VCA Blue Cross Animal Hospital Las Vegas, California

Took my dog there because he is in pain, I thought he was going to die- they were not helpful, or empathic to him.

To start with, I cannot say enough good things about this hospital and its staff. Our dog Jack needed surgery on a tumor and because of his diabetes we were very concerned. After taking him to 2 other vets, we didn't feel confident at all. Luckily, we were referred to VCA Blue Cross Animal Hospital. The moment we met Dr. Susan Wiggers, we knew we were in the right place. She immediately put our boy Jack at ease and performed a thorough examination. After her diagnosis he was scheduled for surgery to take place few days later. Surgery was a complete success and she herself called us to let know how he was doing and when to pick him up. When we got there they brought him to us in an exam room and Dr. Wiggers stopped in to tell us about the surgery, then a nurse explained all about the post surgical care at home. Jack was awake and happy. It's been a few days and there have been no complications of any kind. Dr.Wiggers got in touch with us several times to check on Jack's progress, which we really appreciated. From the polite, efficient front desk and technicians at VCA Blue Cross, we couldn't be more pleased. And awesome Dr. Wiggers! Do not hesitate to take your pets there. You'll be happy you did.

I had a concern with one of my dogs and was unable to bring him in as he was in back pain and did not want to be lifted. I called Blue Cross Animal Hospital leaving a message. Doctor Tack returned my call in about 5 minutes. He took time out of his busy schedule to immediately return my call. He was very accommodating, knowledgeable, honest, and informative. He would not accept any payment for my dogs telehealth call. Great job Doctor T!!!

Great vets. Very knowledgeable. Front desk is helpful and happy. Great first impression when you walk in to the office. They treat my puppy like they love her and that makes her feel super comfortable.

Super super nice people so patient ???? the vet assistant John is so nice and lovely with my dog she absolutely loves him. Cries when he leaves the room. Thank you blue cross for amazing service always ????

I take Winston here. He loves them.

Dr Martinez is thorough, informative, and has the best bedside manner. My only regret is that I didn’t use her for my veterinarian needs in the past. As of almost two days ago, my dog received a dental cleaning and, aside from being a little whiny, groggy and experiencing a bit of discomfort, he’s recovering perfectly. Thank you so much Dr. Martinez and staff for taking such great care of my Airman.

I was totally disappointed in the front desk. Our normal Vet was booked-out into the next week so I asked if another vet was available in that my dog was in a lot of pain. I was told someone would be available in 2 days and if I needed someone today that I should call another vet. End of conversion. P.S. and now 2 days later she is gone. End of conversion

Worst service I've had in a long time. Used to love this place and would make the 30 minute drive just to continue going here. I watched the employees stand outside car doors forcing dogs to stand on the asphalt in 100+ degree weather. The individual we worked with lied to us, then went inside and told the Dr we agreed to things we hadn't. When the idividual brought the dog out and we asked for his name he was extremely disrespectful and made my girl cry. I called inside to get the guys name and learned that the manager was out for the rest of the week. I left a voicemail with the manager last Wednesday and still havent received a call back. Went back on Friday to pick up the dogs medication and was informed that they returned it to stock even though we stayed we would be there Friday to get it. Had to wait an hour to get the mess. We will not be returning to this business.

My puppy Summer and I have been going to VCA Blue Cross for nearly a year now since I first purchased her from the Petland in Boca park with which they are partnered. I have nothing but good things to say about them. The staff is entirely friendly from the people in reception to the veterinarians and all the supporting technicians in between. They've each treated summer like shes family and I've had full confidence in their ability to take care of her. The treatments and visits are usually reasonably priced for this part of town and for the caliber of staff that they employ. Dr. Wiggers and Dr. Martinez are both highly recommended by both of us and we look forward to seeing them again throughout Summer's life.

Horrendous pricing. Just trying to help others not having to go through this.

They gave my dog an ear infection

Nickle & dimes you. Said here why don't I trim his nails for you, then comes back with another bill for me to pay for a service that's free from every other vet I've ever had.

I recently purchased a puppy from petland located in boca park and was told that I have 5 days from purchase date to take my puppy in to give a stool sample to check for Parasites and that the office visit and stool sample is covered by petland if done within the first 5 days. Once given information I made my appointment and went in, the reception desk was pleasant and when I went into the exam room I met someone who I believe would be considered a nurse assistant who then asked me for my large packet which held all puppy information which was given to me from petland which I then provided. About 5 minutes later Dr. Bora walked in who at first seemed pleasant, we chatted a bit and then I asked when my puppy would be due for her second set of shots. Dr. Bora then informed me that she looked over paperwork and that my Puppy received her first set of shots at 6 weeks and she doesn’t agree with that, she then said she wanted to start the shot process over. At this point my puppy is 9 weeks and I did not agree! After her telling me all the things that could happen if I didn’t follow her recommended schedule naturally I freaked and told her that’s fine. Dr. Bora then asked me if she could take my puppy in the back to give her the shots and I said no I would like to hold her while she’s given them. I’ve have many dogs I’ve never had them taken to the back to be given shots. Dr Bora started to show her frustrations and began to show handle my puppy with less “soft” care while “ examining”. Dr. Bora then walked to the back to get the “vaccines” and when she came in she brought a huge tablespoon of cream cheese for my puppy to eat while she was giving her, her vaccines! At first I didn’t realize what it even was and without my consent or any attempt to give me info on what my pet was ingesting my puppy began to lick the cream cheese. My puppy was 9 weeks old at the time and weighed 2lbs! I was in extreme disbelief and beyond infuriated. I then sarcastically asked her so does that mean I can give my dog a puppaChino from Starbucks?where she replied well, see how she responds to the cream cheese and if she’s fine then sure you can give her some. to say the least I was beside myself at that point but held it together! VCA holds a strong name for trust and comfort but with doctors like that it’s extremely concerning to think what goes on behind closed doors with our pets when we aren’t around. Petland should rethink there contract with VCA blue cross animal Hospital!

Rip off and robbery kind for customers in daylight !!!!! SHAME ON YOU!

Blue Cross has been our vet for many years, and continue to be a part of our family. They love our pets and much as we do. They always go the extra mile to not only provide top care, but answer questions, double check everything and make sure we are completely informed.

As always excellent service. Drs and staff are the best.

Blue Cross Animal Hospital is a very good place and I'm grateful for the care they give my Bella and my Buddy. Dr. Borba is amazing as is Dr. Coats and Dr. Wiggers. That's the good news - now the bad news. Wait times continue to be a problem here - the last few times I have had to wait nearly an hour after my scheduled appointment. They apologized yesterday as there were walk-ins and emergency situations along with being a little short-staffed, but this has been systemic of late at Blue Cross Animal Hospital. They have to work on being more punctual. That said - have no plans to stop going there because I know my pets are receiving first class care.

This vet is great! Clean, efficient, friendly and great with my pups! Kind of far from me, but worth it!!

Staff was very friendly and patient,

The best veterinary care in Las Vegas! I have been taking my furry babbies here for over 10 years and there is no one else I would ever trust with their care. The vets treat your pets like they were their own. The front desk staff is helpful and very friendly. And I must mention the grooming services as they are top notch. This place is a one stop shop for all your furry babbies care needs.

Miss Lynne & Dr. Martinez are awesome! Great customer service, knowledgeable, patient and quick! The office is clean and everyone is professional and friendly. If you need a vet, please try them. I promise that you will not regret it! :)

I wouldn't take my Annie anywhere else. Lynn at the front dedk was especially kind and helpful.

I love Blue Cross Animal Hospital. They work by appointment which I like very much. Dr. Coates is terrific. The staff is friendly. It is so close to my house! The best!!

blue cross animal hospital is a wonderful place where I can take my cat knowing she will get the best care.

We love Blue Cross Animal Hospital so much we drive from Pahrump to bring our dogs to see Dr. Tack. All the caregivers at BCAH are fantastic and I would recommend any one of them highly. There is also a tech there named Johnny who is so amazing with animals as well. Every single staff member is kind, caring, and terrific.

The wait was a bit long. Dr. Martinez is great she took her time with us answered all of my questions I'll be taking my dogs to see her from now on

The Vet took time and interest into the exam and history of my 2 fur babies. I appreciate that especially as they are getting older.

GREAT doctors and GREAT staff here! Been going here for 7 years now for both my dogs and cats. Never had a bad experience and the course of care given to my animals has always been the best!

very good with our skittish pets no questions too dumb very thorough