295 reviews
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mike m
3 years ago
I wouldn't bring a street rat to this place. They are scared of dogs and dont know what they are doing at all . i bring my dog in and they treat her so cold and wonder why my dog dont love them.they didnt keep notes of the past visits they look at you with a question mark on the face cause they have no idea whats going on.
Jennifer Hernandez
3 years ago
I rescued a feral litter that I all of a sudden had a hard time with 2 of them latching on to their bottles 1 had crashed and I was forced to take it to emergency in the middle of the night 2 days later that one and another one I couldn’t get to eat. All I wanted was some help feeding them I was getting scared and frustrated. My vet wouldn’t help me! Another rescue partner wouldn’t help me so because I was passing by Reed I called! MISTY WAS WONDERFUL!!! I explained the odd situation and that I didn’t need anything but some help. She asked where I was and I told her in the parking lot! She came right out saw the tears in my eyes and took the kittens and the bag I had with a bottle different nipples extra formula... She was so empathetic and did her best to get them to feed. She gave me a syringe and a can of wet food gave me instructions on the best way to mix it into mush to try and get them to eat that way. She told me to call her if I was still having problems the following day. Thank goodness I did not have to! I was so disgusted with my vet and the others lack of compassion for these 3 week old kittens! I couldn’t understand why nobody would help! SHE DID! She never hesitated a second which tells me she does her job because she loves animals 1st! The paycheck is secondary! I will be taking all my pets and rescues to Reed from now on! THANK YOU MISTY!!!
Rebecca Wang
3 years ago
I cannot recommend this place enough. The staff / technicians / doctor here are absolutely stellar, not to mention having very good COVID protocols in place for their patients* I came here to update Remy's shots, as well as to get a general wellness exam. Dr. Johnson was very kind and informative over the phone regarding Remy's status. However, Remy bit a towel during the exam, and her incisor fell out, leaving a nasal fistula. It was alarming, but also a blessing in disguise, because I was concerned with her dental work for some time now but have been really hesitant to put her under anesthesia due to her again. Lindsey, one of the technicians, was able to schedule us for an operation the very next day to repair the oronasal fistula and extract other rotting teeth. The staff kept me updated via phone/text throughout the procedure, and made sure I was aware of anything they were going to do. Lindsey's calm confidence and comforting statements were what helped me relax during this whole process. After the operation, Lindsey was very thorough with her post-operation care. When Remy started pawing at her face aggressively after we picked her up, I frantically called them back asking what to do. I was worried that Remy would break her stitches. Lindsey immediately said she would put out a cone outside for Remy, and that I can just swing back and pick it up. In summary, I found the staff, especially Lindsey, to be extraordinary when it came to instilling confidence in me towards risky procedures, as well as always being available for my questions. The waiting time while calling is sometimes long, but I am always able to get through to speak to someone about my concerns (the waiting is probably due to COVID also, and I honestly don't mind it! Everyone is doing their best.) Remy is back home now and on Day 1 of post-operation recovery. Her energy is fantastic, and she seems unbothered mostly. Thank you Dr. Lindsey + any other staff members involved for taking such good care of my dogter and comforting me throughout the whole process. I'm so grateful to have found this place on Yelp and chosen to bring Remy here. (*) COVID PROTOCOL HERE: You call them when you arrive. They have a blackboard with these instructions at the entrance as well, along with the number to call. Once you inform them that you are here, a staff member will retrieve your pet, and take it inside. The doctor will call you to discuss everything during the exam/whatever you needed to go to the vet for. Then they will bring your pet back out when everything is finished.
Jodi H
3 years ago
My mutt (~1.5 years) was a first timer at Reed, and I found them after searching reviews online and going on blogs. They have two locations, so make sure you schedule for Saratoga or Campbell. Dr. Armer was our vet and he was so kind and informative on the phone (this is during COVID times). The vet techs and front desk folks are very sweet and helpful too. We came for a check-up and because she had some diarrhea. Dr. Armer is fabulous with correspondence via email, which is what I prefer during this pandemic. They also work with Chewy if you prefer to cut costs that way. Sure, vet visits are expensive, but they have a generous first timer coupon. What would be cool is a monthly subscription so that examinations would be included in the fee. A few vets we had in Texas had that option, which was cost-friendly and less of a headache for pet owners. Thank y'all for a wonderful first exam for my baby.
Kai Weiche
3 years ago
Great prices for awesome veterinary work! They worked very well with our german shepard and were very polite to us as well. They actually cared about helping our boy and keeping it affordable rather than trying to get us to spend as much money as possible like I've experienced in the past at other vets. Also very good about respecting the covid-19 guidelines.
Ashley Bowden
4 years ago
Reed Animal Hospital is hands down the best veterinary center I have taken my animals to. Their front desk staff is friendly and knowledgeable and go the extra mile to maintain a comfortable environment for you during tense or emotional visits. It is certainly not an easy task to simultaneously provide stellar service while navigating through the sometimes stressful reasons for a pet's visit. Rosie and her team make it look effortless. Dr. Johnson is amazing. She is extremely thoughtful and knowledgeable, and all of my pets have loved her. Both Dr. Johnson and Dr. Vieyra made the impossible happen when my cat needed to see a specialist after having a stroke, he got an appointment within hours. This hospital team truly gives 110% to ensure your pets get the best care and give pet owners the information they need to make both easy and difficult decisions. I have countless examples of how Reed Animal Hospital has provided high level medical care and client services and am confident I will continue to be grateful for having found them.
Susie Adare
5 years ago
I’m delighted with the professionalism, dedication to outstanding care I’ve received from office staff: Go Kelly Pierce!!!???? and Dr. Reed ensuring I - my toy poodle- receive the best care. Conscientious! They were quick to straighten out a puppy well-check issue...finding those little dropped, or not, testicles...long story with the result that I know my doggie is in the best of care with Dr. Reed and staff. Consummate,caring professionals always have a smile for me and lots of love for precious pup.
Lisa Bain
5 years ago
Great staff all around. They saved my puppy's life.
He He
5 years ago
We took our dog here for many years, but eventually became disillusioned by this practice. As Dr.Reed retired, and other docs replaced him, this clinic is now run by vet nurses / assistants / techs. Doctors work there only certain days of the week each. Therefore, often there is no doctor at the clinic, and you can only talk to or be seen by the tech. The doctors do call you back or email but inky after a long delay. Another problem is that they don’t try to explain to you the whole situation, kind of talking to you as if you would not understand. Therefore, it isn’t clear why they do what they do. Everything is “just because...” Overall, we left with the feeling that 1) they don’t really care for our dog, and 2) the clinic ran optimized for maximizing the profit.
E T
5 years ago
Dr. Reed is an amazing vet and a quality human being, and he and his staff have provided consistently great care to our kitty family over the years. Dr. Reed is a deeply skilled experienced vet - he asks questions, and yet he also truly listens. This is in part how he saved our cat's life. He also knows when to bring out his refreshing sense of humor :) Also Rosi at the front desk is wonderfully compassionate, and just really great at what she does. So thankful to have Dr. Reed as our vet.
Nicole Sadilek
6 years ago
I've been a patient (well, I guess my dog has been a patient) of Dr Reed's for 7 years. Our first experience with him was when she was a puppy and we weren't patient's yet, but the compassion and kindness he showed total strangers sold us! I've never had a negative experience with anyone at either the Campbell or Saratoga clinic. They genuinely love animals and care about their wellbeing. I would go nowhere else with my pets.
John Marschner
7 years ago
Dr Reed and his staff are simply the best around, Dr Reed has been taking care of my family's dogs for many of years. Last year one of my dogs couldn't leave the house do to a medical condition so Dr reed came to my house 3 times. This kind of service is very hard to find. This week another one of my dogs became very ill. My dog needed to be under their care 24 hrs a day. The doctors and staff kept us well informed multiple times a day. Its very unfortunate my little dog couldn't over come her illness but everyone and I mean everyone at Reed Animal Hospital did all they could for my dog. Once again Dr Reed and his staff are simply the best!!!!
Ali Shahidi
8 years ago
Dr Reed is great. Takes care of my dog, and even fit in an injured cat for a friend.
F. Ramirez
8 years ago
Dr. Johnson is AMAZING! She demonstrates the highest level of professionalism and care with our pets. We are very fortunate to have her as our Vet. I also need to give a shoutout to Rosie. She is absolutely wonderful and we greatly appreciate her!
Allen Fleishman
9 years ago
The nicest front desk people you will ever meet! Our golden-doodle puppy rolled around in a weed bush and became covered in tiny burrs from toes to nose. Every one at both the grooming facility (Dr. Dave's) and Reed Animal Hospital took …
Chuck Sievert
9 years ago
Dr. Reed has my full confidence to take the best care of my pets. Friendly staff and clean facilities. Very accommodating.
Vanessa Perry
10 years ago
Dr. Reed and staff are amazing! They always take great care of our fur babies; from vaccines to complicated surgeries, we know they are in great hands at Reed Animal Hospital. We are planning on moving about an hour and a half away within the next few months, but we will still make the drive to see Dr. Reed. He can't ever retire!!! Our dogs will not be seeing anyone else!
sherry benson
11 years ago
What can I say? I was almost in tears because my dog was ill. They were kind, caring and professional. My dog is perfectly fine now, and I am ecstatic about it. Thank you folks!
Yvette Lawson
11 years ago
I took both my dog and my cat to Dr. Reed after relocating to the Bay Area. I found Dr. Reed and his entire staff extremely friendly and knowledgeable. When my dog had an emergency, potentially eating food that was poisonous, Dr. Reed responded immediately and was quickly on-site to take care of us. My pets have found a loving vet for life! Thank you Dr. Reed!!
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Business Hours
Monday
8 AM - 7 PM
Tuesday
8 AM - 7 PM
Wednesday
8 AM - 7 PM
Thursday
8 AM - 7 PM
Friday
8 AM - 7 PM
Saturday
8 AM - 5 PM
Sunday
8 AM - 5 PM
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