155 reviews
All reviews (155)
Yelp (95)
Google (60)
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RENEE MAY
2 years ago
This place is stupid they took so long to give vaccines. The lady said we could only pay card( only )there no sign that says card only I never heard of anyone not wanting to take cash . I would think you would close your register till the last client leaves. They gave us paperwork with the wrong date they almost forgot to fill out our vaccine card if we didn't remind them they gave us no receipt. They didn't explain anything not impressed at all. Those techs in the back need to learn customer service . Definitely not returning.
Darcy Douglas
2 years ago
I needed an appointment within a few hours and Thrive made it happen. They took such good care of our cat and made us feel welcome.
John Erlach
2 years ago
Huntington Beach thrive/thrive staff is always awesome. Only problem with (any) thrive, is that you have to go through an awful call center to get in touch with a location.
Michaela Quiñonez
2 years ago
Alright place. Was in right away but not that much communication. Says it’s affordable vet but really is very expensive. After my puppy shots I’ll be finding a new place.
Betsy Gough
3 years ago
I brought our little Taco in today for a follow-up, a vaccine and some anxiety issues. Jovon was great and friendly. He took really good care of my little buddy. He was thorough, understanding and genuinely tried to make my life easier! That's something you can't beat. Thank you guys!
Patty Hernandez
3 years ago
Great vets and nurses. LOVE THEM!!#
Master Fly Jedi Cunningham
3 years ago
At first I got good care here but when it comes down to it they are just a chain Veterinary Hospital charging up the butt for everything. The care is as high as they can give considering their client numbers and present state of Veterinary medicine and it's oversaturation with pet owners during covid 19. People who work there do what they can, it's just lost its personal doctor patient feeling I suppose. And no matter what if my dog is fine you're going to try to sell me something that's the corporate part I imagine
Kathy
3 years ago
Thrive has been great on two occasions treating my dog for different issues. They were fast and professional and a great value compared to other facilities. They have been able to serve me much faster than other options. I will definitely visit them again.
Marvin Chase
3 years ago
Very busy hot to get their early
Patricia Barbosa - The Barbosa Group
3 years ago
I will not return to HB Thrive in HB. Dr. Lecesme would not agree to speak to me, or call me when she had time to discuss my dog's need for a refill for Appoquel. The lack of consideration for my dog.'s suffering the manner in which the tech told me i could not get a refill and could not speak with vet is unacceptable. My dog needs a refill of Appoquel for itchy skin. He is scratching himself raw and is very uncomfortable. He has been on this medication for over a year. The tech told me i could not get refill without the vet seeing him first. There are no appointments until Wednesday, 2 days from now. I cannot take him this week because of work problems. I asked if i could speak to the vet, or get a call back to discuss my dog's medication (been on it for a year). I wanted to tell Dr. Lecsme if i could get a few pills I would schedule a check up next week. The Tech told me the Dr. would not speak to me and would not call me back. I have never used a vet that was not willing to speak to me about my pet's needs. My beautiful Lab is scratching himself raw. I cannot trust a vet or tech that is unwilling even to discuss a pet's health because of a policy that a vet can modify. Cheaper maybe, but how is my dog being treated behind the closed doors if they are unwilling to speak to me about my pet? I am done with Thrive HB and Dr. Lecesme!
Stephanie Martinez
3 years ago
Amazing experience, very quick and efficient. Super nice staff! They took care of my sweet Bella and she is already feeling so much better!❤️
Pride Baby, Yas.
3 years ago
The staff was very nice. Little to no wait, and they took care of my fur baby!
T K
3 years ago
Our lil baby's dr. Friendly, knowledgeable, just really great people
Mark Hemauer
3 years ago
I took my 24 year old cat there because he wasn't feeling well. He was diagnosed, treated and ready to pick up in less than two hours. The staff there is very kind and helpful. They were so thorough and went over every option and cost. THRIVE is a great place to take your pet(s) for affordable quality veterinary services.
Sandra Tillman
3 years ago
They treated my SuzieQ excellent. Everyone was very nice and the cost for her treatment was very affordable. I will most definitely return.
Lotus Vu
3 years ago
Many selections, good prices, nice service.
della maldonado
3 years ago
This clinic was amazing and professional the girls were very patience with me when we had to put monkey ???? cat down. Thank you
William Watson
4 years ago
This review is not necessarily about the vet care, but instead the sales practices around said care. I took my pups yesterday to have their routine shots and shots they were due for. Once sitting in the room with some type of physicians assist, she attempted to have me sign multiple “estimates” without displaying which each estimate included. I am a sales person by trade, an ethical one, and instantly realized what they she was trying to do. For the first dog, I had to go through the estimate by line item and remove things that were not necessary. Same thing for the second dog. Even after requesting the puppy package to be removed, the PA/sales rep quickly shifted their iPad screen and tried to have me sign with said package still intact. I requested a second time to have the puppy package removed, at that time which they did. The issue is that the PA’s “recommend” several things for your pet which are not necessary. Instead of being your consultant for your animal and telling you what your pet needs, the staff is simply pitching you 75% of the time on useless services. Anyone who used this vet needs to review their bill and request a refund/or sue for unnecessary charges services.
Sarah Franciuc
4 years ago
This is most definitely affordable as well as easy to navigate! The app makes things so quick and easy. Scheduling appointments, contacting your vet etc! I absolutely love it
Syv Solorio
4 years ago
It's "affordable" they looked at my cat ,told me she was dirty and charged me $83. She needed a shot and it was way more expensive then anywhere else. Don't bother with these locations.
9 50
4 years ago
I came in for cat food,and noticed that they had a Vet I will check it out at a future date.
Brenda Grieshaber
4 years ago
I called to tell the vet that my small dog ate a grape and that I needed them to induce vomiting. I was told that they couldn't handle that. I was then told to take him to emergency. The emergency vet after I arrived asked me to call poison control and would not help until I did. Poison control was backed up and said it Could take an hour or more before they called me back. I called the emergency vet again and asked to speak with a vet and they put me on hold and never came back to the phone. I called Thrive back and told them the situation and they said they would have someone call me when they got back from lunch. When I called back 15 minutes after they were supposed to call me they again said sorry we don't handle grape poisonings or inducing vomiting. Now at this point- at least according to the internet as no professional has been willing to help me, it is too late to induce vomiting. I am now waiting for the next few days waiting to see if this will kill or seriously injury my dog. My question is why can't a vet office that can perform surgery not do a simple procedure such as inducing vomiting. At the very least be willing to talk to the owner and advise them of the best course of action. Especially as I am a current customer and pay extra for thrive + to have my examinations covered. Usually if a dog needs to have vomiting induced it is a very time sensitive matter and instead of being able to take him to a vet 5 minutes away having to take them much further risks the outcome even when the emergency vet (VCA) is willing to help.
Darren Swift
4 years ago
This is the least hung up store I have been to ever since this outbreak scenario has been taking place.
Eileen Brady Withee
4 years ago
Get place took great care of my dog
gummybear splash
4 years ago
They treat the pets very well. Get vet.
Hannah Kilbourne
4 years ago
Manger pretend to be the vet
Iyesha Stultz
4 years ago
I initially liked this place. Most of the staff, and the doctor we had, were very nice and helpful. The past 3 times I've come in, the receptionist with the long brown hair with blue streaks, has been very rude. She acts snobby and gives a lot of attitude. I've only been here a handful of times for a couple issues, but I'm really thinking of not continuing to use this vet because of this receptionist. She always acts very put out that she has to do something.
Kelli Stebbins
4 years ago
My daughter made An appointment to have her cat sedated, shaved and her teeth cleaned while she at the clinic for another visit. She called when she arrived and was told she has no appointment! I work in the store and have heard complaints from my customers also. Today the call center even told my daughter that the vets do no type of grooming! Your people need serious training or to be fired for not doing their jobs. The reputation of the vet staff and Petco is being damaged by appointments not being put in the computer or just deleted. The call center made another appointment for her while she was on the phone. When she walked into the clinic it was nowhere in the system!! Beyond ridiculous!
L Danielle
4 years ago
I thought they were on the up and up but I was so very wrong. Now, after how much money (NEVER got signed up for the monthly savings plan because their machine kept refusing the same card that was used to make the outrageous payment I had …
Linda Collins
4 years ago
They are so wonderful with Lance. He is big Alaskan Malamute and very sweet and lovable, but hates going to the doctor, but they are so patient with him and they give him great care.
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Business Hours
Monday
8 AM - 6 PM
Tuesday
8 AM - 6 PM
Wednesday
8 AM - 6 PM
Thursday
8 AM - 6 PM
Friday
8 AM - 6 PM
Saturday
8 AM - 6 PM
Sunday
9 AM - 2 PM
Popular Hours
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