Elaine's Pet Resorts Madera, California

Despite staff being friendly I am really disappointed in them only giving my dog who has never been to any sort of resort/boarding place 4 hours to determine she cannot board there. I dropped off my husky for her meet and greet and she showed fearful aggression. She didn’t snap at anyone but she did growl and didn’t want anyone to come near her. I pre warned them in our phone conversation that she is a high anxiety dog and is unsure of people at first but if you give her some time to warm up she is the best dog !! They put her in her room for a few hours by herself and then went into her room to try to get to know her, she growled and showed fear. After 15 min she allowed the staff member to put the leash on her. Took her out to restroom brought her back. Then they sent two more staff members to approach where they got the growling too and from there determined she cannot board there because she is fearful. Didn’t snap or try to bite. I don’t feel they tried hard enough to make her feel comfortable. You would think for a dog who has never been in that kind of environment you’d give it more than 4 hours and of those hours maybe had 1.5 hours of it interaction with her.

HIGHLY RECOMMEND. This was the first time boarding my dog. She has very special food requirements and isn't exactly a social animal. Elaine's nailed it! They took great care of her and I am so grateful. I am definitely going to use them again and again. My little dog had the 'celebrity' package and I consider it to have been a great value. The only thing I would like to see in the future is a live cam or at least daily pix or videos sent to email or text.

This review is specifically about day care. I have not boarded my dog overnight at this location. Really, really, happy. The day care program is an extraordinary value. Picked up a very happy, exhausted pup. Kudos to the team from Walter!

Love love love them there my dogs love it there so much..and my cat also

My Pup loves going to Elaine's. He always start wagging his tail and whines as we approach

My 5 month old Goldendoodle LOVES Elaine’s and so do I. The staff is beyond courteous and always loving. I have zero concerns dropping off our fur baby because I know he is well loved. When I pick up our dog from play sessions or boarding he misses Elaine’s as we drive away. I highly recommend Elaine’s.

They are very nice and seem to like dogs

I've branded my dog there so many times. They really know how to take care of my dog while I'm gone on vacation.

Amazing facility with the best staff ever. Treated me and my fur baby like family!!!

I was working next to it and it looked like a cool place to train your dog

Is a nice well established place for your pet with a helpful friendly staff and answers any questions you may have or concerns.

Unbelievably compassionate. Comped my 4 cats stay when we were evacuated from the creek fire. Was surprised and grateful. Would recommend to everyone. Duchess,Tramp, Mama and M.J. were well taken care of. Thankyou Elaines.

Our Dogs loved their stay at Elaines Pet Resort. They practically dragged us in the building on our drop off day! They had a meet & greet a couple of weeks prior. We picked them up after a 10 day stay and they were perfectly healthy and happy!! I highly recommend!

They are friendly enough and they do take care of your pets.

Great place to take your dogs for a fun time and very positive staff.

Friendly and caring staff. ❤

Best Dog Facility in Fresno/ Madera Amazing people, clean & compassionate just the best..

Only place I will trust with my dogs.

Greatest place to board your loved one (pet) in Madera County.

Best place to have my boy Carlos have fun♡

Have used Elaine’s Pet Resort for years for our dogs. The staff is very friendly and helpful. They offer a variety of packages for boarding your dog, which our dogs have always enjoyed. A complete pet resort! We will continue to use Elaine’s for boarding our dog as long. A 5 star rating place for pets!

I asked many times for my dog to have his toy , but continuesly they didn’t give it to him and there baths stink

Awesome place for your pets to be on vacation. While your on vacation.

Sadie loves to stay at Elaine's. I always feel happy knowing she is safe & having a great time.

Friendly, Professional staff. Pets are well cared for. I don't think they just throw your pet in a cage and forget it until you return.

We used them awhile back, and they were so sympathetic to our circumstances and made allowances for us. They were really good with our dogs, even though my one dog peed on everything and tore up her and her brother's bed. They bagged it up, which I thought was kind of funny.. Not sure what they thought we were gonna do with it once we got home, but it just kind of amused me.

The BEST in Central Valley...Elaine's lives & takes good care of your furry friends. Thank You! Arfarf

Best place for your furry friend to enjoy socializing. Staff friendly & they truly care for your pet. My Sofie has a home away from home. Thank You Elaine's

Long time very satisfied customer! I have used Elaine's for 14 years, they are great with my dog, now that he is older, they work well with accommodating his limitations.

ZAR'S favorite place for dogie playtime