The Mud Puppy Mission Viejo, California

My 2 dachshunds were so soft and fluffy. They smelled so good and everything was able to be done. We've taken our dogs different places and they wiggle when they get their nails cut so some places they couldn't do a couple of them. Here there was no problem

Gave our dog best grooming she has gotten

Never busy and great for the basic DIY baths

Clean, and quick. Tubs are a bit small. Other than that, aces

The attendants name was Pearla & she did an excellent job I was very satisfied I will be a frequent customer

This review is for the nail grinding. It was my first time here and I opted to have them do the nail grinding before using the self wash station. The nail grinding is supposed to be less evasive then a trim which is why they charge $5 more. The lady was very rough with my dog and moving very fast. Next thing I know there is blood all over because she cut the quick. She made an excuse and shook her head when I said I wasn’t paying. Not only am I not paying, you will be paying me if there are any medical bills due to infection. I feel so bad for my dog and would never recommend this place. The staff doesn’t care , they are untrained and unprofessional and shouldn’t be anywhere near your pets.

I love the Mud Puppy, have been using their services for over 2 yrs. The location is clean, friendly staff and prices resonable and not to mention it is a good way to bind with your pet.

The absolute perfect place to take your pet for grooming, do yourself or have them do it for you. Clean and lot of dog love there

It's a good place to wash dogs, I have two Irish wolfhounds who are both over 180lbs so I understand most places won't be able to accommodate dogs that big. They have one large dog bathing station with a ramp and all of the tubs have locking doors. The gentleman at the front helped me navigate my 180lb 1 1/2 year old pup into the tub and he was very helpful. They offer a good price of $22 with soap. That price doesn't include conditioners. My only issue was with the female employees who were talking down to me when I used my dogs dirty towel to try and clean up all of the access water that has run off my dog onto the floor. All I was trying to do was help them and clean up the mess I had made. But I understand their point of view as they don't want to dirty the white towels. So if you go try and resist the urge to clean up after yourself. Other then that I would recommend this place to others.

Not the best experience. One of the groomers would not stop yelling at a dog, which made me extremely uncomfortable to even be there but unfortunately my pup was already wet at that point. The tub we used had no water pressure whatsoever, so it took a long time to get our furry dog wet enough. The blow dryer was so cold that I ended up just leaving. Got home and ended up giving my dog another shower at home since this place was a big fail. The address listed on maps takes you to an animal hospital at the plaza, their place is one the other side. Also, considering all the precautions we're all taking during COVID-19 times, this place is not taking it very serious. The person who welcomed us had no mask, no glove, nothing... shortly after we got there, a couple arrived with two dogs and they also had no masks and no care for social distancing and used the tub right next to us.

Great service and always friendly and accommodating

my dog was COVERED in muck, BLEG!!! Mud Puppy DO it yourself DOG really helped scrub the silt. Dog has never been cleaner. Best dogever!

We've been taking our dog to mud puppy for years. Rosie does a great job grooming. I like that they don't pile up caged customers as other groomers sometimes do. They are timely and our dog is usually done and home in about an hour.

Doors locked before closing time. Nothing is worse than closing before posted hours. Inexcusable.

Great service plus there’s always someone to help with any questions. The place was clean and organized. I would recommend mud puppy to my friends and family.

Ok pet owner this was a great place to bring your pet. Rosie has a lot of heart for our love ones. Her place is clean and well secured. I had a Shar Pei that needed to be bathed every two weeks glad I had the Mid Puppy to help me. Please come in and see for yourself.

Rosie took care of grooming Bear (black dog). She was very patient and tender with him despite his bearish demeanor.

Easy and less stressful for my dog

Clean, quick and affordable self dog wash

Very efficient and kind to animals !

Love this place. Super easy to wash the dog here. Make sure to show up about an hour before closing.

I love this place! Great customer service, friendly staff, and reasonable pricing.

Great place they will even do the bathing for you if you make an appointment ;-)

Wash your pooch using a stand-up tub, get two towels, they supply the shampoo and a hair dryer. On paper this looks good. There's always a however, and here it is they have insufficient hot water for the pink periods on the weekends, and the water pressure is low. The staff is great they're very friendly and have a good system of separating animals. If you don't want to do all the work yourself you can have them do it. In either case the prices are a little high compared to others in the area.

Good for getting your dirty dog clean and lucky you, Cause you get to do it yourself. Towels, wash basin with temperature controlled water, soap, and a dryer is provided. The staff is also very helpful and friendly. Cost is fair

I'm a regular customer. It's convenient and the price is right. My only complaint is the low water pressure even if I'm the only one washing my dog.

Staff always friendly and take excellent care of my big crazy dogs!!!

They do a great job with my dog and she's happy to go there so you know they treat the dogs well.

I’ve been to my fair share of self dog washes, and this one left a lot to be desired. The water pressure is very low, so getting the soap off your dog takes a long time. The blow dryers are low pressure which, if your dog is easily spooked by the dryers, is great. But if you want any sort of efficiency, forget it. Not to mention, there is no separate area to dry your dog. You’re drying him/her in the same tub they’re washed in, so any time your pup decides to sit or lean against the tub, your time spent drying is set back a few steps. Besides those things, the kenneled dogs are in the same area, so the dryers are sending them into a panic, which then riles up the dogs in the tub...it’s pandemonium in there. Don’t get me wrong. I appreciate the option to wash my dog without dealing with the mess, so I understand the benefits of going here. That being said, there are better places to do it.

Ozzie (Persian Himalayan long haired cat) gets groomed. They do an awesome job each time. I’ve been taking Ozzie there for the past 2’years. They are very accommodating on short notice.