Woodward Pet Hospital Fresno, California

Sohi service has gone down over the years... His lack of professionalism by calling you while you wait in the car speaks a lot for the level of service/compassion you are receiving, it felt like a call center, telling me my issues and sending a email with a line item price list...It was not like this in the past. I do not feel informed or able to have a professional conversation with this vet anymore with the process he has in place. Easy to push and sell services that benefit his business when you're not staring anyone in the face. When explaining the issues and needs he spoke over me and was flat out unprofessional and ready to end his day at 3pm promptly.. I will never refer anyone here let alone allow his lack of professionalism while on the phone to be a deciding factor in my dogs health.

Dr. Sohi is wonderful! He was so great with my very sick dog and was very thorough in his examination. His bedside manner is exceptional and he very carefully explains his diagnosis and his recommended treatment. His support staff, particularly Jackie and Phaedra, are equally delightful and professional. They treat your pet as they would their own and always take the time to talk to and pet them. It goes a long way in making my nervous and shaking dog feel more at ease. Love, love, love Woodward Pet Hospital!

The business owner does not allow customers to enter the office even though state has fully reopened covid-wise. I’ve brought my dog for checkup and vaccination two days ago. It was 110 degrees outside. My vehicle’s A/C was not able to handle the heat outside so I asked one of the employees to let me wait inside of the office. The employee who opened the office door said that it is their policy and they can’t let me inside despite the heat. She claimed “My boss doesn’t want people inside the office and it is his policy”. I replied that I will be wearing a mask, but she still refuse to let me in. This seems somewhat inconvenient, I do not feel like my rights as a pet owner are addressed. Imagine situation-I bring my dog for certain services( extra blood work for neutering even though my dog had it done at that office 1,5 months ago), told to wait outside, not asked what are my concerns, end up waiting for -1-1,5 hours outside in crazy heat, meanwhile not really sure which exactly diagnostics being performed on my dog, then just handed the bill of couple of hundreds $$ for completely different purposes. I do not feel like I can make an informed decision and have a decent conversation with the vet, it is rather- pressured services, just sign here and pay there. I do not know what the treatment is based on, and where all the charges coming from, I am not given the opportunity to participate in healthcare decisions for my dog.

Woodward Pet Hospital is our go to place for our pets needs. Dr. Sohi and staff understand how important it is for my fur babies to get the best possible care and they definitely get it at Woodward Pet Hospital.

Bad customer service, rude front desk. There are many vets in town choose someone else!

They did an excellent job helping my dog. And years ago they were able to save my fur baby from parvovirus. Amazing! Absolutely amazing!!!!!!

Always great! Caring and compassionate.

Dr Sohi and the staff knew my girl (German Shepard) before I took her in after her owner passed.. they have been there for us all the way. Very knowledgeable and their love of our pets shines through..❤ very reasonable and great care!

Had an appointment at noon and still had to wait over an hour to be seen.

So I’ve always liked Dr. Sohi. I thought he was the best vet we’ve ever had. Never been thought to think there was a problem before. Until today unfortunately. A little bit of my backstory. I live between Hawaii and Roseville California. So generally about 3 1/2 hours distance from where my dogs are at times. So at times I’ll call the vet check up on them and then I’ll pay the bill if there’s an issue going on. Today my dog how had Staph skin infection going on from a previous allergy problem. Doctor Sohi said he had ordered shampoo. I requested if I could go ahead and get ointment as well to ensure that it was fully taken care of. When I called Dr Sohi, he came on the phone and started yelling at me. Told me that he didn’t want to do business with me anymore because I was too difficult. And told me to take my dog somewhere else. I was devastated! I mean I was crying uncontrollably. I felt bad that my dog was suffering and I couldn’t do anything about it the present time. I was trying my best and this doctor did not care. All he cared about is whether or not you want to do what exactly he want to do or not. It was so sad because I really had like taking my dogs there. But this is the truth of it… He’s not really who you think you might think he is ....don’t know if maybe some of the COVID-19 stress is catching up with him. But I just cannot believe the way that I was treated! I tried calling back later in the unit secretary was even more defensive with me and insisted that I go somewhere else. I was completely polite and kind and just trying to figure out where the hell this was coming from. And I just met so much attitude! Unfortunate this time I suggest picking a different vet! No one deserves to be treated this way irregardless if they choose to do certain services and not certain services. That should not be an issue. Shame on this but for the way he treated me! I was very upset in tears and he should be ashamed of the way he spoke to me!

As always, everything went smooth and timely. Staff is always professional, friendly and accommodating. Dr. Soho is very knowledgeable, kind and truly concerned for your pet's well being

Can't say enough how wonderful they are!! My dog is like my child, so I was a little nervous to drop her off. But they were in communication with me many times throughout her visit, they were patient with her high anxiety, and they were very gentle and loving to her. If you are looking for a vet that truly cares for your dog when you drop them off, look no further!

Great place! The staff is welcoming and service is excellent. Dr Sohi answers all the questions and concerns and he explains everything. He is knowlageble and professional. I highly recommend this place, they will take care of your pet.

They took great care and continue to take great care of my Long haired GSD Gretta! Very grateful to staff and Vet!! Thank you!!

I was in a frantic because my poor Lola girl was not doing so well. Due to COVID things are different, we usually go to the Care Vet, but it just so happened they were only do appointments, I felt the matter with my dog was urgent. We were heading to the Pet ER on Blackstone, and I saw the sign Pet Hospital on First in the shopping center and pulled in. Called from my car as instructed, they came out and took her in, realizing that I did not have an appointment they were going to turn her away due to their rooms being full. I was upset but understood, it too was appointment only. Audra comes out and says that seeing the shape she’s in, they will take her despite it being full and no appointment. My heart ❤️ was filled. They kept her in and I waited for the call. Dr. Sohi, was so thorough and as I work in the medical field I see the importance in that quality especially for the patients peace of mind and understanding. They took great care of my baby. Ever person I spoke to was kind, helpful, and you can tel they truly care for the pets that come through their doors. We took Lola home, with a handful of medication, and she’s improved and doing so well. I received a phone call 24 hours later from Audra asking how she was doing? And wanting to be sure we stayed in communication on my dogs stools and her behavior. I love Care Vet but feel in my heart the switch to Woodward Pet Hospital will be best. Thanks again for all your help and making an exception to see her.

Seemed very nice. More info. After Monday. Kitten gets fixed.

Doctor and Staff always very attentive, treat my pets like were their own.

Amazing staff, I have been going here for about 6 years and its honestly the best office. Dr Sohi takes time to explain everything and answer all the questions, and he is so good with our dogs. The staff there is amazing as well very friendly, especially Phaedra who really makes us feel like family. I wouldn't trust my girls with any other vet unless I had no choice!

The staff is incredibly friendly to all pets. The prices are extremely fair compared to the services. Dr. Soshi explains results thoroughly while hearing all concerns. He offers to print or email any lab results for personal records. This place gives me the most peace of mind. Highly recommend for any pet owners who seek the best care.

Compassionate, professional and reasonably priced. I'm super happy with the staff. They're friendly, thorough, efficient and considerate of my needs. The clinic is conveniently located too - what more could you ask for?

Staff was very nice and patient and was able to help with all my questions

got a same day appt. after our current Vet said it would be next week. The Vet. and staff were very courteous and answered all our questions. This is our Veterinarian hospital from now on. Really nice job and thank you.

The staff is always and friendly. When we have had urgent things come up, they were helpful and worked to get us in.

My doggies love everyone here. They cannot wait to be greeted by the friendly girls and Dr. Sohi. We have had need of same day appointments a few times and they have done everything to accommodate us. We have been coming to this veteranarian for many, many years. I would not take my pets anywhere else. We get the best care here; Dr. Sohi is very knowledgeable and makes sure to explain test results and diagnosis for any issues my dogs or cats have. He is very gentle with both my dogs and cats, as are the girls. We love them. M. Coles

Dr. Sohi and his staff are so awesome. My dogs love them. I'm so glad I found them as our family vet.

Dr Sohi is wonderful with my kitties and has an equally amazing staff, wouldn't go anywhere else

Not very friendly, not a warm atmosphere.

So grateful for Dr. Sohi and staff. They have shown genuine care for my animal family as well as for the people in my family. We have a challenging set of medical problems and the consistent care received has helped us to navigate stressful illnesses. Thank you to staff and dr. alike.

Woodward Pet Hospital was awesome when our 14 yr old Chihuahua needed his shots. They held him , cuddled him , and talked to him in such a caring way. They they clipped his nail at no charge. I had told them I was going next door t the pet store to get his nails clipped. They then said they could do it at no charge. They all truly love animals. Thank you.

The girls there are all so nice they treat my Raskal so good he's like a big baby when he's there he actually sits & stays for them, he doesn't like the shots part but does really good after that. :)