Citydog! Club Culver City, California

My dog was at the Culver City dog city club for almost three hours! When I called he was just finished. That means he was in a cage for two hours! They could have called us to let us know that the groomer was running late but instead let our sweet anxious dog wait all that time. Outrageous and unprofessional!

Great place for your furry baby!!

My dogs appointment was at 9:00 am and we arrived at 9:13 a little late due to unexpected construction on their street.. however supposedly there is a 15 minute grace period but since their clock appears to be 3 mins fast, they would not groom my dog and unapologetically didn’t seem to care about us being long time customers. We disputed over a 1 minute difference in time and when I ask to speak with a manager, I was told there was no manager working.. which seems odd to run an establishment where there is noone to make reasonable executive decisions in how to treat regular and now former customers. Sometimes being petty can cost more that being flexible. We will not be returning but based in the attitudes of the staff, it’s obvious they don’t care!

My dog seems happy,I feel safe leaving him here for daycare

Very clean, very friendly and knowledgeable staff. They know how to customize the experience based on a dog's temperament and comfort level. They were able to give me a socially distanced tour of the facility. Made me feel very comfortable and secure boarding my dog here! I know he will be well loved while I'm on vacation.

My dogs appointment has been cancelled, apparently genesis can’t groom my dog because she has to leave at 5... my appointment was for 4pm it doesn’t make any sense! I was also disappointed on my last appointment as she didn’t do anything requested on my notes I requested to not have his ears trimmed and they were trimmed .. ALOT... any how they are not returning my calls either! As I was going to let it slide once again but they’re not returning my calls to re book so Another customer lost well done city dog club Culver City

Friendly staff, always clean. My dog is always ready, she looks great. The groomers are professional. Already have my next appt in the books.

Very helpful staff, very clean, great services, couldn't ask for a better doggy experience. We have boarded dogs for 40 years, this is the best we have used. great grooming too.

This is one of the few places my dog will walk right into and not look back. The facility is clean and the staff are always super friendly and knowledgeable. We really like the grooming services and are just starting with daycare. It's nice that they board as well so that he can be somewhere familiar while we're away.

I called CityDog 3 minutes before they closed to speak with a friendly rep who helped me schedule something for the upcoming weekend. This was me and my Airedale Terriers first visit and I was weary from past groomers not familiar with her breeds cut style, not only did the receptionist assist, the groomer spoke with me before to make sure we were on the same page and I was reassured, my dog looked absolutely beautiful and she was ready within the time they advised when I dropped her off???? We will for sure be back! Using the online registry prior to visiting was helpful with paperwork and minimal exchange for safety precautions as well which was much appreciated. Thank you again!

would highly recommend avoiding this place and taking your dog to a small business that deserves your business. this place is garbage. my dog's grooming appointment has been cancelled three times in a row with little to no heads up. no discount on a future appointment because of their inability to manage a schedule. nothing.

My dog has separation anxiety and he only does well at CityDog. He gets so much more anxious at other day care places. CityDog matches doggies to their size and temperament. We love that we can add a walk or walks which gives our dog a break in his stay. Environment is clean and the staff is cheery and positive. We appreciate that they welcome our pupp with his anxiety and the staff does their best to help him. We can tell when we pick him up how well he does there. He is not super stressed or whiny as he is at other places. So Grateful for your caring staff!

Citydog! Club always ceases to amaze me. I've even made it a point to venture to Culver City for my fur child's monthly grooming. They really do such a beautiful job. And, trust me, I've been to quite a few groomers. They're cleanliness and respect to the current pandemic has made me feel at ease bringing him.

My dogs have never looked better! Great service, thank you

I love Citydog! Club. I've used their services at multiple locations and am always very impressed with the quality of the customer service and care. The staff is always friendly and quick to check in and check out my dog. I highly recommend Citydog! Club.

Took our rescue greyhound to the Culver City Citydog! Club for a al la carte nail trimming. We were very worried about how our skittish rescue would react, but the employees made her feel very welcome. when they brought her back to us, she actually tried to run into the back where she had gotten her trim! Dominic E. was our groomer and he was excellent. He clearly loves dogs and is awesome with them! He came out to (socially distantly) tell us how the trim went and give our dog some more scratches before we left. we will definitely be back, in particular to see Dominic E. The other employees were also helpful, both on the phone when I called to ask questions and schedule, and in person.

I've been taking my pup, Betty, to Citydog! Club Culver City for almost two years now and she absolutely LOVES it! Even after all this time, she can barely contain her excitement as we walk up to the front door where the staff always greet her so warmly. As a pup parent, I love that I can check in on her via the webcam system, and that I get a "report card" at the end of her stay. While Citydog! Club Culver City is the cleanest daycare facility of all those I initially toured, I love that I can get Betty groomed prior to bringing her home after a long day of playtime with her friends. Thank you Citydog! Club for taking such good care of my fur baby!!

I am very glad I found a safe and friendly place for my dog to go. I love that you can watch them on the webcams and see what they are up to! Having such a non-dog loving dog, I was worried about his social interactions. But to my surprise, he loves going to daycare. He socializes and has a great time, I was totally wrong about him. The staff are all nice and recognize him when he comes in. A+ on daycare!

We had a 6-month birthday party at Citydog! Club for our puppy Wrigley, and it was one of the best parties I've ever been to. The play pens are pristine and spacious, with so many toys and treats for the pups. The staff was so friendly and attentive, we could not have asked for better. Wrigley got his first bath and grooming at Citydog! with Jason, who was the nicest guy and took great care of him. Wrigley smelled like a fresh and clean with a hint of blueberry! We will definitely be going back to Citydog! the next chance we get.

Great grooming! Very reliable, clean, and safe.

I can't say enough about CityDog. My dog is a rescue and is afraid of new people and she loves her groomer so much. They had curbside pickup and drop-off available and they wore masks so I felt very comfortable taking her in. They did such a great job like always.

My Dog was loved, and super clean. Im so happy i found this place its a great deal all around. the people there really love their job and love the dogs too. I will definitely be returning :-)

City Dog Club has been great to our Multi Pooh Deligha. They are always very kind and respectful. We took Deligha to 3 or 4 Groomers prior to going to City Dog Club and after our first visit there we knew it was the right place for Deligha. Thank you Citydog Club forba great experience.

They do a great job watching my pooch! She always comes home very happy and very tired.

They always pay attention at every detail of your dog and listen you what you have to say to understand your dog, for me is the most important thing when you are looking for a day care or boarding, also is always clean.

Incredibly kind and caring staff for the doggy care of our pups dreams!

Fantastic staff! Loves our furbabies.

The Team at City Dog Culver City, and specifically Ana, who interacted with our dog, was fantastic,. They did a great job recording our dog's time with other dogs and how he played and spent his time with both dogs and humans. Our pup came home tired and worn out from the great time he had there. City Dog also did a great job demonstrating what our dog was eating. By placing his leftover food in bags it allowed us to see how much he was not eating (characteristic of our dog). We knew he was eating based on his desired to play and socialize and not because he was limited to food. Our dog loves boarding overnight at City Dog and he does not smell awful when we pick him up because the Team keeps the play yards so clean. We appreciate that!

So happy my boy Rocco loves City Dog!!! I knew I would but its more important for him. He get's excited when we turn down there street! The Play park is the best, love to take a peak on the doggy cam to see him having a blast. Also just tried the Grooming dept and that was fantastic. He smelled and felt so great after his play day. Very Happy to have this in our hood. Thanks again City Dog, you will be seeing Roc soon!!!

Great place! I took my dog here for the first time and he really needed a cut! He was so excited and left very happy and clean :)