342 reviews
All reviews (342)
Yelp (258)
Google (84)
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David Yu
2 years ago
Their groomers are pretty good but their customer service is pretty rude. Oddly they have a no picture policy so you cannot take pics of your own dog. However, I saw their groomers taking pictures of a cat they were grooming! They don't even want you watching and instead of asking you to move, they rudely lectured us. For a pet store, they are not understanding dog people!
Daniel Garcia
2 years ago
Don’t go here,I recently got my dog shaved here and in a couple of days after my dog developed a infectious rash on his right cheek from the shaver. Now my dog has to go through agonizing pain with bleeding ,scratching, and scabbing all over face. I am very unhappy and angry for what they have done, I’m no longer going to this place also you shouldn’t either.
Giesel Robles
3 years ago
My one stop shop. You guys are simply the best.
Liana Derus
3 years ago
I really trust Leslie to groom my 2 cats! I don’t trust the major chain pet stores with entry level groomers when my cats can get so nervous. Excellent service.
Marian Lovoy
3 years ago
Always helpful and friendly. I get out figs groomed here and they always look great! It is very easy too get an appointment unlike other places where you have to wait weeks. Highly recommend ????
Banlly Zamora
3 years ago
My dog was shedding like crazy and developed dandruff after I brought him in. Cheap shampoo or they didn't wash him out correctly?
Luis Garcia
3 years ago
Great selection of pet food!
Diane Rivera
3 years ago
I thought I would try this place for grooming after reading some good reviews. I was disappointed in the way my dog was groomed and that the groomer was too busy busy to speak with me when I brought my dog in. Instead someone else took down my requests.
Ash Pouvaranukoah
3 years ago
I LOVE this place. I’ve never seen a dead animal here. All of the animals are well taken care of by the cool staff. I highly recommend coming here for any pet needs. Also, I appreciate the variety of different types of species!
Araceli Naranjo
3 years ago
Love the service and best of all i found everything that i needed for my new fish ???? tank.... I'm definitely coming back.. Thank you Rene & Rolando...
Albert Hernandez
3 years ago
They allow the store dog, which bites to be off leash going around to all dogs. They don't control the dog, and did attempt to bite my dog. They have lost a customer. Used to be a great place, and looked forward to supporting a small local.business.
Anthony Reyes
3 years ago
My family loves this place. It's the only pet shop we go to, they can always answer any of your questions about ur pet
Tri Ly
3 years ago
They have what I need for a great price.
Chi Yu
3 years ago
The store has been around for ages, but ownership changed hands about 2 yrs ago. They remodeled, focused their products, and added services such as doggie daycare and grooming. There are less pets for sale and more premium food products now. If you're looking for live pets, they sell fish, birds, snakes, spiders, lizards, and I think guinea pigs too. On occasion, I've seen featured pets for adoption. It's also one of the few pet stores around that sell live and frozen feeders such as crickets, superworms, hormworms, and more. It's where I buy supplies for my bearded dragon, and where he boards when I head out of town. The staff is super-friendly, and manager Renee is super knowledgeable on a wide range of pet topics. When the pandemic restrictions shut down my normal dog groomer, Pet Emporium remained open and did a decent job of grooming my Pomeranian.
Danny Ta
3 years ago
Good to grooming and exotic parrots
FERNANDA SANCHEZ
3 years ago
*update Prices are a bit high, but they sell great quality stuff. Unfortunately they don't price match, as I've found stuff on chewy for a lot cheaper. All in all, their products are great. Family Owned business, with incredible customer service. Leslie is amazing, and the best groomer I’ve ever had. This is my go to pet store for everything.
Fung Kon
3 years ago
My first impression was GREAT. The store attendant who assisted me was super knowledgeable and truthful. He answered my questions very well and patiently although I told him I was not gonna buy right away. He treated me exactly how always treat my customers. Great job. Perhaps, more choices of fish would be a good improvement. Also, details about the animals too.
Jesus Resendiz
3 years ago
stopped here on the way to a friends,, we dont live close but certainly a fantastic shop!
jodie aripez
3 years ago
These 2 cents were VERY Helpful to Me Even though my 2 month Yorkie Has Eaten 1 Of His teething Bones Already????????????????????
Juliette Zendejas
3 years ago
When I called, the gentleman was very helpful by answering all my questions and more! Place is very cleas and I was able to find what I was looking for asap. Thank you McCormick! ????????
Karen Betz
3 years ago
I know this store since it was taken over by the new owner. He has been completely professional and making changes the best he can. People who purchase rescue dogs or cats are just taking a big risk. They should know that. Do your homework and if you have an animal loving heart and understand the possibility that a rescue could come with genetic defects, parasites and other unknowns, then rescue. If you want a pet that has parents and grandparent screened for defects and are bred for health, confirmation and temperament, then find a reputable breeder. If the pet doesn’t work out, the breeder will always take it back and assure the pet gets the best home. When I read a dog was purchased with Parvo and returned, then that wasn’t Parvo. Unfortunately, if a dog had Parvo especially a puppy, his chances of survival are slim unless he’s hospitalized. No knowledgeable pet store owner would take in an animal back knowing it has Parvo. That disease stays in the environment for Up to 6 months and is extremely contagious. The owner should have brought the vet report that could have evaluated approximately when the illness was as contacted. Probably not from the store. If you think you want a toy breed as a rescue, you may never know how big the pup will get nor will you know what type of health problems it will have. So please people, this store is doing what it can to survive. These dogs and cats are better off here than in an animal shelter. I have never experienced anyone in the store being unprofessional or have I seen animals not being cared for. Yes they are in cages, but it is only temporary. Please just do your homes work. If you don’t get a rescue here, go to a rescue organizations website. Take care and stay safe.
Marnnie Francisco
3 years ago
My dog was so scared , but Leslie made her feel so comfortable and smooth for my dogs first grooming experience will definetly recommend this place and she also got a beautiful bow thank you Leslie ❤️????
Sheree Cloer
3 years ago
Best price on live crickets, and great prices on other items as well. The people who work here are nice. My kids and I like chatting with the Amazon grey parrot who is the store pet. We also love to see the various small animals for sale. They offer boarding services as well.
Sylvia Padilla
3 years ago
I like the service. They did a good job on grooming my pet.
Tiara Battles
3 years ago
Love this store! I take my dog in every couple of weeks to get her a toy and treats! They have a large variety of options and reasonable prices! Also love looking at the animals and reptiles they have!
TaSandra Johnson
4 years ago
Nice place to get tiny animals and supplies!
Myra Alejandra Olvera
4 years ago
My experience here is always the BEST super satisfied with all the services they offer fast quick VERY PROFESSIONALISM friendly I drive from San Fernando Valley to get my cat groomed here
Scott Trulik
4 years ago
Very good service, friendly staff and very clean facilities.
Tahitia Ruby
4 years ago
this place is amazing, they were able to groom our doggie, she's aggressive especially when it comes to getting her hair cut, poor baby her name is Happy & we rescued her off the streets o Pasadena we've had her for about 1year and a half. Almost Everywhere has blacklisted her & nobody will attempt to cut her hair. but Leslie the groomer IS THE ABSOLUTE BEST!!! I'll never loòk for another groomer Leslie is the one! to anyone who needs a good groomer i totally recommend Leslie the whole pet store employees are remarkable very nice people
Tubbie For Life
4 years ago
Lesli was attentive, be prepare to leave your dog there for 3 hours. Its good that they call you when your dog is ready. The price for small-med size dog is fare $60-$80 for full grooming. Its my second time, will take my dog back there next time.
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Business Hours
Monday
10 AM - 6 PM
Tuesday
10 AM - 6 PM
Wednesday
10 AM - 6 PM
Thursday
10 AM - 6 PM
Friday
10 AM - 6 PM
Saturday
9 AM - 5 PM
Sunday
10 AM - 5 PM
Popular Hours
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