76 reviews
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Yelp (30)
Google (46)
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John Hawkes
3 years ago
Best grooming place in butte county. Excellent service and very good pricing.
Joan Bennett
3 years ago
It was it was wonderful as usual she's a great dog groomer and loves the animals and the animals love her highly recommended Joan Bennett
Aaron Miller
3 years ago
We used to pay $50 to have our Pomeranian groomer at a different groomer in Chico, but every time he got back he would chew at himself and bleed. So this year we switched and chose carols because of the reviews. After scheduling our first appointment I was upfront with his sensitive skin and the groomer was very understanding, even took note and had me text to let her know if he was biting at himself. He has a great hair cut at less than his old groomer. This is a great groomer. We’re moving out of state and unfortunately will not be able to use this groomer any more but we scheduled a fresh cut the day before we move. I recommend 100%.
Anthony Williams
3 years ago
This is our new puppy's first visit to a Carols, and they were so great with him. They are very patient and caring. They were and to fix our hack job of a trim and make him a lot more comfortable in this heat. They are following the Covid mandates, rules, and regulations so they can remain open for all of us. After reading some of the reviews on here and other sites I think the following needs to be said. People need to understand that they have a family to feed and have to follow the government and cdc regulations to remain open. Some of you complainers need to be patient and understanding. This is a great family that loves your animals almost as much as you do. Support your local businesses.
Jacob Alan
3 years ago
As my dog got older he required more specialized care for hygiene and these guys are the best in town so far in my experience. Very cheap as well. It's easier to text for an appointment and wait for a response later in the day, there's only one or two of them in the shop so their hands are too full to answer phones most of the time but the option to text is great!
Cindy Macdonald
3 years ago
Took great care if our dogs!
Peggy Patterson
3 years ago
Been taking my Dogs to Stephanie for awhile now since 2008????????
Christina Jones
3 years ago
She listened to how I wanted my dog to be groomed, and she did! Great price as well
pamela samuelson
4 years ago
She takes amazing care of my dog!
Michelle Adkins
4 years ago
Had one of my best experiences with getting my dog groomed here. I have a rescue and I’m always afraid of leaving her anywhere for more than a couple hours. Stephanie made sure to update me hourly on how my dog was doing. There was no cuts or scrapes and my dog was happy when I came to get her. Also they did a phenomenal job on her cut. Will most definitely be taking her back here!
Katherine Mesa
4 years ago
Unfortunately they weren't able to get my pup in as they are all booked and my girl needs special attention. But... This review is for Stephanie, who went out of her way to help me find a groomer who would work well for me! She worked after hours to give me some recommendations. Blown away by her consideration and helpfulness. Thank you!!!
Holly Watson
4 years ago
Always a good job and very friendly.
Connie Pacheco
4 years ago
I have just moved back to the area and needed a groomer. Stephanie was extremely helpful, professonal, and quick at responding. We set up an appointment and I could not be happier with her work! If there were 10 stars, she would get it! Thank you so much... Im grateful to have found Carols Dog Grooming!
Cheri Floyd
4 years ago
My tiny dog hates being bathed but she doesnt mind coming here. Great people and they are very loving to my baby Luna
Betsy Wassermann
4 years ago
Over the years, Stephanie has saved us so much money in vet bills because she has found things on our dogs that we didn’t know were there and that needed attention. She does a wonderful job with the dogs. She’s a hard worker as is her husband and they really take pride in their work. We are moving to Oregon and really going to miss her. She is the only groomer these dogs have ever known. Stephanie even called our new vet in Oregon to be sure I made a good choice! We will miss you!!
Ann Hayes
4 years ago
Stephanie is always knowledgeable and great with my dog. She is also a very nice person.
Angel Gomez
5 years ago
Always great and very accommodating for my older dog. My dog has a hard time standing for grooming now that she is older and they always work with her by letting her lay down and grooming around it or taking breaks.
dave p
5 years ago
Great service and great prices
Debra DiPasqua
5 years ago
They are really good at grooming and my dog always looks amazing after they work their magic!
Debra Ramsey
5 years ago
Everyone is very nice, my dog loves them, they are very gentle and sweet to all the pets.
J D
5 years ago
My dogs absolutely love going to the groomers now that we go see Stephanie, Rob, and family. They take their time, allow your dogs to get used to each step of the experience. I highly recommend!
Jamie Tibbles
5 years ago
We take all our dogs here for nail trims and bandit our shihtzu to get groomed. Stephanie and Rob are the best.
Jerry Sweley
5 years ago
Stephanie and Rob are the ONLY groomers I will ever trust.
John Burgoon
5 years ago
Stephanie and Rob are AMAZING!!!! our boys are always spoiled when they go in for their spa day
Karey DW
5 years ago
Great service, super friendly staff
Valerie Hix
5 years ago
Stephanie is so good gwith my dog, Max snd always cuts his haur just like he wants it. I am really thrilled to have found such a great groomer for my furbaby!
Sims Family Sims
5 years ago
My dog is scared to death to return to this shop. Normally an easy-going dog, pulled herself out of her harness and ran away when we went back for her second grooming appointment.
Mardy Teigland
5 years ago
Love Love Love Carol's. Always the best treatment for our dog. Love and compassion.
Natalie Williams
5 years ago
By far the best groomers in Chico. I take my poodle to Robert and he always does an excellent job. Also great for bigger dogs. I like that I can text to set appointments and get a text back when my dog is all done. I would recommend for all dogs.
Pearl DiGenova
6 years ago
I love Carol's Dog Grooming. Stephanie is such a pro and always makes the fur balls look awesome. She has been grooming my mom's Lhasa Also for many years and today is the second time I've had my Pekingese done. She is very good at cutting exactly how you like it and also great for people like me, who have no idea what they want. I can't recommend this place enough. It's worth waiting a few days for an appointment if she can't get you in right away. She also texts if you get the cell number off her voicemail!
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Business Hours
Monday
8 AM - 5 PM
Tuesday
8 AM - 5 PM
Wednesday
8 AM - 5 PM
Thursday
8 AM - 5 PM
Friday
8 AM - 5 PM
Saturday
8 AM - 5 PM
Sunday
8 AM - 5 PM
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