Kiehl Ave Animal Clinic Sherwood, Arkansas

Friendly service but the cost was outrageous

A little high priced but it was worth it dogs are not scared of them like they have been with other vets

*UPDATE* I had to say goodbye to my sweet girl on Sept 30, 2020 and I cannot tell you how sweet the staff was. They even sent me a card after Ponca passed. It really feels like they care about your pet AND you. Nice atmosphere here, and I really liked the vet that we saw. I took my dog in for routine vaccines and she asked if there was anything else she could do for us. I was glad because I actually had a concern about an injury that wasn't healing on her foot, and she addressed my concerns right there on the spot. I was very impressed. I've found a new vet for my fur baby!

They are great with the animals!

If I could give zero stars I would. They have a reputation of having horrible customer service, and they absolutely uphold that reputation. There is no communication between the front desk staff and the drs, and it takes over a week for anyone to get back to you about an inquiry. When they finally call back, they give a thousand excuses and apologies, however they continue to have poor communication.

The staff here are very professional, friendly and helpful. Will absolutely recommend.

Dr. Hawley is a saint and all of the people who work here are fantastic. Excellent bedside manner when dealing with tough decisions I really have no complaints. When you love your animals you're always looking for the best veterinarians around and we have found that here! When I move I will sorely miss them all. I can't say enough great things. ????

We take our dog there. They saved our dog's life once when he was having seizures.

I cannot say enough good things about Kiehl Ave Animal Clinic! We have been bringing our labs here since they were puppies. They both see Dr.Kaufman, but when she is out, anyone we have seen has been great. I feel that the front staff and all staff are friendly and concerned. One of our labs, Jovi, cut her toe pad open late one evening while swimming and I called this next morning to see if they could squeeze her in. They were able to see her and get her all stitched up. We love the care we receive at KAAC and appreciate their concern for our furbabies care. We will continue to use Kiehl Ave Animal Clinic and refer our friends here as well!

Love-Love-Love these folks! Entire staff super friendly, professional, and so very knowledgeable. Just can't say enough good things!!! Thank you ALL so much for caring for my furry youngsters!!!

Good place for your pets, just need to get some pet insurance because it gets pricey

The vet is a dog breeder he brings in a dog and a cat and leaves them in the kennels with no toys no outside no blankets he uses the for their blood they have a poor sad life all they know is a cold kennel and needles please whatever you do expose this disgusting place so one day that doggy and cat will know what a loving family truly is and what it feels like to be warm and loved the vet and staff that support this needs to be exposed for what's really going on behind closed doors!!!

I love the doctor and staff!!

Wonderful experience all around! Staff were kind and took good care of our pups.

Awful place. I only give 1 star cause the vet techs are nice but the vet is awful and my dog was shaved in all kinds of unnecessary places. Will never go back nor do I recommend!

Used to be a great clinic. I’ve been taking my dogs to one vet in particular since she started there in 2015. Lately though, we can’t hardly get an appointment. They’ve taken in so many new clients that the loyal customers are being pushed away. Seems like there’s no management there anymore, it’s all disorganized. Sad to have to find a new vet but I don’t think there are any other options.

My dogs love it here and the staff is very understanding and compassionate

Great service. Love the staff

Always on time and fast. My last appointment only took 15 minutes (and that was with COVID protocols still in place)! Always professional and nice! Their online record access and reminders have been such a convenience!

I called to inquire information regarding why my dachshund wasn’t eating. The rep answered and wasn’t helpful at all. I couldn’t stop by and speak with a doctor until next week. There’s no passion or care coming from associates at this establishment. With that being said I don’t trust them with my fur baby. This was the 1st and the last time I will consider them for my pets need. Horrible service. 0/10

Took my husky cause he was hurting but we couldn't figure out why. Vet figured it out fast. Everyone I spoke to was so friendly and they took well care of my animal.

Dr Sutherland is by far the best Vet we have ever had. Our dogs regularly go there for all their needs. You get the best animal care of any Vet in the area.

I called for some pills for my dog, and I was able to get them right away. They were even brought out to my vehicle. Very friendly.

Dr. Julie is the best. She very caring and always willing to answer all my questions.

Dr. Sutherland is the go-to guy for breeders.. He's the type who will help you out with litters without trying to break the bank. They get you in and out timely & have a good staff.

Absolutely phenomenal clinic. They called back twice to check up on him and they were so incredibly helpful. Will definitely be returning if I ever need services. Amazing people here!!

Dr. Kaufman is AMAZING!! She takes such great care of our fur babies!! She is so talented! Love the staff, especially Morgan!!! Thanks Kiehl Avenue for everything!!

I like the doctor fine although I've never met him, because I'm not allowed in the clinic due to this covid nonsense. The front desk people as well as the techs that come get my puppy are very nice. However, I feel like they are incredibly overpriced. I was going to have my puppy neutered and one lady told me one price which was rediculous to begin with, but when he got there, the price was much higher. I would have paid nearly $400 to have my dog neutered and microchipped. I was able to get it done elsewhere for $112. If I can get it done that much cheaper elsewhere for the same procedure, they are overcharging. It's highway robbery.

We take both of our rescue pups to this clinic. One of our dogs was severely abused in her past and has a big issue with anxiety. She hates riding in a car and is very timid with new people, but she has always had a good experience here. The staff is wonderful and the doctors are great. Both of our dogs love this place! (And we do too!)

Love Dr. Julie. Really sweet.