111 reviews
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Allison Lin
2 years ago
This facility and the doctor we saw were incredibly thorough and patient with not just me but many of the other pet owners who were here. It was a hectic day with a lot of emergencies, but they were still patient and thorough.
Madeline Hammond
3 years ago
This is a great place to take your animal. The doctors are very dedicated to your pet. They are willing to work overtime for you.
Travis Murray
3 years ago
The front desk ladies always seem overwhelmed but they still do a great job. The Dr are very passionate about pets and are conscious about pricing and try to break it down for you so you aren't paying an arm and a leg.
C. Wise
3 years ago
Great care for our pets. Got a new kitten & 1 older one & they take god care of her.
Jim Lacy
3 years ago
Couldn't ask for better service, the docs are TOO NOTCH.
Kyle
3 years ago
Banfield hospital only, not inside a PetSmart. Scheduled appointment was quick and easy. Recommend looking at scheduling 3 weeks in advance as appointments at all Banfield are very limited. I will consider using this Banfield more regularly than the college blvd office.
Montgomery Scott
3 years ago
Quick and easy, with friendly and professional staff.
Maggie Neville
3 years ago
Dr. Donnelly and Maria were outstanding! Thank you!
Shyann Anaya
3 years ago
They never pick up the phone, but once you get an appointment it runs pretty smoothly and the people are nice.
dominique Bettencourt
3 years ago
Great care from the drs here I've been taking my kittys for years an they always do the best they can to make sure my fur babies stay healthy
Edward Rutz
3 years ago
I don't know what happened, I took my pet in for treatment of hot spots.they shaved his leg gave him some shots. They did Not cover his wound. Poor guy has been bleeding on the carpet his bed and the tile floor. I called back requesting a time I could bring him in to get him in to be bandaged.
Steve Demirjian
3 years ago
First time at this location. I arrived on time for my appointment and had only a few minute wait before they saw my dog. I spoke with the vet, got meds and was out of there in short order.
doug taylor
3 years ago
Get prices and Dr. Donnelly is friendly and super smart. Best Vetranarian in North County.
L Kerruish
3 years ago
My Dog has been a Patient there since he was born. They Always take Great Care of him.
Lynda Kerruish
3 years ago
My Dog has Ben a Patient since he was born 8 Years Ago. The Entire Staff are Friendly and Knowledgeable. Dr. Donald is thee ABSOLUTE BEST ????
Julie J Eade
3 years ago
I adopted a pet that was previously seen here, so I stopped by to pick up vaccination records. I was totally ignored, even when standing right in front of them at the front desk for a few minutes with no other customers waiting, until I said "hello can I get some help here?" To which they replied "oh we thought you were being taken care of". ?? And no apology. At the very least they should have asked 'have you been helped' or a 'we'll be right with you' or even a glance to acknowledge my presence Their customer service was very poor. I won't be bringing my pet here.
Carol Roberts
3 years ago
I brought in my new rescue dog, Gypsy for a checkup. The Dr. checked her out so good and was so informative about the immunization she has had, and her breed, as well as what she will need in the future. Very happy to have chose this Veterinarian for her.
Anita Sanchez
3 years ago
Very happy.. The staff are very nice and very helpful in answering your questions you want to know of you pet. I take my cats there. Thank you ????????
Joseph Collier
3 years ago
My cat has a history of urinary blockage. When he was younger he had a PU surgery to help with this. Years later he blocked up again. I took him to a 24 hour emergency hospital. They said he was blocked and they removed an obstruction and he should be fine with a special diet to dissolve the crystals in his bladder. About a month later he was struggling to urinate again. I had no primary vet since I just moved into the area so back to the emergency hospital we went. After examination they recommended that I put him on a 48 hour catheter then discus with a surgeon a possible redo of the PU surgery. They quoted me over $2000 just for the catheter. Unable to afford that I brought my cat home and hoped for the best. The next day he was still struggling to urinate and I took him BANFIELD. After the examination the Vet told me he wasn't blocked and his bladder wasn't full he just had inflammation in the bladder and the urethra. He sent me home with some anti-inflammatory treats and my cat started feeling better the very next day! Total cost was about $150. Not only did they save me TON of money but probably saved my cat from an unnecessary surgery and probably his life. Forever grateful.
Danni Erin Smith
3 years ago
Love Banfield! Been with them for years. They have great services. There Wellness plans are awesome! ❤❤❤
Allen Frazier
4 years ago
Very attentive and knowledgeable care. ????????
Anna Ethington
4 years ago
Our cat was in the 3% tile of those cats that have bad reactions to being spayed. She almost died. Banfield sent us over to the VCA Hospital for her to spend the night and to be watched and monitored with IV fluids and antibiotics.She finally recovered after a week and she is doing great.Get this. Banfield paid the 3000 dollar bill at VCA for Lillian.
Carly O'Shanick
4 years ago
All the doctors are very thorough and kind.
Cheri Ecker
4 years ago
More expensive than other banfields and we're not very good at clipping my dogs nails
Christopher Martinez
4 years ago
Really nice vets and assistants. My pup doesnt seem traumatized after his nail trims either.
Diane Stickel
4 years ago
Very friendly and knowledgeable staff
Jessica Farrell
4 years ago
I have not had a bad experience here. They've been really good to my pets when I've taken them for wellness checks. Gave 4 stars only because sometimes the vets give recommendations to expensive unnecessary procedures, but they are respectful of decisions you make. Do your research before agreeing to services.
John O'Reilly
4 years ago
We meet Dr Carter for the first time recently and liked her approach and expertise.
Megan McKinley
4 years ago
Everyone is sweet and helpful here. I bring lost dogs frequently to be scanned for a chip, and the experience is always pleasant. If I didn't own rabbits, I would take my pets here too!
Sam
5 years ago
Don’t fall for the FREE exam & consultation coupon!!! The staff was friendly but it felt like I was walking into a sales office. We talked about the wellness plan more than we talked about my fur baby. I ended up going to a private Vet hospital and they were able to help my pet with the appropriate medications at an affordable price. Sorry Banfield not for me.
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