Pet Food Express Napa, California

156 reviews

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Reviews: Pet Food Express (Napa)

All reviews (156)

Yelp (65)

Google (91)

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Ubiqitus Niverse

2 years ago

This store is a good one. Their staff is also good.

SushiboyProductions

2 years ago

First time coming here and was followed and asked multiple times if I was ok or needed help. Could understand and tell they were following me and thinking I was going to steal. Never coming here gain.

kalea mcneill

2 years ago

I used to love coming here to grab Just Food For Dogs (premium....aka not cheap at all). I've never had a problem until my most recent visit last wk. I entered the store with a friend, went straight to the Just Food For Dogs freezer, then decided to grab some toys for my dog. As I'm looking through the toys and walking the aisles I (and my friend) noticed that we were being followed. (I should have left right then and there). I grabbed some treats, turned around and boom there goes yet another employee "fixing" something near me. When I checked out I brought it to the attention of the cashier, telling her that I didn't appreciate being followed, that I have spent A LOT of money in that store and had never been treated this way. She laugued...literally laughed in my face. I told her I was not joking with an extremely stern tone. She could barely bag my dog food she was shaking so bad. I'll never be back

Lisa Torres

2 years ago

Always have a pleasant greeting in, customer service is always on point. Always willing to help and educate you on products. Great team! Crazy thing is that's everyone in the store that's like that... Not one bad ????.. How cool is that... .

Murat Pasaoglu

2 years ago

Best coffee test everyday. Awesome ????

Robert Keaton

2 years ago

OK but the the price is out of control

Garrett

2 years ago

Guys place for buying animal products

Aiste Kvedaraite

2 years ago

These guys are amazing! The store carries way better products (hence why one might not find Walmart prices here, but are you skimping on your beloved pet's food????). And the staff is wonderful and so knowledgeable. I highly appreciate all the advice you guys give me, sometimes I don't even have to ask.

Xavier B

2 years ago

Perfect experience, friendly staff, very clean store.

tam ravenhill

2 years ago

Pet Food Express in Napa hires and trains the friendliest, most knowledgeable and animal loving representatives I've ever had the pleasure to interact with.

Alysha tulip

3 years ago

great service will use again

Tracy Shaul

3 years ago

Great burgers and yummy shakes!

Amber Pericoli

3 years ago

Staff is so helpful and kind. And they do local deliveries, often the same or next day!!!

Chris Matteucci

3 years ago

Super friendly and a great place to bath the dogs!

Rob Gibbins

3 years ago

DYI bathing area very clean with towels laid out. Had to clean the glass fire ash off my German shephard and found the employees to be very encouraging and supportive they truly made my experience less stressful.

Peta Shindle

3 years ago

Very help staff, good variety of products.

Mr. Texahoan

3 years ago

I just need to give a big shout out to Reed. This guy just single handedly answered every single question I had with no hesitation. He's so full of knowledge, it's gross lol. I'm like two days away from needing to buy more dog food and I will for sure be coming back here. Awesome job Reed.

Maya Goods

3 years ago

They staff is great! The return policy is awesome and everytime we go in they all ways seem genuinely interested in my dog.

Lori Paisley

3 years ago

Love Pet Express! They always help me with questions ????????♥️

Linda Buchanan

3 years ago

Friendly staff but not available with suggestions and information

Eric Cachia

3 years ago

High quality products....Dog and Cat cancer is epidemic.... Get high quality low ingredient food here

Donald Ponder

3 years ago

Mostly I frequent this store to take advantage of the doggie wash station. The employees have always been super helpful and really go out of their way to make sure your visit with them satisfies your purpose for being at their store.

Demmos R Duck

3 years ago

Just checking to see if they were giving the bath for $15 like they usually do and usually have to do it yourself but no problem

April Alexander

3 years ago

Happy customers with lots of pets.

Hugo Cruz

4 years ago

Nice place and nice people

Jessica Dudley

4 years ago

Every staff member has a genuine love of animals and is very knowledgeable on all in store product.

J. P. Formento

4 years ago

Friendly and great selection of let products

Jose Torres

4 years ago

The prices were a tad more than average, ( autocorrect hated my 'tid' ☹️), but what snacking attention from the staff! The dogs went nuts, but were marginally well behaved ???? We'll be back y'all.

HAMILTON BARCLAY

4 years ago

Nice workers and very helpfull!

Eric Mogensen

4 years ago

Not helpful at all bad information

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Pet Food Express, California, Napa

3916 Bel Aire Plz

Business Hours

Monday

9 AM - 7 PM

Tuesday

9 AM - 7 PM

Wednesday

9 AM - 7 PM

Thursday

9 AM - 7 PM

Friday

9 AM - 7 PM

Saturday

9 AM - 7 PM

Sunday

10 AM - 6 PM

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