Companion Animal Health and Rehabilitation Center Escondido, California

161 reviews

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Reviews: Companion Animal Health and Rehabilitation Center (Escondido)

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Yelp (70)

Google (91)

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Chelsey Beckley

2 years ago

I cannot recommend Dr. Jennipher Harris and her team at Premier Veterinary Surgery as well as the staff at Companion Animal Health & Rehab Hospital enough. If you are in need of a board-certified veterinary surgeon, look no further. Dr. Harris is a mobile vet surgeon who does some of her cases at this facility in Escondido. The quality of care, communication and customer service I’ve received throughout the entire process has exceeded all of my expectations. After my 3 1/2 year old black lab was diagnosed with a Mast Cell Tumor, Low Grade II following the removal of an unsuspecting very small skin tag by our family vet, we did all the work up (imaging, labs, organ aspirations, etc.) through an oncology specialist and were able to determine that the cancer hadn’t spread and a revision surgery was the best next step to remove all of the remaining cancerous tissue. After researching, comparing availability, cost, location and of course experience and skill, we decided to move forward with Dr. Harris. Danena on her team worked diligently with us through the busy holiday season, even updating me on surgery availability and keeping me informed of where we stood in the process of scheduling, on Christmas Day. Additionally, Dr. Harris’ bedside manner is so kind and gentle yet confident and reassuring. My pup, Naia, absolutely loved her and immediately felt comfortable with her. It’s almost been two weeks post-op and Naia is healing great. I am so grateful to have found Dr. Harris and her team. Thank you for the incredible care, skill and overall patient experience!

Karen Carlson

2 years ago

Wow! Awesome people! Great pet care! Love them

Deanna Lengua

2 years ago

Dr. Knox and his staff are awesome. My dog got seriously ill last year and we thought we would lose him, but Dr. Know turned it around. Definitely recommend this place.

Bo Clark

2 years ago

Dr. Knox and staff are awesome and I recommend them highly for your pet's care.

Chris Wilson

2 years ago

Very pleased with Companion! My new Veterinarian.

Dixie

2 years ago

Dr. Knox the vet was very thorough and great with my dog. The staff was all friendly and helpful. I have had a terrible time finding a vet. Even to get to Companion I had called 5 different vets prior to being referred to them. I feel comfortable taking my dogs to their clinic.

Sarah Janich

2 years ago

I have been more than satisfied with Companion Animal Health & Rehabilitation since we started going in June 2021. As a first time puppy owner, I have had ALL the questions, and every single time I call they listen and help. Everyone from the receptionists to the vet techs and Dr. Knox are truly a pleasure to speak to and always more than happy to assist, answer questions, and keep me informed. The techs here go above and beyond to ensure that I have a clear understanding of treatment and any necessary after care; one of the techs (Britney, I believe) even showed me how to trim my puppy's nails safely. I've also spoken with Amanda, Juliana, and Carla when I've called and every single time they have been professional and so kind. I am extremely pleased with their care for my dog, Jovie, and their patience and thoroughness in every single thing they do. Thank you all for your hard work and excellent customer service!

Travis Chrisman

2 years ago

I took my golden retriever there because he had bad hips. I had numerous issues with the facility with the worse being a dead dog and 0 explanation. I called in when I noticed an issue and they advised me my dog was normal. My dog died hours after that.

Sariah Bahner

2 years ago

They got my cat in really quickly and were super knowledgeable

TIBETAN DRAGON བོད་འབྲུག་།

2 years ago

I took my dog for his shots. They were friendly and customer service is good. One thing is that they have different prices range for the curbside and check in person. The curbside service was cheaper than check in person. The difference is $20. Due to sanitizer service. I was wow. Thanks to Covid-19. I was thinking, was it necessary to charge $20.. maybe $5 or $10.. sounds more reasonable.. What if there's a another virus break out, so all the business are going to charge different service for that particular outbreak. Just a thought!

Sweet Hard-Biceps

2 years ago

They've been wonderful to my little kitten who my girlfriend and I rescued from the streets. They made him comfortable while they gave him the treatments he needed and we're very effective/efficient. PLUS my battery died while I was waiting and one of the Vets cam out and jumped my car for me! Until they could do that they gave me a cool, unoccupied room to rest in with my kitten so we could protect him from the heat. 10/10 will come back every time I need veterinary services. Probably not when I need my car jumped but it's good to know I can if I NEED to XD

Barbara Rollins

2 years ago

Called weekly for months to get an in person appointment. When we arrived they said "we only do in person visits in the morning"......but said they would make an exception if we paid 20 per dog to clean the exam room. really? Warm and fuzzy place.......we have 3 pets and spend a fortune. haven't responded to my emails.

Amanda Chastain

2 years ago

My dog Hank had some chronic health problems and while on a trip to CA he became very ill. Per my friends recommendations, I took him to be seen at Companion. The Vet was very straightforward with me and although he didn't have good news, he truly had my dog's best interest in mind. Sadly, I had to say goodbye to my beloved dog that day. The Vet and staff were all very comforting and made the process as smooth and humane as possible. Thank you Companion for helping me make the right decision and for ending his pain and suffering.

DK1

2 years ago

Very knowledgeable very caring staff and doctor can't go wrong here.

Laura Elliott

2 years ago

Very caring techs and doctor and good explanation. Before they begin with anything, they come out with the prices and the explanation of what they're going to do. They won't do anything until you agree to it, which is good because many vets will go ahead and do whatever and then charge you later. I just wished the spaying wasn't over $200 but being near the coast, I can understand that. If you bring two pets at the same time, you get 10% off the second pet.

Elle Meno

2 years ago

Dr Knox & his staff are so kind and caring. I like that he's progressive as well. From natural remedies to physical therapy. These people are the best!

Angel Hernandez

3 years ago

My 4 year old American Staff Terrier has gotten 2 TPLO surgeries with Dr. Knox. First surgery was October 2020, I had a lot of questions for them before and after her surgery. The staff and Dr. Knox answered all my questions, their knowledge, professionalism and compassion made the recovery less stress full. Second surgery was 2 days ago, I know my dog is in great hands. If you love your pets and want the best treatment for them, this center is the place. Thank you Dr. Knox and staff for taking great care of my dog Piper.

Stephanie Malady

3 years ago

My vet recommended that I bring my Greyhound here, as she was limping and possibly had a groin injury needing physical therapy. I called Companion and was able to get an appointment quickly. I dropped off copies of my greyhound's Xrays in advance, and Dr Knox did a physical exam of her to see where she was reacting to pain. They diagnosed her with a groin injury and recommended that we do a few sessions of laser therapy, which they were able to start that day. It was easy to schedule the future therapies. They have been so nice to my Shadow, and everything has gone smoothly so far. We are only 2 visits in, with at least 8 more to go, but I am happy to have my greyhound in their care. Today the tech was so nice, when he brought her back out to my car. We had a quick chat, and I thanked him for helping her. He was kind and I was happy that he had been able to pet her, while she had her laser therapy session today.

Carol DePola

3 years ago

Dr. Knox and his staff are amazing with my 2 cats. They genuinely care about their wellbeing and I have no desire to ever go to another vet.

Miles Tilly

3 years ago

Good service, safe, and convenient.

Michael Sainten

3 years ago

My latest visit was a breeze. My dog is so much better now. He has thanked me repeatedly so I thought I would pass it along. Dahbie says "thank you" Dr. Knox!

A1 Faith

3 years ago

Called and had an appointment the following day. Quick drop off and pickup. Very friendly professionals. Thank you for taking care of Tortilla.

Alec aka Marissa Lane

3 years ago

Great customer service great pet care

J Jg

3 years ago

We make the Drive. They are great! Recommended for Rescues.

Kellie Hodawanus

3 years ago

This review is not based on the knowledge of the vet, but on the service and overall care. I will give the pros and con of my experience. Pros: easy to get appointments, even at last minute for emergencies (within business hours). Staff is pleasant. Prices are comparable. Patient and willing to answer many questions Cons: poor communication. Almost zero follow up. Vague diagnostics, need to probe to get a thorough understanding of findings. One of my experiences: They agreed to see my cat without apps. on a Monday. He had been vomiting all weekend and stopped eating Sunday. I got a call early afternoon saying they needed to do blood work and x-rays. I agreed to x-rays, and if they couldn't find the problem to do the blood work. After x-rays I was told by he appeared to have swelling of the pancreas, diagnosis pancreatitis. When I went to pick him up, they told me to come at 5 which is closing time, the Dr. came out and reaffirmed the diagnosis. He explained the medicine he was giving me would be for inflammation and one for appetite. He said there would be one for vomiting, but then after I ask for clarification of administering the meds., he said there were 2 and one of them would help with the vomiting. I had to ask a bunch of questions about why he thought it was pancreatitis and not a blockage or diabetes or something else. He didn't explain the seriousness of the diagnosis At all. The next day, my cat was still not eating, it was the 3rd day without food. My research said it is very serious if cats don't eat after 3 days. I called the vet wanting to know what I was really dealing with. I wanted to know if I was going to have to euthanize as he was rapidly declining and I had found out from personal research how serious this was. I spoke to a tech who was very nice, calmed me down and said to just relax and be with my cat and not project stress on him, but to just be comforting. The vet would call me back later. He did not call back. I called again the next day, day 4 of my cat not eating. He was now just lying on the floor looking like road kill. Vet finally called me later that day. Just before he did, my cat had finally had something to eat. I continued all meds. and he got back to normal. After that last call I had no follow up from the vet. Forward to 5 weeks later, my cat starts vomiting and crying again. I call the vet right when office opens to see what I should do. The receptionist says vet will call later that afternoon, or by 5. At 5 I called back ND was told I was 3rd on the call back list. He NEVER called me back. This is a serious life threatening chronic problem my cat is having and his vet is doing NOTHING! This is just one experience. The vet handed lacerations on my other cat great, but then gave me antibiotics for another cat that had hair loss on his nose and said "let's see if this works" basically didn't know what it was but if the meds. worked it meant it was an infection. Hope this gives you enough info. to make an informed decision.

Chantal Grissom

3 years ago

I was referred by my brother. I absolutely loved everything about my experience with Companion, their staff and Dr. Knox. They treated my 4 legged fur baby with such care and love. I felt the sincerity. I truly appreciated everything. They are now pur go to Vet every single time. I highly recommend Companion! Thanks for everything!

Kelly

3 years ago

Companion Canine Health and Rehab has been a life saver for my dog. Because of Dr. Knox, Natalie and all his staff, Moose has improved tremendously due to the hydro therapy sessions he is doing and will continue to do. I can’t imagine where we would be at this point after several knee surgeries without them! Thank you all for everything you do and have done for Moose! ❤️ See you at our next hydrotherapy!

Sm Abbott

3 years ago

Very nice place. Employees are very kind and loving to our dog. They help and have answers all questions. Due to COVID they have set up a good system to bring in our pet with minimal contact.

Travis Tantlinger

3 years ago

The new location is great, parking can be a bit tricky so you might want to show up a little early. That being said, you can really tell how much Dr. Knox and his staff care about their patients. They treat them with a level of care and patience I've never experienced while visiting a vet, which as a cat owner I feel is an absolute necessity.

Pedram Cameron Hoss

3 years ago

I have been a client since I got my new dog back in Feb. Very friendly, courteous staff. Specially now with COVID, they really do go the extra mile. Dr. Knox is awesome as well. I go there regularly to get food. Please be thankful to the staff. They are frontline heroes. They care for our babies.

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Companion Animal Health and Rehabilitation Center, California, Escondido

320 E 2nd Ave

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