430 reviews
All reviews (430)
Yelp (137)
Google (293)
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Taylor Molloy
2 years ago
Horrible place to go. To most people, animals are part of their family and the staff is very inconsiderate and just heartless. All they care about is collecting your money.
DAVID MENDOZA
2 years ago
Curbside pickup for .meds, awesome.
Abby Grove
2 years ago
Friendly staff and great vets. The client base has definitely grown so getting an appointment can take some time, however they will accommodate with urgent care appts as needed. I've been a customer for 12 years and will keep coming back.
Robin Mundell
2 years ago
I have always been extremely happy with the care my furbabies have gotten here. Everyone is so friendly and helpful. The doctors are fantastic.
Tina Lewis
2 years ago
I called because my dog had a ripped toenail and was bleeding. They told me to go wait for 2 hours at an emergency vet because they couldn't see him.
Robert Beach
2 years ago
It's my 2 dogs doctor and they are great with animals ❤ thank you so much
Martita Estrada
2 years ago
They are such caring people they took care of my baby Marley. Thank you
Debbie Younger
2 years ago
I'm very pleased with Sylvan Veterinary, the staff is very kind and helpful ???? Dr. Pamela Etchegoyen is the best! She has helped my baby Blu with his issues more in one day, than any other veterinarian has in months! She's very attentive to his needs and my concerns and takes very good care of him. I'm so grateful for all their care!! Thank you Sylvan Veterinary Hospital! Debbie Robbins/Younger.
Chrystina Smith
2 years ago
My little yellow lab Daisy Mae has been treated and cared for by Sylvan and Standiford Vets for 5 years. She has been through so much. Surgeries, poisonings, and parasites. They have treated her successfully as nd with compassion.
Bodacious
3 years ago
Tried to find out if I should get my puppy a check-up. Instead of giving me an answer, I was told to show up and ask the Vet if I should be there. Why they couldn't give me a call back, or just an answer I have no clue. Not sure why Covid would make a simple thing an issue. Edit: They at least gave an answer to the review, just not the original thing I wanted. Changed it to 2 stars.
Rillie Fox
3 years ago
I see all the negative reviews and honestly its a reflection of the owners and management. The owners DO NOT care about their staffs well being or mental health. While they are understaffed, they would rather under pay, over work, and plainly ignore the needs of their current employees. As a customer I could see the techs and doctors running all over the place trying to make all these appointments they've scheduled. As a friend to some staff members I am disgusted at the lack of compassion they have for their staff. Not to mention with the owners and management running their employees into the ground like this, its only a matter of time til someone gets hurt. Whether that be staff or someone's fur baby.
Holly Moffett
3 years ago
Sylvan Vet isn’t my primary vet, but I’ve been here twice for cat urgent care. Their facilities are clean, their vets are compassionate and informative, and the end of life care for my cats was as peaceful as I could ask for. They are a little more expensive than other places; but I’ve been to other urgent care vets in the valley and was disgusted by the lack of upkeep of their facilities.
Ernesto Gomez
3 years ago
First let me start off by saying that our pet family have been clients of Sylvan Veterinary Hospital since back when Dr. Moody operated it. I understand that times change and the new hospital, added staff etc.. cost money. however the prices have really gone up and the level of service has not stayed consistently good. The service lately during COVID has been terrible. Vet visits have to be scheduled months in advance. I have been waiting 3 months to get my dog in to see her primary vet. And to compound matters in many cases the owner of the pet is not allowed in to speak with the vet while the pet is being examined. Worse yet if your pet has an emergency this hospital (even during business hours) will not see your pet instead sending the customer to Standiford Veterinary Hospital which is a mess too! I would like to think that the pandemic has a lot to do with the poor performance by this hospital however I am not sure that is the case.
andrea Reed
3 years ago
I took my puppy for his first visit. The doctor ,vet tech, and front staff were all very nice. The wait was 10-15 min but I was also 10 min late so this is fair. All in all I would recommend them!
Renee B
3 years ago
Sylvan veterinarian is the best.The staff is always so welcoming and caring. Today Zeus my 10 month old German shepherd was chipped we were in and out in 15 minutes Big Thank to all the Syvlan Staff for make my Zeus visit a Happy one instead of a scary one.
Laura Hodgson
3 years ago
Wonderful Techs, fabulous Doc's. They never leave you wondering about your pets care. I trust them wholeheartedly.
Chuck Hranac
3 years ago
Dr. Chelsea is an excellent vet. She is very personable, professional and gives you all the information you need to make good decisions for your pet. Sylvan Vet clinic staff are friendly and treated us like family. Thank you for the great service.
Christine Gragg
3 years ago
They are very kind and they make you feel better about your furbabies.
BJ Rasmussen
3 years ago
Great Vet!! Have been going to them for years. Great attitudes and very loving for your animals!
Tina Denison
3 years ago
They were great! They got my cat in right away. ???? prices are reasonable too. I originally gave them 5 stars. What happened was slowly but surely they start getting you. You can rarely get a phone consultation without being told you have to bring your pet in and pay another office visit over something they've ready seen them for. And now they won't see my pet unless he gets a poisonous rabies vaccine. He doesn't need it. I won't be back. You people took an oath and if you start getting money hungry instead of doing what you swore to do, you will be found out. The rabies vaccine ican be deadly and is not administered with the proper dosage depending on weight. Everybody's getting greedy off vaccines. Watch out people.
Carolyn Fisk
3 years ago
They always take good care of my little senior dog
Monica Lozano
3 years ago
Always have the best experience with my two cats and dog. Everyone is very attentive and patient. The staff and doctors always listen to my concerns and answer all my questions. Highly recommend this place!
Janet Ward
3 years ago
Very compassionate and caring staff.
Chelsea Garcia
3 years ago
This used to be the BEST vet in town prior to COVID. Wait times were long at the beginning which is understandable considering businesses need to figure out how to adapt. Well a year later you can expect to have your pet waiting in a cage for about 2 hours average for any type of service before being helped. Hmmm, that never happened when we were allowed to sit with our pets while waiting for the Doctor did it? That's because people would never put up with that wait time. They're crying COVID but what is really happening is that they are overbooking appointments and since we cant come in, they just stack up the pets in cages and get to them when its convenient for them. Disgusting! I refuse to put my poor senior dog through that any longer so be aware if you choose to go.
Danielle Grasso
3 years ago
Extremely nice staff and very professional. They answered all my questions and were very informative and gave lots of details. They made my pet and myself feel very comfortable and the facility was very clean and welcoming. So happy I chose this vet and we will continue to go here for all my puppy’s needs!
Dayna Iverson-Stoner
3 years ago
I picked up two male kittens that needed a home. Once they were 6 months old, I made an apt to have them neutered. However, when I dropped them off, it was only for a wellness exam. They charged me over $100 for this exam in order to actually schedule them to be neutered. So, basically, I paid this money only for them to look at the kittens and then proceed to have them neutered for over $275 each. I scheduled this apt to have them neutered and was not informed that this wellness was needed. Further, it is their policy to have this with all cats prior to a procedure. When I dropped them off, I was under the impression they were being neutered. I feel like my time is wasted for trying to do a good deed for kittens that needed a home. Will not be coming back!
Facetiouslyinsolent
3 years ago
I absolutely love this place. All the staff are super nice and always helpful. I'm extremely picky and wouldn't take my baby anywhere else after finding Sylvan.
isabel lopez
3 years ago
After a terrible experience with another vet. We brought our puppy here and they did an excellent job. Doctor was thorough and helpful. Switching both of my fur babies to this practice immediately. They care for your animals as if they’re their own.
Karla Ronquillo
3 years ago
I really recommend this veterinary hospital! All staff is very professional and helpful. They explain all procedures before hand and answered all our questions.
Cristy Kaestner
3 years ago
Not only did they take excellent care of my dog while there. They called the next day to make sure she was okay
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Business Hours
Monday
7 AM - 6 PM
Tuesday
7 AM - 6 PM
Wednesday
7 AM - 6 PM
Thursday
7 AM - 6 PM
Friday
7 AM - 6 PM
Saturday
8 AM - 4 PM
Sunday
Closed
Popular Hours
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Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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