Petco Canoga Park, California

Came to this location hoping that my puppy can have his nail trim but unhappy because that we were told there’s only 2 people there so they cannot accept as a walk in and was asked to come back on Tuesday, considering that their not busy at all.

The associate I spoke to regarding recommendation for can dog food was knowledgeable

Was in the other day, and was helped out by a couple people including Matthew who checked me out. Kind workers and had everything I needed. I plan on continuing to shop there.

Went in on 11/17/2021 @ 12:15 p.m Tiana Assisted me at Checkout she was very Rude no Hello she rolled her Eyes and didn't ask us to donate. But the Caucasian Male before us was treated with 5star Customer service. I spoke to Travis the Supervisor about Tiana's Poor Customer Service Travis seemed very Irratated that I took 1minute of his time to discuss Tianas poor Customer Service. I gladly returned my items except for the$5 I donated to the Pet Fund.. Travis told me Tiana has worked there 2years with not one Complaint (don't believe that Sir)WOW the worst Petco.

Its new policies limit availability of so called "unhealthy" foods.

I ordered dog food for same day delivery. Placed the order before the cutoff. I received an email stating my order was processed and would arrive the same day. However my dog’s food never arrived and my dog didn’t get to eat dinner tonight. No one even called or emailed me to notify me it wouldn’t arrive. I called customer service only for them to tell me that they would be delivering the next day. That does me no good. My dog can only eat one brand of food and no one that carries it is open at this time. Customer service did not care or do anything to help. This shows me what type of company petco really is.

So apparently when you call them and ask if you can bring the fish back, they tell you why to bother and to just flush it down the toilet. I cannot imagine how many pets lost their lives because of such employees advise. I have no further comments as I’m speechless

Brought my Bearded Dragon from there, but they never have meal worms or crickets available, their excuse is always "we are having a hard time with our vendor" so now I go to Pet Smart now since they are smart enough to have adequate vendors, and it's cheaper!

Love to bring Autumn here for grooming. Their current grooming staff is excellent. I would like to see their staff expanded to allow more pet services.

Had what i needed for my guinea pigs!

Great selection of items for my fur baby

Friendly and professional personnel took very good care of my nervous dog and did an excellent job.

I could not locate Feline Greenies Dental Treats and your associates were mystified why the display was gone and the product unavailable. As a general rule, shopping at your store is a pleasure.

Good service and items in stock

my friend's chihuahua loves this place

The manager Ray was rude to me when i was returning dog food that made my dog sick. He could care less about me or my dog i went in happy and left angry! Horrible customer service

This is a large Petco with many accessories and services.

Always clean and friendly staff

Staff are always very helpful. They seem to follow covid safety precautions with customers and animals.

Very helpful and friendly staff!

One of the Petco personnel patiently helped me find what I'm looking for. Great service.

Great help with knowledge and very professional.

Had what I was looking for. Went to buy the product and got a better product that was on-sale at 1/2 price. It was awesome. The staff was helpful and knowledgeable.

Super great store. Easy to find things. Excellent customer service.

excellent care for my little pupster. very happy with their customer service and grooming services. They also price match the web so always check prices.

You need it, They've got it.

Horrible customer service! The only store you can’t use the bathroom! Groomers service are lazy and always booked but when u walk in never busy. I don’t recommend!

The service there is poor the workers walking around in a daze like there not even at work. Some standing around talking and when I politely asked for help they both looked at me like I was bothering them. Then one gave quick, poor directions where to find the crickets. Which I wandered around until I found them kept in small plastic containers, some already dead , they looked deprived of oxygen and very dry. The people who work here obviously do it for the $money not from the HEART❤ ????????????????????????????????????????????????????????????

Clean, social distancing is used, employees are cheerful and helpful.

Very nice team and the fish tall guy was just amazing. He helped me with my goldfish rescue mission not knowing anything about other than...they live in water!???????? Very good in general with my doggies needs and advice. Friendly and accessible team in general!