Petco Mountain View, California

372 reviews

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Reviews: Petco (Mountain View)

All reviews (372)

Yelp (143)

Google (229)

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Shawn White

2 years ago

Now that you cater to online ordering you have nothing in your store except toys and treats dog food and cat food are in limited supply.. it's extremely disappointing I didn't like your store before and now I really don't

Laurent Chavey

2 years ago

Good service and friendly staff.

Joe Pro

2 years ago

The lady at the register needs Customer Service Training ASAP

Derek Le

2 years ago

Bought 2 different sizes of pet shoes for my small dog because I wasn't sure what size would fit her. Tried to return the other pair during the height of Covid and was told they currently don't accept returns, but that I can bring it back anytime once they accept returns again. Fair enough. Tried to return it today and was told return policy has now changed and it's too late. Deceptive and dishonest to not honor something you told a customer a few months ago. Will be taking my business to petsmart or chewy from now.

beristogenes gus

2 years ago

Did not find the specific dog food I was looking for.

Kristina Hathaway

2 years ago

My pup loves the groomers here.

Terry Lewis

2 years ago

Convenient, friendly, but dwindling selections.

Erdan Gu

2 years ago

Worst experience ever. Spent 3 hours and called 5 times to customer service and even talk to the supervisor, every time I got promise my issue will get resolved within 48 hours but never did, even never heard back from anyone. Couldn’t understand how does petco handle customer issue. Terrible experience!

Kanishtha Thapa

2 years ago

Nice people ☺️ took my puppy to buy kibble and treats . Friendly guys .

keshav narain (Dr. Narain)

2 years ago

Hats off to these guys for being a steak house and still having a vegan option.

Keshav “Dr. Narain” Narain

2 years ago

Good neighborhood pet store. Dont appreciate guys pitching their charity for children here. I came to get pet food and I get a pitch to donate to kids charity. Seems opportunistic.

Lissette Cortes

2 years ago

The customer service was very friendly. I found exactly what I wanted to buy for my hamster. Will be visiting again. Thank you!


2 years ago

Not happy with this place. Never gonna come here again. Poor service. They just buff pet's nails and don't trim them but then they charge for both! My pet was scared the whole time and his nails are not even smooth. They're rough. Bad service. #grooming #buffing #trimming

Chris M

2 years ago

The staff at Petco is amazing! I've never had a bad customer experience in this store. Thank you for all that you do!

Michelle Hill

2 years ago

Good store but smaller and less selection than other Petco stores.

Gina Theresa Colo Graham

2 years ago

It was not the best experience because I made a special trip there after I called see if they had a certain leash in for my dog I was informed that they did and they didn't and I wasted time and I don't like that Excuse my punctuation I'm talking to text


2 years ago

Was looking for a diversity of cat food. They have quite a lot of different cat food from different companies!

Susan Xu

2 years ago

Friendly and knowledgeable staff. Easy location and wide selection of items.

Yiqun Lu

2 years ago

The fish is too crowded and sick. I've been there three times since lask week trying to buy some guppy fish. The staff there didn't do anything for the fish even after I told them there are dead fish in the aquarium. So disappointed!

Dantea Ziel

2 years ago

Provides products. Standard prices. No complaints.

Mary Ann Amaral-Russell

2 years ago

Pricey and overrated food But has all pets needs for shopping Just isn't cheap

Claudio Hernandez

2 years ago

I when for a cat tree, i show the manager price on web page, match the price for web page plus 20% ! Also very polite and helpful!! Thanks !!

I K (Slavik)

2 years ago

They always have fresh crickets!

Jiecheng Zhang

2 years ago

Very helpful and friendly staff. Very well kept aquatic department!

Lara McGurk

2 years ago

its clean, easy to check out and salespeople are always so friendly and helpful! Thank you!

Tyler Hill

2 years ago

Always fast and easy to find my dog his food and anything else needed.

Shao Jasmine

2 years ago

Found the item we were looking for and the staff was friendly and efficient.

May Hsu

2 years ago

i found it easier to find items online than in the store but the MV store is clean and items are well stocked.

Brad C

2 years ago

Love the online order and quick pick up

Eclipse Diamond

2 years ago

Purchased some tiny shrimp for my microaquaponics setup. The associate that assisted me was so helpful and knowledgeable. Would shop there again just for the good service.

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Petco, California, Mountain View

1919 El Camino Real

Business Hours


9 AM - 8 PM


9 AM - 8 PM


9 AM - 8 PM


9 AM - 8 PM


9 AM - 8 PM


9 AM - 8 PM


10 AM - 7 PM

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