149 reviews
All reviews (149)
Yelp (48)
Google (101)
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Sal Escamilla
2 years ago
Awesome staff very helpful and knowledgeable! Highly recommended this especially if you don't know much about your Doggos
Francisco Amial
2 years ago
Great selection of organic selection for dogs. Prices are a bit high but nothing crazy. If you are all about supporting small local business then the $3 price difference from Amazon is well worth the local support.
Jay Johnson
2 years ago
Cashier was unable to understand two requests for a bag when buying cat food cans...then hands me a box lid instead?
Randy Patterson - 9QSCA
2 years ago
The only place I buy my cat food. Thank you.
Sarah Conway Schnurr
2 years ago
This is my go-to location for pet food and treats! My friend and I have been to multiple IB Pet locations in San Diego, and this one is the winner - the store is always very clean and well stocked, and every one of the employees is very friendly, helpful, and welcoming. We've always felt comfortable the entire time whenever we go there. They feature local customer's pets up on canvases on the wall - we met one of them (Tofu) there! Great selection of healthy and natural options across every category, and they make an effort to stock locally from local farms for products like goat's milk. Would love to see additional promotion of local products. They also have a really nice rewards program, and many of their brands have loyalty programs associated with them. This IB Pet was actually the only location we've been to that actually pointed out the rewards & loyalty programs - which was astonishing for us to learn about, given we had been to the Rancho San Diego location many times and had never been told about it previously - despite almost all of our typical purchases being eligible! Thank you for a great experience every time!
Heather Guerrero
3 years ago
Went to everywhere pet stor an these guys had what I needed. Definitely check them out first
Miller Canning
3 years ago
My dog Franky loves to go there and so do I!
Deborah Lichtenberger-Patterson
3 years ago
The employees are always so kind and helpful. The store is always kept very clean. They carry quality raw food for cats & dogs. They also give Military discounts! ***Always support small businesses in your community. They need us.***
Charlene soto
3 years ago
The staff here is always %100. Been going for years and they are always knocking it out of the park with customer service and pet knowledge. Thank you!
Cecilia Cazares Olloqui
3 years ago
Friendly, and the best selection of fine, refrigerated dog food. Best treats and average prices. ????????????????????????
Niccole Rumans
3 years ago
Very knowledgeable staff and unique gourmet dog food. Perfect if your pet has sensitivities to the basic big brands.
Jill Miller
4 years ago
Great pet store. Good variety of healthy foods. Very nice and helpful staff.
Shannon J
4 years ago
Very helpful and I will be back
Ryan
4 years ago
Staff is super friendly and helpful. Explained the difference in foods and helped me find exactly what I was looking for.
Linda Levin
4 years ago
Personal service you can only get from a small business! ????
Aisha Indria
4 years ago
Helpful staff. I really needed some guidance with my picky eater Queen Taylor (Belgian Malanois mix) I think we may have a solution ????????I appreciated all the healthy suggestions!
Cristina Ortega
4 years ago
I absolutely love this pet store, every employee is very friendly and knowledgeable. The biggest plus is knowing its family owned and that I am helping out in this pandemic!
Dan Cummins
4 years ago
Great local store. Staff go out of their way to be helpful and nice!
Daniza
4 years ago
I come here to buy my dogs' food & whatever other necessities I need. I like that the staff is always very knowledgeable about the products they sell here. One time in particular when I went, this employee named Ray was super friendly & helpful. We left with smiles on our faces because her positive attitude was just so contagious. I'm sure she had an awesome smile even though we couldn't see it from beneath the mask.
Dustin Wright
4 years ago
I love IB Pets the staff is super helpful and is always so friendly with my fur baby, they make sure she gets everything perfect for her diet and grooming needs
Franco Ausano
4 years ago
We went in and accidentally forgot our mask but Tatiana was kind about reminding us and even offered us some. We put our mask on and despite our forgetfulness, Tatianna still treated us great and took care of us. She will be why we come back. Thank you for hiring her!
Gordon Bordson
4 years ago
Great customer service, friendly workers.
Jeff Davis
4 years ago
Best place for all your dog, cat, chicken, and rodent pet needs. Take advantage of Goat's Milk Monday.
John Lawson
4 years ago
Love the techs and vets. We have two corgis and they make us feel like family.
Jeremy Nicholson
5 years ago
The staff are always friendly and helpful. They always have all my pets needs plus some. The store is always clean and in order.
Jose Baza
5 years ago
Small pet store but it has what you need.
Jonathan Gonzalez
5 years ago
Wonderful customer service from the employee that was there.Great customer service.
Julie Brown
5 years ago
Friendly always off to carry the dog food to my car
J Hughes
5 years ago
Pleasant staff and atmosphere. I went here specifically to purchase Wondercide flea spray. Look it up. Large store inventory. Many things you may not find at the megastores.
Erasmo Ramos
5 years ago
The staff was very friendly and helpful. They do have a variety of stuff in stock.
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