Scruffy to Fluffy Pet Spa Bakersfield, California

If you love your pet, don't take it here. It will be neglected. My bulldog died in their "care". Should not be bulldog certified. WINSTON, was left under their care and was dead 3 hours later. He was never checked up on till they were ready to groom him. By the time they called me he was swollen and stiff. He was only 4 years old. They called and told me to take the dog to the veterinarian when he had already passed away. You can see the before and after pics from taking him to scruffy to fluffy.

I made an appointment for July 23, 2021 for my toy poodle. I had only used the mobile groomer one time previously with positive results so I decided to use them again. This time it was a different groomer but I was assured that she was good. After forgetting to do my dogs ears as I had explicitly asked for (because it seems often overlooked) she took my dog back into the bus and then came back out moments later with my dog who was having a seizure. My dog has never had seizures before. She claimed it was because “it gets so hot” inside the bus despite her parking in the shade of my neighbors tree and having an AC unit on top of the bus. If I had to guess she probably parked in the shade and left the AC off to save on gas despite the affect on my dog. She seemed completely unfazed by what was happening with my dog and just waited around for her money as I tried to calm my dog down. She assured me that I would receive a phone call from the management that I never received. These people obviously don’t care about what happens to other peoples’ animals so find another grooming service or do it yourself. Save yourself the heartache of letting these people hurt your family

Been going here for years and never disappointed with them ????

Worst groomer ever. Not only did they cut my dogs neck in three places but also didn't let me know about it and one week later I notice the cut and infection which led to a trip to the VET. $210 later. On top of that if that wasn't enough they also decided to not give him a skin treatment bath like I PAID for and he has a dermatitis issue which I explained before hand and they said no worries...been waiting on a call back from manager for one and a half weeks and still nothing and if all that wasn't enough they had three dogs there with fleas and didn't tell me about it until after I picked my dog up from there so in short, THE WORST GROOMERS EVER!!

Just dropped I'm to have my dog's nails cut. They were quick & got me taken care of fastly. Everyone was so friendly, nice, & outgoing. Will definitely be returning to have my dog's nails cut.

We're new to the area, found Scruffy to Fluffy highly rated. Gayle was very nice and helpful. We went during the week when it opened and my dogs were done with in a couple hours. Great first impression, they will definitely be our go to groomer.

Fluffy to Scruffy Pet Spa is the most unorganized Pet Groomer I’ve ever been to. It doesn’t matter if you have an appointment or not. You’re dogs will be there all day. It also doesn’t matter if you ask for a specific groomer. They give you who they want you to have. Also most of their groomers need more training. I’m not sure if it’s due to the new owners or what but do yourself a favor and don’t take your pet there. I now go to the Pet Groomer on Stein, it is several miles away but worth it for my babies to be taken care of by a caring, professional, experienced and well organized groomer.

So much lies, unprofessional handling, frequent change of pricing, frequent change of groomers

If I could give this place a zero star I would I went here with my dog nothing happens to him but when I recommended it to my sister she went and she told me he was crying for days and that wasn’t normal and acting crazy so she found out they hurt him and shaved in in the wrong place they had to take him to the hospital !!! ????

My service dog is groomed here! They are professional, take their time and provide quality service! I would recommend this place to anyone who loves their animals! They treat your dog like family!!!

They do a great job of grooming my toy poodle in a very timely manner, plus they have curbside pickup.

Service has gone down alot. I have been coming here for almost 3 years now and each time anymore the quality is so bad. I will not be returning. They are too busy now so everything is a rush job.

Great place. The ladies here always do a good job.

Just moved here and I found them and will never leave them

We have taken our schnauzer several times now always good service!

Super nice to my dog and just seemed to really care that my pet looked awesome!

When I picked up my fur baby after taking him there for years, he was frantically panting on the way home which was so unlike him. The weather was cool so that wasn’t the problem. After I got him home he ran outside the doggy door and started eating grass like crazy!! I called the groomers to ask if anything abnormal happened. They said no, everything was fine with nothing unusual happening. My baby feeling uneasy eating grass like crazy went on for a couple hours despite I was trying everything to help him. That was the beginning of him becoming very sick. He ended up needing to be hospitalized for two nights with his liver enzymes elevated to a degree that was very scary. Idk if he got ahold of something there that hurt him or if it was just a coincidence. However it was scary and very traumatizing for him and me. I prayed and put my faith in God to heal him. He is doing much better now thank God.

You all did a great job like always. My pup is so happy and so am I.

The ladies here are so animal friendly. They always treat your animal with love.

Not sold on the place. Plenty of people have recommended this place, but after three chances I can’t do it anymore. Every time we take our dogs in they are there from open to close. The most recent time our dogs came home after being at scruffy to fluffy ALL DAY they both ate an entire bowl of food and drank bowl of water right when we got home.

Our doggies look the cutest they ever have!!!

This is the ONLY place I can bring My 3lb. Chihuahua to get his nails done. He’s been 86’d from 3 salons because he doesn’t like his nails touched. They can do it in less than a minute & im not kidding. I also Love that everything is right there in the open, nothing to hide. Staff is Always Friendly & will always find a way to fit you in. ????????????????????????????????

Totally impressed. Fast and best hair cut ever.

Love this place. They take such good care of my fur babies.

They don't brush the dogs teeth and my puppy never comes home smelling good. He actually stinks after picking him back up. However, they are good at cutting hair.

My dog is a barker, and he didn’t bark not once. They took less then five minutes, they were polite, and reasonable in price. definitely recommend

I brought May, my Parti Standard Poodle, to Scruffy to Fluffy for the first time. I wasn’t too sure what to expect but she came out so adorable. She was so happy after her grooming May was walking around like a proud poodle. 5 stars!

Great service and great pup cuts.

My puppy always comes out so fresh and so clean ????

What a great little shop, extremely friendly great customer service. They seemed genuinely happy to help you! I wish more places had their enthusiasm for customer service! And then to top it off they took a beautiful pic of our Basil and gave to us with a Christmas card! So sweet! Definitely recommend them!