Paw In Order Orange, California

106 reviews

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Reviews: Paw In Order (Orange)

All reviews (106)

Yelp (70)

Google (36)

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John Nicolazzo

2 years ago

Never even got a chance to use the service because they would refuse to take my dogs medical records. We had everything required for our dogs to get boarded here but one of the managers insisted that we get a summary page from our vet that showed all current vaccinations, when calling the vet, they said they already provided a complete medical history showing all updated shots. I called back paw in order and you ready for this...... they wanted us to contact the vet again and get a summary page, I offered to connect them to my vet as my fiancé and i were busy getting ready for vacation, they're response to us, was "we are too busy", what????/ are you kidding me? We board our dogs once a month, so they lost our business by making the customer do their job. Definitely do not recommend this place. To be absolutely clear, my dogs all got vaccinated per the state requirements, it was the lack of effort after I had explained several times to her where she could locate the records. And simply put, they pushed us off. Do not go here, even looks like they board dogs in a home which doesn't seem complaint at all. I will be reporting this company to consumer reports, rip off reports, and giving a horrible review across all platforms they list in hopes that they don't waste anyone else's time they way they did with us. Also, instead of calling and explaining the issue, the only way I could get response is by leaving this review, which you can see by their response, they are lieing directly to consumers and yet again. Still pushing this off like it was our issue instead of owning their own responsibility. My dogs are fully vaccinated, your just to lazy to review through the 9 pages not 80! With size 18 font. Come on, shut down if this is how you handle customers. UPDATE: I just got done contacting another boarding place (Petopia Pet Resort) and gave them the exact same medical records that I provided for Paw In Order and you ready for this….. within 3 minutes they identified that all our dogs dig in fact have all updated vaccinations. To top it off, they even offered better pricing because they felt bad we as a customer had to go through that with Paw In Order. I will never go to Paw In Order again, and will still be contacting consumer reports and the BBB on this place for wasting our time.

Jessica Romine

2 years ago

Boarded my corgi and beagle here for a night while on vacation. They were all great to my pups. We'll definitely use them again when we're in town!

Miguel Ruelas

2 years ago

It was our first time leaving our dog with anyone overnight. She was nervous when we dropped her off, but she was groomed and happy and the next day. Prices were fair, and the facility was clean. We would definitely take our dog again.

Bill B.

2 years ago

Love the staff. They take such great care of the animals. They are responsive when needed. A+

Will Quigg

2 years ago

My two Labradors stayed there a week. They both came back happy and healthy.

Shawn Standre

2 years ago

My dogs love staying here

m c r

2 years ago

Worked well with Brittany. Had our family dog stay over night. THey were very helpful, but our sweet dog did not get much play/FaceTime with other dogs because one of the staff members did not mesh well with our dog’s demeanor. All in all, clean environment, easy to be located while driving to facility.

C. L.

3 years ago

First time customer, boarded our weenie for a few nights. Clean and very friendly! Just plan for enough time if you are in a rush, parking situation is tight.

Terry Gibbs

3 years ago

A good clean gym to work out with modern day equipment

Jessica N.M.

3 years ago

I’ve been bring my dogs here for the past 6 years and the staff are absolutely amazing. I wouldn’t trust taking my pups anywhere else.

Chuck Del Piano

3 years ago

This place is very clean and professional. Th people are very nice and obvious dog lovers! I highly recommend them!

Beauty Glam by Ingrid Santos

3 years ago

Good on over night stay. Some of the staff is friendly.

Art Harrington

3 years ago

I contacted Paw in order 9/20/2020 via email to make an appointment to check this place out. I got a quick response back stating I can't come to check there facility out. They claimed they only do "virtual" training. What does that mean? So they must not want any business RightNow? That's fine. There's plenty of other places to go.

Bill Bauer

4 years ago

Wonderful place, even better staff. Will only bring my pet here.

Emma Coate

4 years ago

Friendly, capable, and trustworthy. My dog is typically reactive and anxious around other dogs, but the staff here understand how to manage him and only has him interact with dogs he’s comfortable and polite with. Despite his reactivity, he has a great time at Paw in Order thanks to the care and dedication of the staff.

Jesus Catalan Gonzalez

4 years ago

There were good at following my request, great service!

Joel Card

4 years ago

I've set everything up so I can board my dogs there if anything happens to me!

Justin Bertain

4 years ago

Love these people, they take such great care of my pup.

lyssa Padilla

4 years ago

My dog is having some agression problems. They were still willing to work with him. Theres hope for us after all. That makes me very happy

Martini Manic Mayhem

4 years ago

Friendly staff. Smaller place which is goid for direct care & attention of your dog. Good play area. Clean.

Mr F

4 years ago

Very easy. There is some paperwork to do but these guys saved my skin twice. Do bring records! If you're searching last minute, it pays to try to have your vet email the records and to have the paperwork printed and filled out from their website (mostly if you've got a pup whos hard to handle whilst filling out papers ...or you've got kids screaming to go to Disney and the Disney kennel has turned you away for a discrepancy on records). My dog was behind on a shot and Paw In Order just referred me to a place that got it done as a walk-in so I could turn around and check back there within the hour. Super nice and attentive people with plenty of options to play, walk, babysit, or board your dog. You can even buy some good quality treats and toys at the front on your way out. Ten minutes or so from the main Disney area.

Rusty Huber

4 years ago

Brittany is a wonderful trainer - immediately identified training solutions for our dogs' various behavior problems. The in home session was convenient, very productive, and she is as great with people as she is with pets! I look forward to pur obedience training sessions at their facility.

Old Dog

4 years ago

They are the best. Been going there 4 years and the staff is very caring. I use the daycare, boarding and grooming and I have always been satisfied. Now that its hot I will drop off my pooch off even when I dont need to because they do water play and she loves it and the other dogs so much! Highly recommend.

Pia Tronco

4 years ago

They always take great care of my pets. They post online videos of your dogs sometimes so you can see how they’re doing/playtime. I totally recommend it

Deb Parr

5 years ago

They will love your dog as if it is their own.

V Ortega

5 years ago

Love this place! We have taken our pup here for 2 extended week-long stays. She is always sad to leave. She gets a lot of socialization which is great! Staff is friendly and caring.

Sean Swentek

5 years ago

Great pet grooming business in the heart of Orange. Always able to squeeze me and Dani in last minute, which is great since we always forget to get her groomed until we can smell her!

Kelly McBeath

5 years ago

We love Paw in Order????????

Heather Quinn

5 years ago

Adorable Place with an awesome staff and groomer. I trust them to take good care of my fur baby! Thank You ????

Carly Westergard-Dobson

5 years ago

Paw In Order is amazing. We left our dog here for a 2 week span when we were on a vacation. He was well taken care of. The people who work here are so nice and obviously love dogs. They get to know each dog's personality and give them the attention they need. We love Paw In Order and won't take our dogs to any other day care.

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Paw In Order, California, Orange

618 W Collins Ave

Business Hours

Monday

7 AM - 5 PM

Tuesday

7 AM - 5 PM

Wednesday

7 AM - 5 PM

Thursday

7 AM - 5 PM

Friday

7 AM - 5 PM

Saturday

8 AM - 3 PM

Sunday

8 AM - 3 PM

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