78 reviews
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Yelp (26)
Google (52)
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Demmos R Duck
2 years ago
Great price on if you have to put your dog down cuz I only had to be 60 bucks instead of paying over $100 or more for a vet to do it
Jorden V
2 years ago
Good portions, great quality, fast service
Aj Molina
3 years ago
Great place to adopt an animal. I've never done so, but have only ever heard Great Reviews about this Animal shelter. If you find that you are Residencially Challenged and have a dog, they'll give you a leash and Dog Food.
Jeremy Van Dorn
3 years ago
Napa County Animal Shelter welcomed Solano County residents when our Animal Control in Fairfield shutdown. That was very gracious of them. Solano is still shutdown, however, when they were open, it was always a professional and efficient place. Solano Animal Control will recommend alternative places, and for that I'm grateful.
Veronica Hill
3 years ago
Personnel was very helpful and genuine nice. Thank you
Linda Jones
3 years ago
The staff was very kind and helpful, good team work great people. Thank you for your kindness.
Ellen Rudolph
3 years ago
I went into the cat room with my 5 yr old nephew. They let us stay as long as we wanted. They patiently answered his barrage of questions. I felt the cats & kittens were very well taken care of & there was no offensive odor. Overall, very positive experience.
BigglyRidez
3 years ago
It is professional and they love there animals
Jacolene Frances
3 years ago
The staff there is awesome
Care Sullivan
3 years ago
We love this place. They are really caring and compassionate . They have been there for us when having a baby go to the other side with grace and compassion. Care S.
Marcia Hadeler
3 years ago
Amazingly wonderful! That you and thank you to Amber who found them and called Napa Animal Shelter.
Christine Pinheiro
4 years ago
Its a good place to go for whatever you need - a pet, volunteer, donate, receive donated items and/or pet food of all types. Still have to call and make an appointment and the time it goes to voicemail, thats because they are in there but on the other line. They don't have a good phone system.
Chris Templeton
4 years ago
We have had to put two cats down in the past year. The cost is $75 which includes disposal of the remains. The only bummer is that your not allowed to be in the room with your pet. It is clear that this is a caring organization and we have saved hundreds of dollars compared to going to the local veterinarian.
Chris Howard
4 years ago
We adopted our cat, Pickles, from the Napa County Animal Shelter and everyone who helped us through the process was wonderful. Thank you!
Anika Rampino
4 years ago
I never write negative reviews, but I really think people need to know about my situation. I met a dog last week and fell in love with him. I paid for him and they said to come today to pick him up. However, when I arrived they gave me the WRONG dog. I told them this wasn't the same dog. They then told me they gave the dog I had thought I paid for to another family accidentally and they were apologetic. They called the family and they didn't want to return the dog. It has been emotionally devastating and just a horrible experience. I am posting this for someone who may adopt from here to please make sure you are paying for the CORRECT dog so you don't end up in my situation. I never wish this experience on ANYONE.
90bayarea
4 years ago
Staff seems to be all over the place and confused. Unaware of processes and can’t seem to get simple tasks accomplished. The goal should be to get animals into good homes...
Donald Ponder
4 years ago
The Staff & the Volunteers are absolutely the most specially wonderful people! ????????????☝️???????????????????????????? And.......oh yeah! Don't be fooled by the hours on the door. They Are Closed On Monday's! ☹️????
Kathi Cook
4 years ago
Such a great resource and staff. We brought home our sweet girl today and they gave us everything we need to succeed. We are thrilled!
scott burrage
4 years ago
These people are amazing after my pup went missing, someone brought her in, 2 days after surgery... they checked her over and called me immediately after scanning her chip!
Sil Rodriguez
4 years ago
People really care. They love taking care of the animals
Cathy Kennedy
5 years ago
Dedicated, hard working, wonderful team + volunteers.
Christine Emerson
5 years ago
The cat room is great, staff and volunteers are knowledgeable about the animals, and made the Adoption process clear and concise
Deanna Ludaescher
5 years ago
Took my oldest son to shelter to drop off a lost husky he found on our street. She was very friendly and thirsty. I had seen a guy walking her around in the past couple of weeks but didn't know her name or where she lived. She had no collar or micro chip. We went around the neighborhood to see if she acted like she recognized anything or if anyone recognized her, with no luck. So we decided the best thing to do was first post on Nextdoor about her and second take her to the shelter. That way if the owner was looking for her she would be there and be safe and taken care of. My son was told that after 3 days she would be put up for adoption (only 3 days because she was not micro chipped). As you can see in the pictures below, she is very beautiful and we are glad my son found her, before something horrible happened to her. Just hope that she will be reunited with her human. My son said the personnel at the shelter were very nice and friendly. They thanked him for his kind heart and caring so much for animal life and bringing the husky in instead of leaving her out there for possibly a worst fate including starving or being hit by a car and left with injuries or even death.
Joan Wilson
5 years ago
It was clean, no smell, and staff and volunteers were nice.
joseph griffith
5 years ago
This was not a happy trip but the people were genuinely caring and thoughtful that made a little bit easier.
Juan García
5 years ago
The people there are very nice and they have many cute dogs and cats????????????
Patricia Henslee
5 years ago
This is such a great place to pick up food and collars for your fur babies. The staff is wonderful and always willing to help. The kennels are always clean and the animals look very happy.
Ron Robertson
5 years ago
We did not adopt a dog today as a companion for our grieving doggy, but this place was terrific. Very helpful & attentive through the entire rescue process, and it's quick enough, however they spend a ton of time getting you and your dog acquainted with your potential canine friend. A big plus in my book. Organized and up to date, they really are good. Please consider rescue before anything else! These dogs are all so wonderful. Meghan is the best - get her if you can!!
stephanie fanner
5 years ago
The lady at the front desk was very helpful and personable
Sharon Lancaster
6 years ago
Got a new best friend there. Very thorough and pleasant folks all around. Thank you so much. Also very clean and not smelly!
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Business Hours
Monday
10 AM - 12 PM
Tuesday
1 PM - 4 PM
Wednesday
10 AM - 12 PM
Thursday
1 PM - 4 PM
Friday
10 AM - 12 PM
Saturday
1 PM - 4 PM
Sunday
10 AM - 12 PM
Popular Hours
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Monday
Tuesday
Wednesday
Thursday
Friday
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