Ridgeline Veterinary Clinic Cathedral City, California

Staff is very knowledgeable and caring.

Vet was able to see our dog the same day we called. The staff is wonderful and very knowledgeable. Our dog is on the mend. Thank You

Absolutely trust Dr.Reedy with health of my pets.

Top notch services ???? well oiled business ????

Finally found my vet, and I’ve been to several. Friendly staff. And they don’t try to sell you a bill of goods. Close to home too. A very positive experience. I recommend them highly and will to others also. So happy I found them.

They never answer phone or return calls. Bad values

After many years of not seeing Dr Reedy as we were too far away, I’m happy we got her back as our cat’s vet. She is empathetic, honest, caring and knowledgeable. Very safe and calming visit today. Highly recommended.

I start by saying my pups do not go here. I tried calling for an appointment since I am new to this area. 1st call I left a message and did not hear back for over a week. 2nd phone call 8 days later and got their voicemail again so I left a message stating this was the 2nd message left. Someone called me back within 20 mins and mentioned I wanted to make an appointment. They had nothing available for a month, wow! I am not sure if they are just short staffed or if they just don't give new patients much thought but, it just left me feeling disappointed...????????

Always our go too for our Dogs ...the best

Thank you so much for helping me

An observation Dr. Reedy may want to consider. Phoned Ridgeline Veterinary Clinic to make an appointment for a somewhat urgent issue (thinking 7 - 10 days, not something you want to leave go for too long). 24 hours after leaving the message, I did not hear back so I called again. Left another message after which someone called me back after about 30 minutes or so. After explaining the situation, I was told they could make an appointment for September 14th (8 weeks out). WOW, I have never waited 8 weeks for a vet appointment (my first since COVID-19) so I do understand that some are taking a bit longer than usual. I asked why such a long wait to get in? We are just booked out that far, we only have one vet. My next question is, Why are you taking new patients when you are really not able to handle what you have now? Crickets... Are you short of staff? I asked. No, we have a full staff and we are taking new patients. A few points: If you are waiting to see patients 8 weeks out then you probably should not be trying to take on more. Call your customers back before 24 hours roll by. It appears from what I have read that Dr. Reedy is new to being in private practice. Don't sour your reputation. If you cannot keep up, be honest and let potential customers know on your website and voice mail that you are experiencing a backlog of visits and there will be an 8 week wait. You will be doing your customers a favor and they will respect you for it. Better yet, when you went into private practice, you also became a business woman, whether you wanted to or not. Look at this avalanche of customers as an opportunity! How about Saturday hours? Extended hours during the week? At least until you are able to dig out of the obvious backlog of need in the community. Make hay while the sun shines! Getting off my soapbox now. I hope this somehow helps as you navigate your new private practice. From what I read it sounds like you are a great vet and have a love of animals.

Great vet! Couldn't be any better. She is very knowledgeable, kind, well priced, and doesn't suggest expensive unnecessary tests like many other vets in the Valley. I've been to many of our local Vets during my 33 years here. Dr Reedy is my forever vet now. I trust her with my dogs, who are the most precious things in this World to me.

Ridgeline Veterinary office has been my ,go too, place for all the care of Max, my Golden Retriever, and Chloe Boy, my cat Dr.Reedy is very compassionate, skilled and reasonable in costs. The staff there is always friendly, and professional. I love them all . Thank you Ridgeline for ALL that you have done for my furbabies and me.

I've used Dr. Reedy since having my little stray dog and she's always done us right.

Having had bad experiences with vets in the past who would not properly care for my somewhat feisty female kitty, I had been somewhat avoiding regular vet visits until she developed acute urinary symptoms that required intervention. Dr. Eddy and the staff were very patient and caring and it turned out she was even more cooperative than usual during examinations.

Dr Reedy is an amazing veterinarian. She was amazing during a difficult illness for my dog Scooter. She not only kept working with him even when I was giving up hope, she kept me going as well. I can't thank her enough for saving my dog. She is simply amazing!

Great, caring animal lovers. Dr. Ready and team are fantastic.

Everyone is amazing. I'm so thankful I took my cat to Ridgeline

Dr Reedy is by far the best Vetrinary Dr in Valley. Care for cost is above average, making the most skilled vet the best value as well.

Waiting for a call back

Highly recommended, staff is very professional, they always return our calls, our dog actually likes going here

Dr. Reedy and staff are very professional, compassionate and always willing to help. It is hard to find a Vet clinic that truly treats you and your pet with care.

After relocating to the desert from the East Coast (two months pre-Covid), I was so fortunate to have been referred to Dr. Rachel Reedy. She is a true animal lover and it shows. The quality of service is exceptional. I highly recommend this practice without the slightest hesitation.

Took my dog here after my old vet wouldn't answer the phone or return my calls. The staff treated me & my dog like we had been life-long customers. Very compassionate and took the time to explain everything. I picked the right new vet! Thanks so much.

The Dr is awesome and the staff really cares. Our 13 year old lab have a huge cyst on her side. The doctor removed it and are loud doesn't seem to have ever been happier. At 13 years old she's found her second burst of energy

They were very kind and informative. Gave me good advice and took care of my little princess.

So glad I chose this vet very kind great service They got me in-and-out quickly and took care of all my pet's needs. Plenty of easy parking 2 with a great outdoor area To examine my pet during COVID

Wonderful Doctor and Staff! Will not take my fur babies anywhere else!!

First visit with Dr Rachel Reedy and it was great. I felt as though she and her staff were caring towards my dog and his dog parent. I also felt like Dr Reedy was very thorough with diagnosing my dog's issue. Thank you Dr Reedy and Staff!!!

Dr Rachel Reedy and staff are always wonderful. Very good when need them in the hardest of times. Thanks Rachel