat the dogs like if it’s their own making the dog very comfortable during the grooming process.

Such an amazing place for your fur child! The owners are great people, very welcoming and passionate about their craft as well as your experience with them.Their groomers are all highly skilled! Rest assured your pet is in great hands!The establishment is very clean and sanitary, Nice to have a grooming establishment with such great attention to detail and integrity.

The couple that owns this place are very sweet and dedicated to what they do. I’ve watched this place get built and the owners put a lot of work into making it the best. Definitely stop by to at least appreciate all the effort and craftsmanship that went into the design of the shop. Also check out their Instagram to see the stunning work they do. The pictures speak for themselves.

The owners are the most wonderful and pleasant people. They will take care of your dog like it’s their own pup. Charlie has a lot of grooming experience and she applies it every day with lots of love and care for our four legged friends.

Jake never looked so good and he and we love the new salon! Charli is s great groomer and so happy she opened her new salon. Jake was totally at home there!????????????

This is easily the best pet groomer in Pacific Grove! This place is beautiful and clean! I have strong confidence leaving my animals with them and can leave knowing that they are going to be given the best care and treatment. The owners are amazing people and I hope everyone brings their fur babies here! Also don’t forget to follow them on Instagram!

I know the owners Jesse and Charlie, they are awesome people that really love dogs. They really know how to make them feel special. Since the day they announced that they would open up the business to the day they actually opened their doors and groomed their first pup. It all was amazing to watch. Great business in the works here.

After many bad experiences with major chains, I decided to try Grooms by the Bay! Everything went perfect from the phone call to the outcome. I called and within two rings, I was greeted by Charli! She was very generous and scheduled Lucky (my poodle) for an appointment. I was amazed with Charlie's work, she was very detailed oriented and proessional! Normally my poodle is quick to leave grooming locations. However, when it came to leave Grooms by the Bay, my poodle wanted a second appointment! Grooms by the Bay is the place to bring your little one!

This business is absolutely AMAZING!!!! I am so happy we were referred to Grooms by the Bay. We were greeted when we walked in to a very cute waiting area and you could see all the grooming stations were immaculate. Charli came from behind the gate, took our chihuahua from me, held him and allowed our husky to get a little more comfortable in this environment as we discussed what services were needed. I love how she guided us and told us the pros and cons of certain services. We were told to come back in 3 hours. Perfect! I figured it would be longer as our long coat chihuahua had a disaster of a coat. We were gone an hour and she called, concerned. She was worried because our lil dog’s scab on his nose had gotten ripped off by the leash (he did it himself!!!). I told her she could continue as long as she felt comfortable. I knew right there and then that I could trust her 100% with my fur babies and they were in the most amazing hands possible. Definitely not your average big box groomer. We stopped back by just see how everything was going and Charli said that both dogs had calmed down and were enjoying their spa day, so we left. Great restaurants around and fun shopping to pass the time. Came back in and Charli told us our husky wasn’t a fan of the dryer. I had forgotten to mention she wouldn’t be as it’s loud and she’s overly sensitive to noises, so they used a different drying system. How in tune they were to our animals was amazing! When we saw out babies, we were speechless. They looked and smelled wonderful. Their coats were so very soft. Our chihuahua had the biggest transformation and I couldn’t be happier. Love the little bandana they put on our baby. So stinkin cute and stylish!!! We will definitely come back and the prices are reasonable too!!! BONUS....Love that Charli and her assistant treated our fur babies as if they were their own. Thank you for everything!!! Sarah & Chris

This place has all 5 star ratings for a good reason! I think it was the owner who clipped my dogs nails. She was so nice and really made my dog feel okay. He is a chihuahua that has leg problems and is extremely anxious and bitey. They made him feel calm. This place is great! 12$ for a nail trim.

Probably the best dog grooming shop I’ve seen. So much better than the PetSmart grooming, way more clean and sanitary. I wish more human hairdressers shops looked like this. Plus, the people truly care for your dog. I’ve seen so many times …