Alicia Pet Care Center Mission Viejo, California

498 reviews

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Reviews: Alicia Pet Care Center (Mission Viejo)

All reviews (498)

Yelp (276)

Google (222)

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Alice Browne

2 years ago

Doctor was thorough in answering my questions and explaining options for testing at this stage and possible further stages. I was impressed with her knowledge and was in total agreement with the plan. It made sense to me. Taking the time to thoroughly explain and to listen to my concerns

Nik James

2 years ago

We were very concerned when we lost our family vet a few years back, as we had been going to him for over 40 years, so when we found APCC, we were so happy & relived to see how friendly & caring everyone was. They take wonderful care of our babies & always make sure our questions & concerns are fully addressed as well. 10 out of 10 all around.

Jessica Leach

2 years ago

I love Dr. Dewey and all the staff at Alicia Pet Care. They are always so helpful, quick to listen, knowledgeable, helpful, kind, and genuinely care about the animals they take care of. I only trust them with my fur baby! Taking the time to go through all her exam with me and answering all my questions. Really they took the time to explain everything and it's always appreciated!

Erica Bennett

2 years ago

APCC is great! This review should have happened a LONG time ago, as they were part of our family for almost 9 years. The ONLY reason we're not seeing them anymore is because we moved to Arizona! We will miss them because of the very special care that our kitties received. They've spoiled us. Every single person is pleasant and professional whether you talk to them on the phone, email or in person. We've seen Dr. Wheaton, Dr. Northrop and several other vets; we've never had a concern w/ who our kitties have seen, because it's been great service all the time. It's so appreciated to not have a worry; it's always been consistent and efficient, from start to finish. It was really appreciated that the knowledge was there. It was usually a learning experience whenever we went in w/ the boys for their appointments. The knowledge that was shared w/ us looked up from various veterinary websites was definitely appreciated. It also gave us even more reassurance that our boys (our kitties) were getting optimal care and consideration. We’ve reached out to them via email, from AZ as it wasn’t easy finding someone we could trust enough to get us to come back to. We thought it would be very nice if they had an Arizona office near us to go to! We would highly recommend Alicia Pet Care Center. If you like your pet/pets being so well cared for and appreciate great knowledge, care and efficiency, APCC is the place for you.

James Prasad

2 years ago

Very caring people who provide great quality and professional service at fair price.

Shipra Sethi

2 years ago

I like the overall service and that it is close to our place. Prices are not too bad either.. One thing though- always consider pros and cons of a medicine a vet suggests. Our previous pet Coco developed a autoimmune reaction to one of the experimental allergy medications suggested, which he lost his life to after batting for a year.. It was painful but I still appreciate all the understanding we got from the Vets at APCC and VCA afterwards

Rob Ferrell

2 years ago

I was impressed with the size and efficiency of the office. The staff seemed very caring and knowledgeable. The office is closed to our home and our first visit was better than our experience with the last vet. Our dog is EXTREMELY dog reactive and going to the vet is traumatizing to her, to me and to the veterinary personnel and other dogs. She's been to three trainers and we reached out to the trainer recommended on APCC's site. I was grateful that the staff did their best with her extreme special needs and that the doctor really took her time to go over the treatment options with me.

Philip Fleming

2 years ago

Great pet care & great staff! Very organized & timely service! ????

Loma Hopkins

2 years ago

Thank you for keeping track of our dog's vaccinations and need for scheduling preventative refills and appointments. Staff are always well trained, helpful, friendly and informative. Always a pleasure using your services. I appreciate quality of information and interactions with staff. Staff always treat our fur baby with care and kindness.

Jason Green

2 years ago

I won't take my dog anywhere else. Caring, attentive staff, very nice and clean facility, brilliant veterinarians. Also the friendliest humans you'll meet, and they actually figured out what the heck was wrong with my pooch and then fixed her!

Gary Larson

2 years ago

Made my people wait in car

Fidel Garcia

2 years ago

Thank you you for taking care of are Jasper and making him feel better ???? he loves to come and play with you all ❤was not feeling well and when the nurse came to pick him up from the car he was so excited to see her ???? wiggling his tail ????

Andriana Shutt

2 years ago

Love this place! Highly recommend!!!

Gladys Balboa

2 years ago

The team is overall amazing and passionate about education and care for our furbaby...I am so grateful for the team to be so attentive, professional and communicative to share their thoughts and suggestions on how and when to proceed with our puppy journey. I have reccomended Alicia Pet Care Center to all my friends and neighbors in the area. We can't thank you enough for giving us piece of mind when our furbaby needs meds, vaccines, overall wellness and care.

Stephen Schaefer

2 years ago

We enjoy bringing our pet to your office. The staff and the physicians all do a great job.

Sarah Williams

2 years ago

APCC has an amazing staff and all the technicians and Vets are helpful and knowledgeable. Every experience is positive for my pet and me. They connect with my dogs and make them feel comfortable during all their visits.

Robi Petersen

2 years ago

Been going to them for my last three dogs...

Lori Brown

2 years ago

APCC is the best place to care for your animals. They find unique ways to facilitate anxious pets and stay very current on ways to treat my pet family. I always feel that I am a part of the care being given to my pets.

Heather Even

2 years ago

Leia is always well taken care of. Everyone I have spoken to has commented on what a good dog she is. I feel like I can trust what is being told to me in regard to her care. Attention to detail and explaining about her care.

Gavin Lawrence

2 years ago

They're the top rated vet in the OC for a reason! Top notch service and advice, vet techs are great.

Desmond Sullivan (Dez)

2 years ago

They've been pretty good but I lost my key fob from a rental car in the lot and they were SUUUUPER gnarly negative when I asked if they would look in our parking spot for it

David Weinstein

2 years ago

The staff is awesome and the vet dr that treated my Corgi really cares about pets. For my dog, she put together a great plan and hopefully he will heal quickly. My only real criticism is the waiting in the car. I hope they will transition so pet owners can meet the vet in person and be with their loved ones when being treated by the vet and assistant. I know it's not just their office that does this right now but I hope they will consider allowing us back inside. If this can't be done, perhaps the vet dr can come out and see the pet owner at his or her car. The phone thing seems very detached. I still love this vet clinic and the vet drs. Overall, the staff is extremely caring from the receptionist to the doctor. They are great!!

abbey abrecht

2 years ago

We love the attentiveness APCC offers. We always feel like everyone that works here spends the time we need with us!

courtney berry

2 years ago

I am blown away by the kindness of the staff here. I have had to make a few last minute appointments and they are always so caring, understanding, and accommodating. As a first time pup owner, they answer all of my questions and take their time with me. Definitely recommend!

Gabrielle Catania

2 years ago

I just moved to Orange County and needed a new vet ASAP. They fit us in quickly and made the whole "new patient process" a breeze. Dr. Bronstein was kind, thorough, and professional. Staff was knowledgable and friendly. Great vet :)

Kathy Gateley

2 years ago

I rescued Ms Longears from the last Hound Hall and was so impressed with how well you took care of her. I have another rescue that deserves the best as well. I was so impressed with how nice everyone was and they genuinely cared about the animals

Kelly Parker

2 years ago

We have a very tricky German Shepherd puppy. The Dr, and especially the staff (Taylor) has been incredible. They all have the expertise, desire to help and patience to offer any assistance to help us and our puppy. Our adult German Shepherd has been going here for almost 9 years… they truly are the best. They care more about my animals than I could possibly hope for.

Rick Finn

2 years ago

Best doctors and office staff.

Shelby Garrison

2 years ago

I moved out of the area and still drive almost 2 hours to continue my dogs care at APCC. You are always accomodating and get us in. The local vet wanted me to wait 2 weeks to bring my dog in who was sick and vomitting and turned out to have a liver issue. I was able to get in right away with APCC and am always happy with the care and treatment recommendations. The standard of care and service by all staff is consistent and campassionate.

Julie Hankins

2 years ago

Great service and care here. We come to see Dr. Lara Ashbran The personal care and attention Dr. Ashbran gives to my pets, my family and myself is excellent.

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Alicia Pet Care Center, California, Mission Viejo

25800 Jeronimo Rd

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