Petco Castro Valley, California

242 reviews

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Reviews: Petco (Castro Valley)

All reviews (242)

Yelp (82)

Google (160)

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Lowell Ellis

2 years ago

you had in stock what I needed. Some times you don't.

Mike Nugent

2 years ago

Staff usually friendly. I only wish any of them could get me started in registering me a account so that I could accumulate points all these years

NaGatha Siler

2 years ago

Great for sitting in the Car

NaGatha Lincoln

2 years ago

We are there for the cockatoo. The favorite spot

Wilma Wienerfit

2 years ago

The cashier said Merry Christmas and I really appreciated that.

Veronica Barnes

2 years ago

The staff was very friendly and I'm glad they had the stroller.

Mark Gharamani

2 years ago

After Cancer surgery of the breast of my wife, we were treated horribly. It was like a nightmare, the heavy set employee was extremely rude and almost hit my wife while putting big bags of dog food on the shelves. She was being extremely rude and she is a dangerous person with a angry demeanor. If she indeed struck my wife w the large bag days after breast cancer surgery, i would have called the police and had her arrested. Petco is investigating the crime and she is a danger to other customers

Catalina Callejas

2 years ago

Very nice staff and everything is always so clean and organized

Cat Cyr

2 years ago

Great staff and good selection of quality food.

Candace Brooks

2 years ago

Don't buy rats from here. When I thawed 2 out for my boys they smell foul compared to reptile specialty places. Supplies for reptiles and small animals are low but I was able to buy my cats their supplies.

Jer king

2 years ago

Friendly staff and everything you need for pet care.

john cole

2 years ago

Store was clean and decent selection of items

Paul Cutteridge

2 years ago

Lots of pet stuff. And friendly help.

Valerie Burks

2 years ago

Didn't have any food for my dog. He is allergic to everything except salmon. :(

Akil Voltaire

2 years ago

They were super nice. I came in and asked if they had it and life was crazy simple after that. Amanda said they had it and Katherine took me to it. Check out took me less than 30 seconds. Parking lot was beautiful by the way.

Pat Miller

2 years ago

Great assistance from staff. Did not have the size needed for my small cat for flea drops. The staff was helpfull in all other ways.

Sandra Shepard

2 years ago

Great customer service. Very knowledgeable.

Ninh Le

2 years ago

Clean location and friendly staff. A little on the small side in terms of space. Convenient location for me as well.


2 years ago

Ordered ahead and picked up with no problems. They had what I need.

Raven Fornes

2 years ago

Got great advise on taking care of my cat the lady there was very nice.

Seema G

2 years ago

We go there for pet training. Alan is super kind and my pet responds to him. He does his best to go into specifics when we really need extra help.

Matt Byrne

2 years ago

Okay pet store but never know great deals like other major pet stores. I signed up for a Petco discount card 10 years ago and it has never saved us anything.

Chuck W

2 years ago

Easy to get to, fast and friendly service.

Ken Burke

2 years ago

A wide range of useful products, courteous employees, cat sand in bulk; always a pleasant, effective experience.

billie lau

2 years ago

Associates very friendly. The service is quick for pick up.

John V

2 years ago

Best organization I've seen in most Petco. Only one poor clerk on so getting help took a while.

Jim Lubin

2 years ago

They had stock, but still on palettes and no rush; told they might have stuff on shelves tomorrow. Great news if I was there tomorrow, but I'm here today????

Dana Bigelow

2 years ago

Very nice store... I went to 4 different pet food stores trying to find wound care for cats and this was the only store that had the products.

jasmine singh

2 years ago

EVERY time I go here the people that work here aren’t very friendly or helpful at all. They also never talk after you pay and smile and or say have a good day! I needed help with my dogs harness and it took them forever to help me and the service isn’t as pleasant as it is at other Petco’s. Smile and be helpful would be nice!

Tito 10

2 years ago

The things that I bought here for my dog were really useful and the cashiers are very nice,generous and helpful. I recommend this place if you have any pets ????

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Petco, California, Castro Valley

3735 E Castro Valley Blvd

Business Hours


9 AM - 8 PM


9 AM - 8 PM


9 AM - 8 PM


9 AM - 8 PM


9 AM - 8 PM


9 AM - 8 PM


10 AM - 7 PM

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