337 reviews
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Yelp (69)
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Phillip Marable
2 years ago
Extremely patient and very understanding
Joan Moreno Herrera
2 years ago
Staff was awesome. Got chipped and license...book appointment online...No walk INS.
Joan Moreno-Herrera
2 years ago
That are amazing. Schedule an appointment. You can't get service without one
Linda Cottrill
2 years ago
Very efficient, kind, knowledgeable, I've adopted two dogs in last three months and they get along very nicely. Thanks CVAC.
Elvira Ema Acosta
2 years ago
Very friendly staff. Found a lost dog and they took him in.
Beatriz Ontiveros
2 years ago
Went to have my dog microchip to obtain the offer for the month of December and I only pay $15 dollars.
Ana Rangel
2 years ago
The most amazing staff as they care deeply for all the animals. We had a wonderful experience with them when we had to bail my sisters 3 fur babies out lol. In conclusion always consider adoption so many fur babies need a home????
D Robbs (D Harris-Hopper)
2 years ago
Great place. Friendly staff
Fair reviews Based on my Experiences
2 years ago
This location has absolutely amazing caring staff who are friendly and helpful. During my Microchip visit, my fur baby made himself known in multiple locations. The staff were not rude about it and I wax apologetic willing to clean up after my pooch. However, they had a system and said its normal not making a scene of it.
Jennice Langford
2 years ago
I adopted a kitten for my daughter .we love the kitten so much she brought so much joy thank you we planned on adopted agian.
Kathy Wells
2 years ago
The Chula Vista Animal Care Facility is a great place from which to adopt a pet. The staff go through every effort to make sure they fit the right pet with the right potential adopter. The animals are spayed/neutered, dewormed, given a health check, treated for any medical issue, given needed vaccinations, microchipped, and given a behavioral check (and licensed for those living in Chula Vista, Bonita and Lemon Grove). Animals are well taken care of while at the shelter. Staff will educate owners regarding things to know about bringing a new pet into the home especially if there are other pets and children. They are thorough. Adoption fees are among the least expensive in the County. The focus is on finding animals homes. I have had 2 successful adoptions. Check out this shelter and give a homeless animal a loving home. After all, wouldn't you want to be treated the same way if you were homeless? Thank you.
Kimberly Ayers
2 years ago
Not sure why this place is in the 4 star range, the employees here have the most horrific attitudes, on top of not doing a complete assessment on a dog before adopting out. It seems like to me they make up policies as they go. There’s no structure. They need help and a attitude adjustment.
Martin Washburn
2 years ago
Put a chip in my dog so she can be found if lost nice people
suri and friends and my reborns life . langford
2 years ago
We adopted. A kitten and we plan on a adopted in the future and the people are very nice.
Edward Sanchez
3 years ago
Kind of irritated due to fact that every time I go there the dogs have been adopted or they've been placed on a hold for some reason and they don't tell you why and they don't post their adopted but when they are adopted I've noticed that some of the dogs have been staying there for days
Houdini Athena
3 years ago
$25.00 adoptions during November. Mostly Pitbulls and Huskys. Do your homework and if you adopt, make a lifetime commitment. These animals deserve it.
Jake Turner
3 years ago
Came in on Tuesday and was told it would take 3 days MAX for my application to be approved. We put a hold a cute terrier mix and it’s been more than 3 days and the terrible staff at this shelter can’t even answer the phone or call you back. Chula Vista shelter isn’t interested in people rescuing there Dogs from the horrible cages they put them in outside. Tried to help locally but I guess we will go to SD Humane at least they answer the phone and have a kind gentle staff who are there to help.
Ken Cole Ken Cole
3 years ago
They at least let you walk thru and see if your animal is there .the front desk is always extremely helpful and kind. Unlike the bonita facility . They won't even let you see if your animal is there that really concerned me .why won't they let us walk thru. But that's bonita. Thumbs up for Chula vista .very clean facility and they care about the animals .. you can just tell. Good job guys and thank you
Maria Munoz
3 years ago
They don't care about owners being reunited with their pets instead it's about the loneliest most harsh and filthy be aware of your pets. Should they be accidentally picked up and taken here you will be heartbroken by the environment the lack of support and love while being there. I couldn't afford to get my dog back so they are going to adopt her out to another for 75 dollars but I'm charged 300 not worried if she misses our house and it's sad when everything they get is funded and donated to begin with, and the pets emotional well isn't a concern. I wish I never need to go there again.
ray madrid
3 years ago
Great place to find a family member a new pet
S Corona
3 years ago
Any place that helps animals is AAA+++ in my book
Yvette Rochelle Pennerman
3 years ago
Very nice and helpful staff
Jannelly Herrera
3 years ago
I called this place to see if they can accept a Kitten that I found on the street and they told me that they do, however when I get there they told me they don't accept kittens unless they are hurt that I should just release the kitten on the wild because they eventually find their home. My point here is what if the kitten got abandoned? I do understand adult cats but we are talking about a kitten. So if you find a kitten don't even bother to take it to the shelter.
crystal Stang
3 years ago
The staff that works here seems like they dont have time of day for people who love their pets but have to quarantine their pets due to Karens for neighbors. While pet was in quarantine I was not allowed any contact and when I brought personal items for the dog when we went to get him out they told me they didn't have them ....
Beth Rydholm
3 years ago
Turned in a stray dog
Cynthia Gutierrez
3 years ago
I've been having issues with a neighbor and her 3 dogs. Everytime I have called this place I've always have had a kind person who is very informative. Thank you for all you guys do. I appreciate you. ????????????????????????????????
Julio Ramirez
3 years ago
I was able to see the animals and although I didn't find mine they referred to other places and resources.
Olga Moreno
3 years ago
she is very sad she needs her family
R Deltoro
3 years ago
Just you Amana. For making it easy and quick????????
Magui Arce
3 years ago
Long wait, people rude cutting others in line. Staff do what they can. They are good with the animals. Thank u
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