NorCal Golden Retriever Rescue Menlo Park, California

58 reviews

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Reviews: NorCal Golden Retriever Rescue (Menlo Park)

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Yelp (15)

Google (43)

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Amanda Ho

2 years ago

We absolutely love our dog, she is a very sweet and smart being, but with that said, know that the dogs you buy from San Francisco Golden Retrievers might come with some very serious health problems. When we bought her, the price they gave us was of $3,500. When you pay this price for a dog, you expect it to at least have a normal healthy life. I know I bought dogs that costed much less in the past and never had the health problems our dog has. Within just a few days of having her, she was barely eating, and soon after, she started having bloody diarrhea and almost died. Note that the food we gave her then is still the same food we give her now, which is a very high quality food for Golden Retrievers. We spent another almost $4k with her hospitalization, and managed to save her. She already came from them with that problem. Her stomach is so sensitive that anything can cause her diarrhea. Because of her problem, she doesn’t always eat, which affected her growth, so she is a very small Golden Retriever. If that was not enough, now that she’s 6 months old, we started noticing she was limping. She was walking very weird, even her trainer noticed that. We decided to measure her legs just to find out that she has a disability. One of her legs is 1 inch longer than the rest already. We know that the medical treatment she will need for that can be more than an extra $10k. So, if you are considering buying a dog with them just because they have it available and they are super cute, consider it again. Save yourself the headache and go somewhere you can trust.

santosh madugundi

2 years ago

Hi Thom, Thanks for all your help. Our Loki is very adorable and loving also adjusting really well with the environment. We really appreciate your help.

Amy Perez

3 years ago

My husband and I have been looking into getting a golden for a few months now and came across Caddy's number on their site. From the moment he starting communicating with us he was incredibly responsive and flexible. We went to meet the pups and it was clear how well cared for they were. They had tons of space to run around with each other and were incredibly social. You could already tell they had amazing temperaments. These breeders really seem to take care of the pups and their parents. Caddy was very transparent with our questions and explained the entire process. Ultimately, we didn't end up taking one because we really wanted a female and there were none left, but I would HIGHLY recommend them to anyone I know looking for a golden.

Lainey Seiniger

3 years ago

Although our sweet golden puppy, Mosa, is the best thing that has ever happened to me, I truthfully don't think I would go back to Thom for another puppy in the future. My boyfriend and I had been planning on getting a golden for some time, and one morning we woke up and decided it was the day. We found Thom online via these great reviews you've probably also read, and felt confident that he was a great and well-educated breeder. We got in contact with Thom almost immediately and made a plan to go meet Mosa that day. Thom warned us that he had family business that day and that his cousin would let us in and introduce us to Mosa. Well, the second we met Mosa, it was over... I was already in love. She was so goofy and excited to see us, not afraid at all! We registered with the AKC right there and Thom ensured us that as soon as he was home he would send us her vaccination records. What Thom failed to mention was that this "vaccination record" was an extremely unofficial piece of paper that he had made/filled out himself. I'm now aware that it is not abnormal for breeders to vaccinate their puppies, however her vaccination record was not considered acceptable by our apartment complex or our vet. Additionally, our vet explained to us that her vaccines were given too early and too close together, making them entirely useless. Therefore she had to be double vaccinated, which can potentially cause a number of physical and behavioral concerns. Thom quickly offered to pay for these vaccines, which although appreciated, only confirmed our skepticism in Thom and the unofficial nature of all that had occurred. Why would he so eagerly offer to pay for something that he claimed he did himself? Unfortunately, the issues did not stop here. We also found out that Mosa had three variants of worms and a parasite when she came home. Our vet said that although worms are common in puppies, he had never seen anything like this before. Small issues continued over the months to follow, like getting photos of her parents. Sadly, by the time we got these photos we no longer new whether or not we could actually trust what Thom was saying. I do want to add that Mosa is the absolute best dog. Our trainer, whom I have absolute trust and confidence in, assured us that Mosa is in fact breed well and that she has an amazing personality/temperament. However, I wish I could have believed that when Thom told us. I admit we should have not given into impulse to buy the first golden puppy available. So, my best (unsolicited) advice, never rush into buying a puppy. Do thorough research on your potential breeder to make sure you know what you are getting yourself into!

Levi Reyenga

3 years ago

1) Community - I am an active SF resident, and I regularly meet golden retrievers and am able to introduce Midas (mine) throughout the city who come from previous litters. Such a treat that I didn't anticipate. 2) Integrity - There hasn't been a single situation arise throughout the rehoming process that I felt like Thom wasn't true to his word. 3) Value - I almost* decided to go with another breeder on the east coast (to save money) for my golden retriever pup, but there have been so many moments with Midas that it literally hurts thinking I almost didn't know him. The temperament, intellect, and socialization of these pups is the BEST.

norwin saloman

3 years ago

I wanna buy a puppy please let me know how can I??? My email is norwinsaloman@yahoo.com

Maxwell Teranen

3 years ago

Tom is awesome and I’m in love with my happy and healthy 8 week old golden retriever puppy!

Mar Hoep

3 years ago

Worst place ever to buy your golden. It’s a puppy mill. My pup is a year old now and I already know 6 others from the same breeder under the age of 1,5 years old just in our neighbourhood. Beside that our golden doesn’t have the character of a golden. She is hyper, anxious and after many dog classes she still decide she rather don’t listen. The other owners complain about the same stuff. Please don’t by your pup here.

Laura Johnston

3 years ago

Answered all my questions for this potential first-time pet mama

kobe tran

3 years ago

I just got my new puppy Skipper from Thom, and I have to say I can't be more grateful. Skipper is such an adorable little guy, and he is calm, silly, and sociable. My family and especially my sister really loves him. Skipper has been enjoying walks around the neighborhood and local park. It's also so fun to teach tricks like sit and shake paw so as first-time dog owners it's something I can never forget. Hopefully Skipper will learn fast! Thom has been very supportive, and we even got a puppy kit with dog food, a dog carriage, a leash, toys, and potty pads. Every time we have a puppy question, he gives us detailed instructions, and we are thankful for his help! Stay safe my friend, and definitely recommend a golden retriever from here.

Karishma Patel

3 years ago

Not reliable and responsive at all!

Java “javajolt” Jolt

3 years ago

Easy to navigate and lots of choices.

Gia Linh Ho

3 years ago

How much for a Golden puppy?

Don Felts

3 years ago

Our golden retriever that we received from SF golden retrievers is an outstanding dog. She is so smart and so beautiful that we would recommend you purchase your golden retriever from them. They were outstanding to deal with and we have continued our relationship with them and keeping them updated on our golden retriever. We would definitely give them a five star rating.

Bern Fern

3 years ago

We can’t rave enough about SF Golden Retrievers! We got Max from them on 2/1/20 when he was 10 weeks old along with his AKC registration application and his vaccine health record. They also provided us with a crate, food and other items to help ease Max’s transition to our home. We fell in love with him instantly. He was very soft, thick and health. Thom spent a considerable amount of time with us answering our questions and providing us with the knowledge needed to keep Max healthy and thrive. Max has an easy-going personality. He is very friendly, playful and affectionate. You could tell he was very well taken care of by this breeder. Our first week home, we called Thom quite a few times as we were adjusting. He was very responsive and offered great ideas to help Max adjust. Max is very intelligent and potty trained within a week of getting him. Max is now 7 ½ months old and weighs 70 pounds. Thank you so much SF Golden Retrievers for Max. He has brought so much joy to our family. We get a lot of compliments about how beautiful and healthy he looks. When we are asked where we got him, we rave about your organization and the love and care you put in breeding these loving dogs. You have done an outstanding job. We highly recommend SF Golden Retrievers!

Akram Madani-Sirjani

5 years ago

Thank you Thom! Our little Ava has been a joy to our family????

Cappi Osmundson

5 years ago

Thom was so super easy to deal with. All of the puppies were so well cared for and made it difficult to decide on which pup to take! We decided on a chunky lovely little girl and she has made our family complete again! Gorgeous, healthy and wonderful puppies.

Douglas Szwarc

5 years ago

SF Golden Retrievers is great breeder that truly cares about their puppies. We brought Ookii home in early October, and have been so happy to add him to our family. We would recommend SF Golden Retrievers to our closest friends, specifically because: — the care and love the have for their animals is apparent immediately once you visit. They are extremely welcoming, and the puppies are really well taken care of. — they followed up after we brought Ookii home, to confirm everything was okay. Again, it was so apparent they really care about their animals. — the documentation was well organized and ready upon our arrival. They are very organized, and it made our first vet visit that much easier. — Ookii is a really happy and healthy dog. He has an awesome temperament, where he is getting along well with our 10yr old dachshund and 10yr old cat (not reciprocal with the cat). We are really happy with our decision to bring Ookii home and feel really fortunate that we found these guys. Highly recommended!!

Gerardo Campos

5 years ago

Good dogs to get from a good breeder

Giselle Keshtgar

5 years ago

We got our sweet little puppy from Thom a couple weeks ago and our life has changed since then! He’s the smartest pup with a great temperament. I appreciate the time that Thom spent to explain all the steps that we needed to take after picking up the puppy. Great experience with him. I definitely recommend him.

Jack Beauchamp

5 years ago

Thom could not have been friendlier. We showed up, played with a bunch of puppies, and ultimately picked the best dog ever. Her temperament is unbelievable, she couldn't be sweeter. Highly recommend!

jarvis stack

5 years ago

Most amazing adoption experience, integrity and kindness through the whole process. What makes SF golden retrievers stand out is their dedication to making the world a better place through amazing dogs.

Kristie Hicks

5 years ago

Thom has been fantastic and true to his word from the start. He is very responsive when I email, call or text; even weeks after already having our puppy. He followed up after we brought her home and provided great support in our first days as new puppy parents. He seems to really care that our puppy is healthy and that we are happy with our decision to adopt from him. Our puppy is adorable and has a great temperament. I highly recommend SF Golden Retrievers!

Lynn Ching

5 years ago

Our SF Golden Retriever pup is now six months old. We could not be happier! She is a beautiful, loving and gentle dog who brings great joy and comfort to our family. Thom really cares about his dogs and has always been there when we had questions/concerns. Highly recommend SF Golden Retrievers.

Morgan Schottleutner

5 years ago

We purchased our beautiful Ellie last Friday and Thom made it such a wonderful process! Thom was immediately responsive the week prior to my initial inquiry about the available puppies and the purchasing process. On the day of, he had all the necessary paperwork ready, as well as, food, kennel, collar, leash, and food/water bowl. The quality of care and love he provides to these puppies is fabulous, in addition to, all the work and support he and his family do for local veterans. We HIGHLY recommend SF Golden Retrievers!

Pamela Colon

5 years ago

We took home our truly wonderful puppies, Sol and Melina, 7 weeks ago. They are amazing souls full of love for each other and every one they meet. Everyday with them is full of Serotonin for our family and even our Facebook friends. Thom was so helpful. He kept the puppies an extra week for us and then he and his wife came to the airport we us to make sure there were no flight glitches. I cannot thank them enough. They are four months old now.

Sanjay Rao

5 years ago

Thom is a great guy. Very responsive person

Vince O'Hare

5 years ago

After the loss of our second golden, we wanted another adult golden. I contacted Thom to see it they had any mature (2 to 4 yr old) dogs and he said they had two. The Google and Yelp reviews were good so we were scheduled a visit his Sacramento site on Saturday but he called on Friday and said he would bring the dog to our home. Which he did. The catch was he wanted $2,500 in cash only, no papers, no records. After taking the pooch in, we then requested shot records, AKC registration and rabies certificate. What we received was an email copy of a shot record which he claimed he administered. No vet records, no AKC registration, no rabies certificate. We took the dog to our vet only to find out she has a Whipworm infection. BE VERY CAREFUL. Sounds like a puppy mill

Zoe Herman

5 years ago

it sells golden retrievers, that's all I need to know

Allison Elvekrog

6 years ago

Love Thom Pham, SF Golden Retrievers, and our new puppy, Red! I could not have been more impressed by Thom and the job he is doing raising therapy dogs for families so that they can experience the same kind of loving companionship that he and his family have experienced with their therapy dogs. From the minute I entered his clean, organized garage that smelled like cleaning fluid, I knew this man ran the kind of operation that spoke to me. Clean, organized, compassionate care for puppies and their new families/owners. The back yard area with the dogs was immaculate. The puppies were happy, calm, clearly well-cared for and well on their way to potty training on their wood chips. He was not pushy, answered all of my questions, graciously sent us home with a crate, collar, leash, and toy, and even let me purchase food from him at a discount so that we had what we needed to get started. He even checked in on us the first two days and made sure to provide his cell number should we have any questions. We were intended to find Thom and our puppy, Red, who is a complete delight. Thank you SF Golden Gate Puppies. Wonderful to be able to endorse a local business! Red is now 11 weeks. We picked him up at 8 weeks...sleeping through the night, happy to play with us, super smart and responsive!

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NorCal Golden Retriever Rescue, California, Menlo Park

405 El Camino Real

Business Hours

Monday

7 AM - 8 PM

Tuesday

7 AM - 8 PM

Wednesday

7 AM - 8 PM

Thursday

7 AM - 8 PM

Friday

7 AM - 8 PM

Saturday

7 AM - 8 PM

Sunday

7 AM - 8 PM

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