1st Class Pet Salon Escondido, California

What a JOKE! My sister was training to be a bather here, she loves animals but doesn't have experience. The OWNER Danielle communicated with and trained my sister. …

First class isn't an exaggeration! Danielle is a competent, talented professional who prepares dogs for show. She is a seasoned professional who knows grooming and does a great job communicating with clients. Won't take my poodle to anyone else.

We brought our dog to First Class because they could take her same-day for a basic grooming (wash, nail clipping, gland expression) but deliberately expressed several times that we wanted the hair around her paws and paw pads to be trimmed because she had been slipping at home. It was acknowledged by the owner. I was told the grooming was to take 4 hours (!!!!). There were only 2 other dogs. When we picked up our dog (15 min early) she was sitting in a kennel. Who knows how long she had been in there! and we were never notified that she was done as a courtesy to be able to keep our dog out of the kennel as much as possible. The owner then told us that her paws didn’t need trimming, And elected to not do the part we explicitly asked for, Based on her own opinion even though we explicitly asked for it to be taken care of. We were charged full price ($50) anyways. Now we have to go to another groomer to get her paws taken care of. We will not be going back. It makes sense why they had same day availability when other groomers do not.

My 14 y/o Jack Russel is terrified of having her nails trimmed as a result they were really long. I had tried many different ways to do them myself, the the screaming (mine and my dog's ) was ridiculous! 1st Klass had my girl in and out in no time and with minimal drama! Already booked my next appt. Thanks guys!

Best pet groomer in the world ... well the best groomer i know. Has groomed our family dogs for over 20 years.

definitely not going to this place again. handled my dogs very very roughly, choked them and made them bleed. the staff were also very rude and extremely unprofessional

i went into the establishment only to be yelled at by the lady behind the desk!! She rudely apologized only after being heard by her supervisor. came in 30 minutes early so i expected a wait, but sat in the PATHETIC excuse for a lobby for an HOUR and a half due to front desk lady not doing her job right! It was Just a bench!! No couch, no table, just a BENCH. Afterwards my poor dog was bleeding. The Malicious girl that cut my dog claimed "they don't feel the pain." if i could i would rate 0 stars :(

I just came in to have my dogs nails cut, and the staff was very nice, handled my pet very kindly, and her nails looked great.

They can handle my 90lb manchild and are committed to making his experience a positive one every single time. ❤️

Honestly I was very disappointed to come in here. The salon was humid and smelled like they were smoking inside. I’ve worked at a few salons and this was by far the worst I’ve ever stepped in. Very unorganized and not first class at all. I only went to turn in my resume but just by the looks and attitudes of the owner and lady that was offering me an interview did not make me feel welcome to come back. I hope they improve but in the meantime I would not recommend any customers to come here. They are not professional or have any standards for dogs that should be in a clean and smell good environment with good room temperature.

Danielle is an excellent groomer.

Great groomer and the results are phenomenal

Best pet groomer. Been loyal & happy customer for almost 20 years. Will not go any where else!!

Danielle and her experienced staff have groomed and taken care of my dog multiple times now. I will not go anywhere else from now on.