37 reviews
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Yelp (15)
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Angie G C
2 years ago
The staff are very kind when they speak to you. If you request a paw print off your pet, be sure that they specify it in writing on the invoice. My family and I waited 2 long months for our girl's remains to be returned and in the end we didnt get a paw print we requested for tattoos. When my call was returned for this grievance, I was basically told I must've been confused. I didn't appreiciate that, especially for the amount of money and time it took to get our girl back after her death. We are angry.
Melissa Jackson
3 years ago
The staff here is very empathetic and go out of their way to show compassion. They only got four stars because they left my daughters pet at the vet's for a week and a half and I had to make several phone calls in order to actually speak to a person. They did upgrade the urn option and took steps to pick up my daughter's pet right away. I would recommend them to everyone who has lost a pet, you just need to be persistant when trying to contact them.
Tina Z (rocksie67)
4 years ago
They were very caring people ,and helpful too.
Stephen Stone
4 years ago
Thank you guys so much you handled the passing and cremation of my little precious who I miss very much you guys were very kind and thoughtful during this difficult time thanks again. I would highly recommend their services.
Shelly Domenici
4 years ago
They were wonder and caring . they made me feel better by knowing that my beloved Maggie Lou would be in good hands.
Claudia Cotner
4 years ago
Very competent pet cemetery for cremation and what they return. It took a bit too long, but the care and sympathy made up for it in a very big way. The card they include is very touching and will bring you to tears. For cremation I highly recommend them.
Deborah Garcia
5 years ago
I had never been here, but let me tell you these people have soo much compassion and they truly care about you and your furbaby. Definitely would highly recommend this place.
Russell Frost
5 years ago
I am so pleased with everyone I worked with here. We lost our beloved little tink early this morning while we slept. We just moved here and had nobody to turn to and they helped us in more ways than one. Will always speak highly of them. Thank You.❤
ranahowell
5 years ago
I would give 5 stars but it is almost impossible to get ahold of someone in the office over the phone. Otherwise they are very kind and understanding when it comes to the loss of a beloved pet.
Michelle Delena
5 years ago
The service was amazing and the staff was very sincere about my loss of my precious dog Piggy. They were informative and helpful. Thank you Jim and your staff....
luis martell
5 years ago
We unfortunately have used there services 7 times. They have always been kind and professional. We leave feeling our fur family has been respectfully taken care of.
Marilee Scott
6 years ago
Having used their crematory services for many years, 3 times this year alone, I find them to be caring and loving in the handling of my beloved furbabies. I highly recommend this company for their highest quality of service and love.
Almendra Black
6 years ago
Peaceful and beautiful.... the staff always made me feel that they cared about my fur family
Isabel Neves Denney-Rocha
7 years ago
When I lost Wyatt I was devestated. He was my fur child. I wanted him to have the respect and kindness he so deserved. When I walked into Fresno Pet Cementry, I was greated by Cindy who was so caring and empathic to my loss. She explained to me the process and handled Wyatt with caring hands. When Mr. Barbato called me he said softly, "your baby is ready to pick up". They truly understand how we accept our fur babies as part of our family, heart, and soul. I am truly thankful to you, Mr. Barbato and Cindy for your kindness, integraty, professionalism you gave to me and Wyatt. Sincerly, Isabel Rocha
Joan Dagsaan Andaya
7 years ago
Losing our Neo was so heartbreaking and devastating. I never had to deal with this before, he was our first dog so we didnt know what to do or who to turn to. I can't thank pet er and fresno pet cemetery enough for making such a difficult time less stressful. And especially to Mr. Jim at Fresno pet cemetery for taking care of our neo and his remains. We are forever grateful to you.
brenda hill
8 years ago
Sadly I have lost quite a few parvo fosters since working at Fresno Humane. The staff at Fresno pet cemetery has been so nice and accommodating.
Linda Kellas
8 years ago
All 4 of our girls are buried here. They are the kindest, most compassionate people ever. They do everything to make a heart breaking death easier to deal with. Thank you so much for taking care of our girls!
Amy SnowFlake
9 years ago
Thank you for all your support and love you showed my sister n law..she lost her baby girl sapphire at eight years old..she was such a loving and caring dog..she got sick out of nowhere..we all ache and hurt at the passing of sapphire..she will truly be missed..this pin is so unbearable..but all your love and support you shown my sis n law is much appreciated..we can't wait to have her home with us all..God bless you all..
edwin dodge
10 years ago
when we lost are beloved mary jane due to cancer it was a very devastating time for us...we contacted fresno pet cemetery because we wanted to have her cremated and receive her ashes ...the owner knew we did not have alot of money and …
Doris Moscatelli
11 years ago
I would like to know more about it.
jon abston
11 years ago
It is so hard to describe the loss of a pet..... yet everyday these people deal with the emotions of that loss with complete compassion and professionalism. My family has had 3 loved pets cremated here and the comfort provided by the staff was extremely appreciated. Thank you!
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