Mission Viejo Animal Services Center Mission Viejo, California

213 reviews

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Reviews: Mission Viejo Animal Services Center (Mission Viejo)

All reviews (213)

Yelp (110)

Google (103)

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Estefan Naderi

2 years ago

Unfortunately they couldn’t help us about our Nighboor dog which his pee dropped from balcony to our porch . However they give him notice but nothing changed

scott cohen

2 years ago

Good food great location and amazing beach views

Kaylee Goodwin

2 years ago

If I could leave 0 stars I would. They failed a dog and and there family. Today I saw a dog in the median who had been hit by a car and passed away sadly. They said that they were going to have somebody come pick them up within a few minutes. Unfortunately there wasn’t a tag or any identification. I posted on Facebook about the sighting and unfortunately the family had to recover him two hours later still in the median. How sad and beyond acceptable. No animals that have to lye there and continue to wait ours an hours for a no-show.

Damian Wesley

2 years ago

A huge thank you to the staff at Mission Viejo Animal Shelter, They took such good care of our baby girl MaryJane when we came with a very hard situation.. They did everything they could to help us & brought us back together with our baby. Even when we thought we had no more hope they continued to reassure us. So a HUGE thank you to each and every single person that helped us and the ones who helped with taking care of our baby during that time. Mary Jane is truly loved & appreciates each one of you ,as so do we . Damian and Vanessa

Brenda Leon

2 years ago

Nice place and very helpful people. Love my little guy I adopted.

Nellie E

2 years ago

Amazing! Omg the staff was so nice and the process of adopting Oso (formerly Benny) was so easy! We will definitely be going back when we are ready for a dog! ????

Betty Topping

2 years ago

Donated some items, volunteer Debbie very friendly and knowledgeable. Clean kennels and surroundings

Carina Thorsen

2 years ago

Nice and friendly volunteers (not like that other shelter... Cough, cough... S.C....) Thank you for taking our donations in a graceful manner and for talking such great care of your animals that you care for! A nice welcoming environment!

Erin Jones

2 years ago

So amazing loved our helper!!

James Theel

2 years ago

Great staff and an amazing facility. I adopted an amazing English Bulldog here and she was the best pup.

Phillip DeLabio

2 years ago

Looking for a small female Datsun

Scott Capistrano

2 years ago

Great place! Staff is really nice, and friendly. I adopted 2 kittens and they gave me a great deal. It didn't cost me much at all to adopt, especially with the promotion they were offering for the month. Definitely would recommend coming here. ????


2 years ago

Staff is super nice, and answers all your questions. They treat all the animals with kindness.

vlad recompiler

2 years ago

Great friendly people taking care of animals and trying to place them in furever homes.

warren biddle

2 years ago

We've lived here fours years, never heard a large dog dog howl and cry for four hours during daytime hours, street behind us. Call emergency services and officer Rodríguez explains they're busy on emergency calls and I need to "figure out" the address

Rg R

3 years ago

Currently the lobby is closed but you can still conduct business over the phone/email. Friendly staff!!

Michelle Phillips

3 years ago

Best staff and animals are well cared for. If you are looking to adopt, THIS is the place to start.

Derek Peterson

3 years ago

We only went here once to put our dog down, and can’t say how grateful we are to everyone. We arrived at 4:30am and the staff was friendly and sweet during such a painful time for us. It makes a big difference when making such a necessary but heartbreaking decision. The follow up card was unexpected yet so appreciated. We miss our sweet boy but having those final minutes go so peacefully puts our hearts at ease.

Catherine Bush

3 years ago

The staff and volunteers are amazing here. All of them are so kind and understanding. It is nice to see a small shelter in the neighborhood that takes such good care of the dogs and cats who are temporarily living there.

Todd Vinny Vinciguerra

3 years ago

This is the 3rd pet we have adopted from MV animal services. Nice staff, Easy process and love rescuing pets!


3 years ago

AVAILABLE late night emergencies. Will not let you into clinic. Outside checkin. You wait in car for about 3 Hours before return animal depending on how many Serious emergencies. You dont talk to vet accept by phone at check out. Very expensive. Something like $125.00 for exam w/o labs. Very thorough printed exam notes and F/U with Bill. Good Luck.. .wish I had waited till morning for potential UTI? Wait until they scream (cat) I didn't and 145.00 to find out normal!

Gary Collins

3 years ago

My cat died the other day and took it to MVAS and they were very compassionate and just very nice people!!! Thank you MVAS for everything!!!!!

Grave Weaver

3 years ago

I adopted two wonderful little kitties from here, and the shelter was beyond wonderful. They were so, so fast to respond to me, and they even gave me a call to go over my application. After the app was approved, I had my new little kitties home the next day. I had been emailing rescue after rescue to adopt a pair of kittens, and the Mission Viejo Animal Shelter was the only location in a week and a half of mailing to get back to me. I appreciate them so much, thank you for helping me adopt two kittens<3 I'm looking forward to a long and wonderful life with them!

Gwendolyn Villavaso

3 years ago

I like t see the dogs there

Isabelle Ellebasí

3 years ago

My dog was quarantined for a minor bite due to stressors at home. No officers called to let me know he was being taken. No consent was given. No explanations of fees or general conversation was had. I was put on hold and hung up on. My dog came back filthy and anxious due to a lack of contact and excersise. Rules and regulations on these kinds of issues need to be thoroughly revised. Animal Services as well as the dog liscensig scheme is a way to scam people out of money rather than helping animals or their owners during hardships. In addition to these grievences I also noticed my dogs paperwork was incorrect. The employees here barely know how to classify a dogs breed. This can cause issues in apartment and tenant regulations. Please be cautious of "services" being offered without consent.


3 years ago

Worst system with unprofessional staff.

Patrick Anthony Encarnacion

3 years ago

Staff is friendly and welcoming, and all the furbabies (cats,dogs,and much more) are so cute. It makes my heart hurt to here them cry for attention and to see them wag their tails in hopes of finding a new family,but I know they're in good hands

Ron Evans

3 years ago

We had a wonderful experience adopting Mason (now Max). He's a awesome dog and fun addition to our family. The staff at MVASC were super friendly and easy to work with. They answered all of our questions and slowly walked us through the adoption process.

Evan Piercy

4 years ago

We went to see about adopting a cat. They have an awesome, friendly staff. Lots of cats out of cages in play rooms

isaias rodriguez

4 years ago

Beautiful place to adopt a pet

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Mission Viejo Animal Services Center, California, Mission Viejo

28095 Hillcrest

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