305 reviews
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Yelp (246)
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Dawn Loryne
2 years ago
This was the best cremation experience I’ve had. The urn was beautiful it was all so tasteful. Thank you
MAYRA SOTO
3 years ago
I used Dr Kevin Chung for in home euthanasia and he used West Coast Pet as part of the private cremation package. I am satisfied with the service. They contacted me via email once they had a tracking number for my dog’s ashes and paw print. Once it arrived , we were happy with our urn of choice, the paw print with my dog’s name and a card and other reading material they include about the grieving process. All this took exactly two weeks. Thank you for taking care of my little Teddy. He is now home.
Shiyu Wang
3 years ago
Please avoid this company! I requested a private cremation for my hamster with West Coast Pet Memorial. However, they didn’t give back only her cremated remains as promised for private cremation! My wife noticed that because the remains are too much for a hamster! My hamster only weighs 0.7oz, but the remains we got back are also 0.7oz! (FYI, the remains should be only 3% ~ 5% of the animal). I did my research but can’t find an explanation other than they mixed my pet remains with others. I contacted the company, but they couldn’t and refused to give a proper explanation for this. This has made me and my wife heartbroken and cried multiple times. Please avoid this company before it is too late!
Rosie Diaz
3 years ago
The outside looks shadie,but once inside you can feel the warmth. I know I made the right choice on bringing my baby
Brittanny Lam
3 years ago
Excellent services. Mila Lam (white Maltese), dated service 1/08/2020. Private and view cremate packages. Spend once last time with our belove family member. We missed her so much!
Papan Tzin
3 years ago
My dog passed away at home and I called West Coast Pet Memorial, since it's fairly close to my home. The person who answered (male) was helpful in explaining my options. I told him, I wanted them to handle my dog's cremation, since I already knew what I wanted. He seemed to kind of ignore my request and told me to call them back if I decided to go with them. It almost seemed as if he didn't want to take in my dog. I called an hour later after I prepared my dog for his Journey but, no one answerd. I eventually had to call Rainbow to Heaven, which is further from my home and cost a bit more.
ღαrι νєℓ
3 years ago
Very kind and caring, they took good care of our guinea pig pet. Thank you for your services!
shivani joshi
4 years ago
We did our cat’s cremation service at Paws pet cremation! The area is shady but the inside and service were beautiful! We chose to do private service so we can be present for the whole service!
Andrew Cole
4 years ago
Took very good care of my American pitbull who passed away at 14yrs old. Very professional workmanship, as well as work space.
Addison Wright
5 years ago
During such a terrible time of grief and loss and heartache, Paws Pet Cremation provided great compassion, empathy, and understanding. They demonstrated great care and kindness, which was very reassuring. Thankfully, there is after-hours service available, making this process of farewell so very helpful.
Wayne Nabeta
5 years ago
Best place for care of your pet during this difficult time. Unlike other services, you're guaranteed your pet's ashes are your pet's ashes. The place you can trust. Wish they offered more keepsakes for sale.
Vian Boo
5 years ago
I am glad my brother referred me at PPC during the most difficult time of my life. I was so devastated that day and had to check out different places. I ended up with PPC. Their packages are excellent and the prices are reasonable. They have viewing, memorial service, & you can witness your pets cremation (unlike the other places I called). To me that's very important to say my last good bye to my baby BOO, to be able to touch and kiss her one more time. Thank you PPC for your compassion for our fur babies.
Steven Lockwood
5 years ago
Caring staff, so ready to help you through a difficult process. Great selection of goods and services, and they only cremate one animal at a time. I couldn’t stand not knowing if my dogs ashes were mixed with a stranger. They made something so emotional so much easier for my whole family. Located in a very industrial part of the city, don’t let this deter you. They even have a walkthrough on Google Maps, you can see the facilities for yourself. Thank you so much.
Stella G
5 years ago
I went with my friend to pick up her cats ashes. This place is amazing. The outside is inconspicuous and you can easily miss it. However, you ring the doorbell and walk into this amazing little showroom with a wall of beautiful urns. I was so touched by how nice everything is. Wonderful place when handling the final services for a beloved pet.
ernest egan
5 years ago
I just want to Thank the staff at Paws Pet Cremation for making us feel comfortable and confident we were leaving our beloved dog (Blu) in good hands. You blended the right amount of compassion and professionalism in our time of need to set our minds at ease, sincere thanks, Love The Egan Family
Betzy Valenzuela
5 years ago
My dad and sister took our beloved dog lucky and they said that they were so comforting and the whole process was great. When we went to pick him up the place was very warming and it made you feel in peace. The woman showed us our dogs box, his ashes, a lock of his hair, and foot prints. We love the care they gave to our family member!
Brandon Barrios
5 years ago
I took my brother’s dear Rottweiler General Maximus to Paws. Attentive, professional staff. Welcoming environment to help care for these difficult situations.
Brian Johnson
5 years ago
I've taken my two deceased dogs to be cremated, here. They are very helpful, and their viewings are very touching - to see your pet the final time similar to a funeral viewing. I highly recommend Paws.
Car Por
5 years ago
Very helpful and kind on ur bad day when one ur pet passed away thanks you lovely people of paws pet
Catherine Guzman
5 years ago
I took my beloved bearded dragon, Hanna, in for cremation at this location. The workers were incredibly kind and understanding of the pain i was going through after losing my Hanna. They patiently walked me through the steps of cremation and picking out an urn for Hanna. All my questions for the price of the urns, cremation and any additions such as clay paw prints and other accessories were answered in detail and i was assured that my Hanna would be handled with care and would be ready to be picked up two to three days from the day i took her in. After everything was taken cared of and payed for i was given privacy to say goodbye to my dearly beloved Hanna for the very last time. ... i returned a nearly a week later due to scheduling issues and again, i was greeted with warmness and i was given Hanna’s official cremation certificate, the towel i had wrapped her in(they ask if there is anything the animal has that you would like to be returned to you), and her tag. All was given to me in a brown paper bag with a beautiful tag that says her name and Hanna’s urn was given to me in my hand. I nearly cried tears of happiness knowing my Hanna would still be with me and that she was treated kindness within this facility. I highly, highly recommend taking your pets to this location, you and your dear pet(s) will be treated with love and kindess ❤️????
Elizabeth Percle
5 years ago
Pet Paws did a wonderful job with the love of my life my 11 year old pit bull Brazil. I was amazed how beautiful they made her look at the memorial. I truly thank everyone involved from the bottom of my heart . Everything we requested was delivered on time . They wrote a beautiful note to us and also put a tag on the bag of how much we loved her . Although we grieve everyday for her and miss her terribly they helped a great deal at Pet Paws .
Ellen Arnett
5 years ago
Most compassionate people ever, at a time when we needed it most most most. Highly recommend them for everyone.
Sonia Madrid
5 years ago
Such a wonderful place Caring service Patient and Kind ❤️
Kezia Norton
5 years ago
I love this place! The entire staff that I dealt with had the upmost respect for me and my Bella. They are also the most affordable and reasonable in LA. The BEST part is it’s beautiful inside. We were brought into a private room that had a bed in it to put my Bella on. They let me sit with her and take my time in saying my goodbyes. Thank you Sierra and the rest. I will refer you all to any of my friends.
jennifer lopez
5 years ago
I loved this place took my baby when he died and couldn't have asked for a better experience. I couldn't even talk during the paperwork portion but the girl was very understanding and gave me my time. Really appreciate the comfort.
Jasmine Anaya
5 years ago
My Son and I want to Thank Pet Paw Cremation from the bottom of our hearts for helping us with the aftercare of Our Little Furbaby Gizmo. We were so worried and scared of what to do. I called other places that were not very helpful, charged to Much, wouldn't answer or call back. When Pet Paw Cremation answered the man I spoke with after hours was so kind, compassionate and informative. They actually all are!!!! I can't Thank All Of You Enough!!! The Wonderful Young Lady who picked up Gizmo is so Professional, Respectful and Compassionate.???????? Today we went to pick up Our Little Furbaby Gizmo and The Wonderful Young Lady that picked up Gizmo at our home was there to help us once again. The place is Beautiful and Peaceful and the way Our Baby Gizmo was given to us with Such Beautiful, Personal Presentation????????Our Hearts are Broken but you all Helped us through such a Tragic Time. We Are Truly Thankful For The Amazing Way everything was Handled???????? Our Little Furbaby Gizmo is back Home with us???????????? God Bless You All!!! ????????????????
Esperanza Romero
5 years ago
I strongly recommend this place. Excellent caring, thoughtful customer service. Gave me a lot of comfort and peace of mind, and some closure... I would definitely go back to them if I ever had another lost and I tell everyone about how beautiful my experience was and how comfortable I felt with you all handling my little girl Mama's.
Jorge L. Silverio, D.C.
6 years ago
Losing a family member is always painful and a time of haze and confusion. Thanks to the nice people at Paws Pet Cremation, the process was made a lot smoother and tolerable from the time we step into their premises. They make every effort to be sensitive to the emotions one is dealing with and keep the paperwork and the questions to a bare minimum, which was deeply appreciated at such a traumatic time. We highly recommend to come through at that painful, sad moment of losing our furry friends who bring us nothing but love and comfort throughout their lifetime. They deserve to be honored and treated with dignity in life and in death, and that is exactly what you will find in this place. Thank you for taking care of our beloved kitty Pepe.
AMB Berghammer
6 years ago
After our devastating loss of our Baby Girl Tia suddenly the way they handled me brought me back faith in humanity. Caring an understatement compassionate and so kind that now that we are passing our second pup we will return.
Deana Lopez
6 years ago
Loosing a beloved pet is never easy, Paws Pet Cremation staff was very sweet, kind and understand. Made the process a little easier, they offer pick up or you can take in your cherished pet. The office is nice and quaint. And thier prices are affordable. RIP Miss Purrdy. Thank you Paws ????????
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